THE DEPARTMENT OF CATERING AND HOTEL JACQUES COEUR SCHOOL

PRESENTATION OF THE CATERING AND HOTEL DEPARTMENT

The pleasure of preparing good food KITCHEN & PASTRY The pleasure of preparing good food

The pleasure of serving fine and good food THE RESTAURANT The pleasure of serving fine and good food Classic setting Thematic setting

THE BAR

ACCOMODATION CLASSROOM Introduction to professional software Welcome the guest Le lycée dispose d’une salle de TP hébergement équipée de matériel informatique et de banques de réception. Salle de communication professionnelle avec postes informatiques (pack office + logiciel de retouche d’images)

KITCHEN AND PASTRY TRAINING

The expected qualifications Ability to work as a team Method Creativity Cleanliness Sense of responsibility Organisation

Professional knowledges Knowledge products Mastering techniques

Hygiene and safety Temperature control Personal cleanliness of food Using cutting and cooking equipment Respect the cold chain

Artistic and aesthetic notions Flavors Colors Contrasts Volumes World food and world products like indian spices,

RESTAURANT, BAR AND WINE TRAINING

The expected qualifications Ability to work as a team Présentation Conviviality Listening the guest Organisation

Technics of service Tray Service Plate service Gueridon service

Contact and customer sales Marketing Contact and customer sales Presentation and ease

Creating animation for theme services Champagne Evening French and foreign gastronomies Imagination and taste Indian theme

Wine and Enology – The bar Matching Food and Wine Wine and Enology – The bar Wine service Wine tasting Making cocktails Wine knowledges Grapes knowledges

Arts of table

Harmony of shapes and colors Art of flowers Fruits cascade Modern bouquet Harmony of shapes and colors Fruit Art Table bouquet

HOTEL TRAINING

EXPECTED QUALIFICATIONS Ability to work as a team Listening the guest Présentation Organisation Adaptability

Technical communication and hospitality Welcome the guests Tracking of receipts Answering the phone Schedule management Making reservation Using hotel software Mastering computer

Using cleaning products Tracking welcome products Rooms Using cleaning products Cleaning the rooms Laundry management Room control Materials knowledges Tracking welcome products

SUPERVISING AND MANAGEMENT TRAINING

Professional Responsibility Supervising Enrolling Training Animating Food and beverage management Creating menus Evaluating Promote the establishment Cost control

A Movie of a special meal served for 300 persons

JOBS IN CATERING AND HOTEL INDUSTRY

Traditional restaurants Restaurant manager Assistant manager Banquet Manager Maître d’hôtel Head chef Barman Waiter Chef de partie Wine waiter Chef trancheur Cashier Pastry chef Clerk of restaurant Busboy Crewmember Groups of restaurants (chains) Manager or Restaurant Manager Manager Hostess Lemonade waiter Restauration collective Operations Inspector Responsible for central kitchen Logistics Manager Maître ouvrier Qualified inspector Responsible for satellite kitchen Kitchen workers Service Agents Métiers annexes Wine seller Food Demonstrator restoration products Seller Cost controller Food and beverage manager

HOTEL AND FRONT OFFICE Hotel manager Hotel director Front office manager Receptionist Cashier Concierge Night auditor porter Bellboy Voiturier Groom Room service manager Governess Valet Laundress Internal trader

JOBS ALL AROUND THE WORLD French cuisine and the french gourmet meal made part of the french identity. Pupills can work all around the world in high qualified jobs

THE OPINIONS OF PROFESSIONALS « Impeccable presentation is very important. Politeness, thoroughness, punctuality, and patience are important qualities in this job. It also needs to be rigorous and conscientious» « Please our guest is the first quality» «Always be listening» «A quality that we will demand is the mastery of foreign languages» «Identify what the customer expects is the most difficult» «Psychology is a very important element to success»

French gourmet meal Since 2011, UNESCO recognized the importance of the french gourmet meal. It now belongs to the UNESCO World Heritage !

THANKS YOU FOR LISTENING US We hope you enjoyed our interview The french students in catering school