Dental Patient Satisfaction Survey Friday, July 14, 2017
270 Total Responses Date Created: Friday, July 17, 2017 Complete Responses: 270
Q1: Which provider did you see today? Answered: 270 Skipped: 0
Q2: I am able to get through to the office on the phone during office hours Answered: 268 Skipped: 2
Q3: In the last 12 months, when you phoned your dentist's office after regular office hours, how often did you get an answer to your question as soon as you needed? Answered: 265 Skipped: 5
Q4: How convenient was the appointment time you were able to get? Answered: 265 Skipped: 5
Q5: How easy is it to schedule urgent appointments with your dentist? Answered: 265 Skipped: 5
Q6: How courteous and helpful was the receptionist when you arrived at our office? Answered: 265 Skipped: 5
Q7: How friendly was the clinical staff during your visit? Answered: 268 Skipped: 2
Q8: Overall, how often do you wait more than 15 minutes to see your dentist or hygienist? (Wait time includes time spent in the waiting room and exam room.) Answered: 263 Skipped: 7
Q9: How satisfied or dissatisfied were you with the amount of time your dentist or hygienist spent with you addressing your needs? Answered: 262 Skipped: 8
Q10: Were your needs met at this visit? Answered: 262 Skipped: 8
Q11: Did anyone talk to you about the medication you take? Answered: 262 Skipped: 8
Q12: Did your provider talk to you about your health goals? Answered: 262 Skipped: 8
Q13: Were you asked if you had visits with other health care providers since your last visit? Answered: 262 Skipped: 8
Q14: Did anyone help you make an appointment with a specialty provider if necessary? Answered: 264 Skipped: 6
Q15: Have we ever given you information about FMC being your medical home? Answered: 258 Skipped: 12
Q16: Have we ever helped you find other community resources you might need that FMC does not provide? Answered: 259 Skipped: 11
Q17: Do you feel that what you pay for your care is reasonable? Answered: 119 Skipped: 151
Q18: May we contact you for further input regarding your cost of care? Answered: 113 Skipped: 157
Q19: Would you recommend FMC to your friends and family? Answered: 265 Skipped: 5
Q21: What is your race? Answered: 265 Skipped: 5
Q22: What is your ethnicity? (Please select all that apply.) Answered: 258 Skipped: 12
Dr p helped ease my anxiety Nice place. Nice staff.