Space Hellas Corporate Presentation MK-26092016-1 Classification ISO 27001: Public

Mission Statement Vision Mission Values To play a leading role as a system integrator at regional level To build Value to your business Commitment, Responsibility, Professionalism

Facts Sheet System Integrator, Value-Added Solution and Service Provider Active in Telecommunications, IT and Security More than 30 Years of Operations and Sustainable Growth 250 Specialized Employees More than 600 Certifications - Accreditations Turnover: € 54.9 million (2015) Listed on the Athens Stock Exchange since 2000 Certified according to: ISO9001:2008 . ISO/IEC27001:2013 ISO14001:2004 . OHSAS18001:2007 Accreditation: National . EU . NATO Secret National & International Presence Space Hellas HQ located in Athens Branches in Athens, Thessaloniki, Patra, Heraklion-Crete, Ioannina and Farsala Subsidiaries in Cyprus, Romania, Serbia, Malta Activities in Europe and the Middle East

Growth & Sustainability

Target Markets Industry & Utilities Financial Services Public Sector Enterprises Insurance Banking Government Homeland Security Defense Telco Energy Media

The Space Hellas Offering Telecoms & Networking Global Connectivity Security Systems Information Security Mobile Telephony Apps & Systems Software AV & Multimedia IT Solutions Infrastructure R&D

The Space Hellas Service Model Network Design Maintenance Ticket Management Installation Management NOC & Service Desk SLA Management First Level Technical Support Technical Outsourcing Carrier Management & Troubleshooting System Engineer & Experts Solution & Detail Design Remote Support Survey & Audit Installation & Configuration Documentation & Reports Remote Diagnostic Phone Support to Field engineers Second Level Support for Service Desk Fault Replication Field Service Engineers (FSE) SLA Response On Site Maintenance Failure Diagnostic & Recovery Reverse Logistics Customer sign off Territories Coverage Installation On Site Project Execution Site Surveys Integration Services Support Services

National Coverage Branch Office Thessaloniki Branch Office Ioannina Branch Office Farsala Headquarters Athens Branch Office Patras More than 40 Technical Support & Business Centers all over Greece Branch Office Heraklio

Points of Presence Worldwide Global Coverage Points of Presence Worldwide 16 Points 64 Points 28 Points Access to leading local experts with high levels of accreditation and proven track records Flexible, cost-effective and tailored-made solutions Vendor and Carrier neutral philosophy with a Single point-of-contact Consistent high-quality service delivery under one Service Level Agreement AFRICA EUROPE ASIA AUSTRALIA NORTH AMERICA SOUTH 7 Points 5 Points Member of: 16 Points

Competitive Advantages EXPERTISE RESPONSE 2 Hours repair time for customers with stringent SLA >600 certifications and accreditations EFFICIENCY 24/7 Service-Desk with more than 40.000 calls yearly EFFECTIVENESS >12.000 on-site calls executed yearly AVAILABILITY >€2 MM readily available backup equipment spread all over the country

Space Hellas GuardianTM Security Platform Centralized management of different security systems Monitoring & enforcement of security policies Intelligent rule-based activation of security policies Integrated GIS engine & graphical information representation

Space Hellas PulseTM IT Platform IT Monitoring & Intelligence Real-Time Proactive Monitoring and Management of IT Infrastructure IT Intelligence, Real Time Analytics and Expert IT Diagnosis IT Policy Monitoring and Management Smart Power Management

They trust us

Indicative Customers Financial Sector Enterprise & Telco Public Sector & Defense

Indicative Technology Partners & Co-operations

Thank you and always remember TRUST, Takes years to build, seconds to break and forever to repair…