1. The Leading Greater China ICT Service Provider
Corporate & Solutions Overview
The Leading Greater China ICT Service Provider
(Version )
Justin Lam
Account Manager

2. Background Founded in 1999 by former senior management of PSINet HK
Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam
400+ staff in 12 offices (plus 1,000+ staff in IP Call Centres)
6 IDCs (HK, BJ, SH, TP) & 4 IP Call Centres (BJ, SH, GZ)
37 cities with Network POPs in Asia with services covering 700 cities
Serving over 6,800 MPLS VPN clients’ sites and hosting over 5,200 clients’ servers
Over 2,500 enterprise clients across regions
The only foreign JV in PRC has nationwide IP VPN / IP Call Centre / IDC licenses

3. 37 Point-of-Presences covers more than 700 cities in Asia
Committed Service Level Agreement (SLA) quality
Around-the-clock network monitoring, management and reporting
Operate with Industry’s best-practices - ISO and ISO9001

4. International Certifications
ISO 9001 since 2007
ISO since 2007
~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications
20%+ project managers with PMP/CPMP certifications
Cisco EUC Specialized Partner since 2006
Cisco Premier Partner since 2006
Hong Kong SuperBrands 2005
Microsoft Certified Partner since 2002
Cisco Powered Network since 2000
Polycom Solution Partner since 2006
Nationwide IP VPN / IP Call Centre / IDC licenses in PRC

5. Network & Operation

6. Awards 2009 The Best MPLS VPN Service Provider
2009 Outsourced Contact Centre of the Year (Inbound)
2009 Southern China Contact Centre of the Year (over 100 Seats)
2009 Off-shore Contact Centre of the Year
2009 China Best Outsourcing Contact Centre of the Year  
Cisco FY2009 Q2 Best Contributor Award of UC
2008 – 2009 China Best Outsourcing Service Provider
Top 50 Service Outsourcing Providers in China 2008
2008 Service Outsourcing Company in China (Top 50)
2008 Best Contact Centre in China
2008 Inbound Contact Centre of the Year (Off-shore)
2008 Outbound Contact Centre of the Year (Outsourced)
2008 Polycom Best Partner Award
2008 The Best Contact Centre in China (Outsourced)

7. World-class ICT Services

8. ONE VPN Service
Application Optimized by CPE Prioritization and MPLS Marking at PE
Customer traffic
DYXnet
MPLS Core
2 Mbps =
Gold
Real time applications, VC, VoIP, IPT =
Silver
Delay sensitive applications, ERP =
Bronze
, Web, HTTP, File transfer

9. ONE VPN Service DYXnet MPLS Core
HK Headquarter
Public
Internet
Servers
China Branch 1
Leased line
Leased line
DYXnet
MPLS Core
Leased line (Backup)
Broadband
Internet
Broadband
Internet
Broadband
backup
GRE tunnel over broadband circuit
China Branch 2
Leased line and
dedicated circuit
Typical diagram of ONE VPN Enterprise with Leased Line / ADSL backup

11. Data Centre Services Co-location Service ONE VAS Options:
Service available in Hong Kong, Taipei, Beijing & Shanghai, Shenzhen, Guangzhou
Co-location Service
Rack, facility and bandwidth
Remote-hand services
ONE VAS Options:
Dedicated Bandwidth
Shared Bandwidth
Content Distribution
Content Distribution Plus
Clean Bandwidth

12. Internet Access Broadband Internet Access Service
Service available in Hong Kong, Mainland China and Taiwan
Broadband Internet Access Service
Shared Provider-edge Port
Asymmetrical (e.g., 6M/640K, 8M/800K)
Symmetrical (e.g., 2M/2M to 10M/10M)
Dedicated Internet Access Service
Dedicated Provider-edge Port
DDN (from 64Kbps to 155Mbps)
Ethernet (from 1Mbps to 1Gbps)

13. ONE VAS Family ONE NetTraffic (cont.) Traffic Utilization Graph
Bandwidth Utilization
MRTG charts show the bandwidth utilization including:
Daily, weekly, monthly and yearly graph
Traffic In/Out, Max, Peak and Average

14. ONE VAS Family ONE NetTraffic
NEW
ONE VAS Family
ONE NetTraffic
Traffic Analysis, Capacity Planning, Making Policy Decisions
DYXNet offers complete service information including:
Real-time circuit status
Circuit Availability
Traffic Utilization
Traffic Analysis
SLA Data
Login account scheme
Multiple login accounts per customer
Access right management

15. ONE VAS Family ONE NetTraffic (cont.)
Application & User Bandwidth Distribution
Bandwidth utilization by application.
Top N – Application
Traffic Bandwidth
Protocol Utilization
Bandwidth utilization by user.
Top Talkers
Top Conversations
Custom Reports & More!

16. Our Competitive Advantages
The leading Greater China ICT Service Provider with over 10 years experience
Professional and seasoned service team
Solid experience in PRC with local expertise and strong Telco relationship
Comprehensive and flexible solutions
Competitive and flexible pricing scheme
Flexible billing options

17. Our Clients

18. Our Clients

19. Our Clients

20. Our Clients
Carrier Customers

21. Thank You!