13Text Ltd Phone Broadcast

Phone Broadcast... Do you need to send out clear, concise and timely communications to select groups, be they internal or external to your organisation? Do you want to improve communications, enhance operational performance and improve customer satisfaction by streamlining accountability, escalation and closure of critical tasks that impact customer issues? Do you want to save time and reduce the costs of communicating with your selected groups? Do you need to communicate to thousands of recipients, or to a specific group of people depending on the trigger incident? Do you want to use a quick, efficient and unique notification platform, with centralized contact management and administration, broadcast controls and full reporting capabilities? Then Phone Broadcast is for you...

Phone Broadcast is... Phone Broadcast is a quick and efficient unified one to many notification platform with centralized contact management, administration, broadcast controls and full reporting capabilities. Phone Broadcast has the capability to communicate information simultaneously to thousands of recipients depending on the trigger incident: Emergency situations Critical incidents Streamlined communications to select employee groups Streamlined communications to select customer groups Streamlined communications to select stakeholder groups Normal day-to-day business operations Leads to increased productivity and accountability

Features… Cloud based, no hardware or software installation required, no IT integration required and very short lead times for implementation. Reach people wherever they are, through multiple simultaneous contact methods - Voice calls, SMS notifications and Email notifications. Intuitive browser-based user interface, designed for simplicity and usability to accomplish tasks with just a few clicks. Real-time monitoring of broadcast progress, reporting through the web interface, detailed reports can be exported for analysis. Automated daily, weekly and monthly reports available. Recipient delivery verification in all reporting.

How it works...

Notification Media... Voice notification allows users to broadcast a voice message to cellular, home, office, or other phones. Users simply record a voice message which is then communicated to specified recipients by Phone Broadcast. SMS notification option allows organisations to simultaneously send each recipient an SMS notification that a broadcast notification message has been sent out. The SMS message contains a phone link that when accessed, will play the recipient that Phone Broadcast message. This ensures that NO broadcast messages are ever missed by the recipients. Email notification option allows organisations to simultaneously send each recipient an Email notification that a broadcast notification message has been sent out. Each Email contains a recorded WAV file attachment of the phone broadcast notification. This ensures that NO broadcast messages are ever missed by the recipients.

Contact Us... Our team will be happy to show you how Phone Broadcast will improve your communications, enhance operational performance and improve customer satisfaction. 13Text Limited Suite 9, 240 Waterworks Rd ASHGROVE Brisbane Queensland 4060   Tel: 61-7-35-102-102 www.13text.com.au contact@13Text.com.au