What is VoIP? (Voice over internet protocol) VoIP allows you to make free, or low cost phone calls over the internet. You can call any phone in the world and any phone can call you, as long as you have an internet connection. This would be beneficial to a business organisation because it would reduce travel and training costs, due to video conferencing, they wouldn’t have to travel to meetings. Also it will help businesses save money on their monthly voice services and can help reduce business capital expenditures. You are also able to use VoIP anywhere, as long as you have access to the internet. Rosa & Fran