Training Presentation for Raytheon Supply Chain Platform (RSCP)

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Presentation transcript:

Training Presentation for Raytheon Supply Chain Platform (RSCP) Get Started with RSCP Training Presentation for Raytheon Supply Chain Platform (RSCP) December 2016

Course Objectives After completing this course, you should be able to: Understand the benefits of Raytheon Supply Chain Platform (RSCP) Complete the first time login process Get assistance with RSCP Locate the training materials for RSCP RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Exostar and Raytheon Supply Chain Platform RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Exostar – Company Overview Exostar enables secure collaboration and business process integration throughout the extended value chain. Company Facts Headquartered in Herndon, VA Founded in 2000 by aerospace and defense industry leaders with common vision to reduce supply chain costs across the entire industry Largest provider of on-demand multi- enterprise collaboration services to the aerospace and defense industry Industry leader in security and identity management Customer Adoption 85 of Top 100 Global A&D companies Customers include BAE Systems, Boeing, Lockheed Martin, Raytheon, Rolls-Royce, UK MOD and Northrop Grumman 70,000 enabled trading partners with over 100,000 users 10M annual transactions valued at over $40B in spend Integrated to hundreds of back office systems RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Raytheon Supply Chain Platform (RSCP) A software tool that improves supply chain management for buyers and suppliers. Order Management Purchase Orders/Purchase Order Changes Shipments/Stocking Units Receipts Invoices Service Invoices A common platform to share information in a standard format, between organizations that use different internal data systems. Supplements traditional forms of communication (i.e., email, phone, fax, etc.) RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Benefits of using RSCP Traceability of orders Direct communications between Buyer and Supplier for orders, delivery schedules and shipments Visibility for Suppliers and Buyers into supplier-committed promise delivery dates or “Confirm Deliver Dates” Buyers and Suppliers openly share schedule dates for better accuracy Generates efficiencies for both Raytheon and the Supplier Replaces manual processes (i.e., fax, phone, email) Secure form of communication RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Exostar Fees for use of RSCP Different Exostar products have different charging structures for their use. The fee for RSCP uses a sliding scale based on the number of transactions you receive and create per year. The category that you fall into is determined by an assessment of your RSCP usage level about nine months after your registration. The table shows the various membership levels. * These prices are in effect as of January 2017. Membership Level No. of Annual Transactions Annual Fee (in US $) Unlimited Over 10,001 $5,500 Platinum 5,001 – 10,000 $4,125 Diamond 1501 – 5,000 $2,750 Gold 1,001 – 1,500 $1,320 Silver 501 – 1,000 $1,100 Bronze 101 – 500 $985 Free 0 – 100 $0 Exostar Fees for use of SCP Different Exostar products have different charging structures for their use. SCP is charged for on a sliding scale depending on the number of transactions you receive per year. The table shows the various membership levels, from Bronze up to Platinum Plus for those receiving the largest number of transactions. Which category you fall into is determined by an assessment of your use of SCP about nine months after your registration. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Complete the ‘First Time Login’ to RSCP RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Log On to RSCP for the First Time The following items are covered in this segment. Access to RSCP is controlled by Exostar’s Managed Access Gateway (MAG). When you register with Exostar, your login credentials are sent to you by email. You must complete the ‘first time login’ procedure in order to get started. If you are the administrator for your company, you will also need to agree to the service agreement. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

First Time Login – Email from Exostar You will receive an email from ‘Exostar Administrators’ The email contains your User ID and two passwords that are used for first time login RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

First Time Login Process 1. Go to www.myexostar.com 2. Click on the login button (Exostar-Access most Exostar applications through Managed Access Gateway). RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Login Page for MAG 3. On the MAG login page, click on the ‘First Time Login’ icon. You will only need to do this the first time that you log in. C RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Fill In User ID and Passwords 4. Enter your user ID and system-generated password from the email that you received. 5. Enter the one time password that you received from your administrator. 6. Click Continue. D E D F RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Enter a New Password 7. Enter a new password. This will be your login password going forward. 8. Click Submit. G H Password Requirements: Must be more than 8 and less than 12 characters Must include at least one number, one letter and one special character Cannot include the same character (letter or number) more than four times RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Password Reset Questions 9. Provide answers to four of the password reset questions. You will be asked to provide the same answers if you want to use the automated process to reset your password. Note: If you have to provide answers in the future, they are case sensitive. 10. Click Submit – you will be redirected to a ‘Login Successful’ screen and then to the home tab in MAG. I J RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Service Agreement Once you are on the home tab in MAG, you will see ‘open application’ (which means you are ready to work in SCP by clicking the link), or you will see ‘View Service Agreement’. A user with the Org Administrator role, Organization Steward role or SCP-BAE Systems Application Administrator role must accept the Terms and Conditions. Once the Terms and Conditions have been accepted, the application will become active for the company. Users will have the ability to request access to the application. 1. Click on ‘View Service Agreement’ and then select ‘I Agree’ at the bottom of the agreement. A copy of the agreement will be emailed to the individual who accepts the Terms and Conditions. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Perform Standard Login RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Standard Login Process The daily management/standard login is covered in this section. 1. Go to www.myexostar.com 2. Click on the login button (Exostar-Access most Exostar applications through Managed Access Gateway). RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Login Page for MAG 3. On the MAG login page, enter the user ID that you received in the welcome email, and the password that you created during the first time login process. 4. Click Login. Note: If you ever forget your login ID or password, click on the Forgot User ID or Forgot Password links. C E D RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Choose to Access ‘Supply Chain Platform – Raytheon’ 5. Click on the ‘Open Application’ link for Supply Chain Platform - Raytheon. You will be redirected into the RSCP application. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

RSCP Home Page When you log on to RSCP, you will be presented with this landing page. At the top is your name and user role, how to exit the system, bookmark pages, access the help files and the About link. On the left is the Navigation Tree, which allows you to access different parts of the system. We recommend you click on the My Workspace link to go to the RSCP dashboard. A C B Landing Page When you log on to SCP you will be presented with this landing page. At the top you can see your name and user role, how to exit the system, book mark it, access the help files and the About link. On the left, you can see the Navigation Tree, which allows you to access different parts of the system. We recommend that you click on the My Workspace link which will take you to the SCP dashboard. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

How to Get Assistance RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Support Options Exostar can help with how the RSCP system works. If you have questions on the content for any transactions you work on in RSCP, please get in touch with your buyer contact. There are several ways to get assistance with RSCP: Self-service case via My Exostar website Fill in an on-line form and submit it to Customer Support URL: http://www.myexostar.com/Online-Support/ Live phone support with Exostar’s Customer Support Tel #: +1-703-793-7800 (from UK 0203 300 7093) Hours: 3am – 9pm EST, Monday to Friday On-line training materials Available through the ‘Help’ link in RSCP Located at www.myexostar.com, under Raytheon section Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots, the steps that were followed, and to let us know if the issue can be repeated. Getting Help Exostar can only help with regard to how the SCP system works. If you have any questions regarding the content of any of the transactions you work on in SCP, then you will need to get in touch with your buyer contact. RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

My Exostar Website: Raytheon Section The Raytheon section of the My Exostar website provides support documentation for new users and administrators of RSCP. There are also FAQs and release notes available. Go to www.myexostar.com Click Find Information by Customer  Raytheon (B)  Supply Chain Platform (C) A B C RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Help Files in RSCP The help files in RSCP are organized by business process and then specific action – for example, ‘Print an Order’. Click on the Help link which is located in the top right corner of all RSCP screens. Click the ‘+’ icons to select a topic and subtopics. Click on the help file name to open it. Note: The help files are in pdf format and will require Adobe Acrobat reader. A B C RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

My Exostar Website: Contact Customer Service For support on a specific issue or question, you can create an online support form (A) or call directly to Exostar Customer Service (B). B A RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.

Section Summary We have learned… Who is Exostar, and what is Raytheon Supply Chain Platform How to login for the first time How to get assistance How to locate training documentation RSCP: Copyright 2016 Exostar LLC. All Rights Reserved.