Early Intervention, Transition & Engagement – Using Data to Improve the Student Journey & Learning Experience Dr. Emily McIntosh Associate Director, Student.

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Early Intervention, Transition & Engagement – Using Data to Improve the Student Journey & Learning Experience Dr. Emily McIntosh Associate Director, Student Life The University of Bolton e.mcintosh@bolton.ac.uk @emilythemac

The Problem with Data…

Data & Scholarship: Informed Approach 12 weeks to settle in, 12 months to transition from dependent to independent learners [e.g. Scott (2006), Yorke & Longden (2008), Kift (2009)] International scholarship on pedagogy now focussing on First Year Experience (FYE) & “whole of institution approach” to the Student Experience (Kift, 2015) New models appearing to articulate the student journey and role of academic & professional staff. Student Experience Practitioner Model & Student Lifecycle Model (Morgan, 2012) Bridges’ Model of Transition (2003) Student Transition Model (Taylor et al, 2008) Up to 2/5 (42%) of students think of withdrawing from HE, improving student belonging should be a significant priority for everybody. What Works? (Thomas, 2012) Why do students leave in their first year?  “Complex interrelationship between course dissatisfaction, course preference, limited engagement, and student perceptions of academic staff and of the quality of teaching” (Krause et al, 2005).

The Bolton Context Student Experience Strategy (2015) Academic, social & administrative dimensions A “whole of institution” approach to SE Developing vibrant and supported learning communities Learning, Teaching & Assessment Strategy (2015) Infrastructure to support learning, teaching and engagement Student diversity, early intervention and assessment of needs Student-centred pedagogies, effective assessment design Institutional Data REACT Report (2014-15) Bolton Student Experience Survey (2014-) NUS Report (2014)

“Whole of Institution” Approach Umbrella Project (SETRG) Early Intervention Pre-Arrival Interventions Student Journey Mapping Personal Tutoring Interventions Peer Learning Interventions Learning Environment Interventions Student Identities, Resilience & “Grit”

Case Study: Journey Mapping Personal Tutor Interventions Student Journey Mapping Questionnaire Focus Groups ICE Model Thematic Analysis (Braun & Clarke, 2006) Case Studies

Future Developments Using Data New Personal Tutoring Model Using Data to Design Further Interventions Embedding Strategy, Induction & Comms Framework Integrating Model into Academic Practice