Everything you wanted to know about IT@Carey This presentation is available online at: http://carey.jhu.edu/students/student-resources/ under Technology at Carey

Everything you wanted to know about IT@Carey My JH Portal Email – Office 365 Wireless Access – Hopkins Network, JHGuestnet Antivirus Protection Adobe Connect Resources: Student lounge Kiosks, Student printing/copying, and Laptop and Surface Pro Tablet Loaners. Hopkins Technology Store (Hardware purchases) and JHU OnTheHub (Software purchases) Help (Who should I contact)

Everything you wanted to know about IT @ Carey MyJH Portal my.johnshopkins.edu Almost everything you need is accessible from this site. email (Office 365) Blackboard Cloud Apps – Citrix Virtual Lab ISIS Junos Pulse (VPN) One Drive (File sharing and Mgmt) Johns Hopkins Technology Store

Everything you wanted to know about IT @Carey Office 365 Your Office 365 email is accessible through the Johns Hopkins Enterprise portal at http://my.johnshopkins.edu Emailbox capacity 50GB Maximum allowed attachment size 25MB Forwarding email Mobile Devices and email access

Wireless Access Everything you wanted to know about IT @Carey Hopkins Network – Authenticated user, secure. All students should use the Hopkins Network while on campus. Provides access to Blackboard and ISIS. JHGuestnet – for casual use by guests and visitors, unsecure. No access to Blackboard. http://www.it.johnshopkins.edu/services/network/wireless/ Easy to follow “How To” Guides are available in the Student Lounge. Chinese translation copies are available as well.

Everything you wanted to know about IT @Carey Antivirus Protection Free download for students: http://www.it.johnshopkins.edu/antivirus/downloads/index.html Windows, MAC OS, and Linux Students should use the download for Microsoft Security essentials for PC.

Everything you wanted to know about IT @Carey Adobe Connect web conferencing and eLearning tool What is it? Adobe Connect is a web collaboration tool that provides you with a virtual meeting/classroom environment for sharing your presentations, images, and desktop applications with remote participants. Why use it? •No annoying downloads to join a meeting (uses Flash). •Collaborate anytime, anywhere. •Goes beyond simple PowerPoint and screen sharing with interactive chat, quizzes/polls, breakout rooms, and more. To login and view the “How To Guide” go to: http://connect.johnshopkins.edu/welcome/index.php

Everything you wanted to know about IT @Carey HE Center Resources Study Rooms: Equipped with large flat panel display monitors. There are several study rooms on the 2nd floor that can be scheduled by going to this website: groupstudy.johnshopkins.edu Kiosk Computers: At the Harbor East campus, there are five computers on the second floor in the main hall and they are available on a first come first serve basis. Software installed: Windows 7, Microsoft Office 2013, Crystal Ball, Stata and SPSS, Acrobat XI. Bloomberg Terminals available: There are two Bloomberg terminals located on the 6th floor on the student side and there are 3 terminals located in the library on the 2nd floor. Laptop and Surface Pro Tablet Loaner Program: You may borrow a laptop or tablet for use while you are on the premises of the Harbor East campus. Laptops must be returned to the IT help desk or the Center staff before the close of business by 9:45 pm. B/W & Color copying , printing and scanning available: Must have a JCard to copy and print. Money can be added to the JCard using your credit card via JCard machine located in the business center which is located next to the library, online or mobile app.

Everything you wanted to know about IT @Carey Hardware and Software Purchases Reduced Pricing for Dell Reduced Pricing for HP Reduced Pricing for Apple Johns Hopkins Technology Store Hardware Purchases JHU OnTheHub Software Purchases

HELP!!!! Who should I contact? Everything you wanted to know about IT @Carey HELP!!!! Who should I contact? For most problems regarding wireless and email access setup we can provide assistance onsite. Inquiries should be sent to carey.HE.ITHelp@jhu.edu or you may call 410.234.9380 Blackboard: Call 1 (866) 669-6138 (toll free) or email carey.blackboard@jhu.edu ISIS: http://help.sset.jhu.edu/x/CAAB Study room reservations: -groupstudy.johnshopkins.edu

Everything you wanted to know about IT@Carey Frequently used links MyJH Portal: https://my.johnshopkins.edu Antivirus Download: http://www.it.johnshopkins.edu/antivirus/downloads/index.html Office365 Mobile http://www.it.johnshopkins.edu/services/email/Office365/mobile.html Johns Hopkins Technology Store: http://store.jhutechstore.com/index.php?c=4 Johns Hopkins On The Hub: http://jhu.onthehub.com/WebStore/ProductsByMajorVersionList.aspx?JSEnabled=1 Dell Reduced Pricing: https://store.edutechu.com/?affiliate=c51e32e0-9b99-4277-b894-5913c543f4a4 HP Reduced Pricing: http://hp.force.com/external/johnshopkins?client=johnshopkins&schoolSearchPin=BN1166&jumpid=&aoid =88513 Apple Reduce Pricing: http://store.apple.com/us-hed/browse/campaigns/education_pricing IT@JHU Helpdesk: www.it.johnshopkins.edu ISIS: http://help.sset.jhu.edu/x/CAAB Study Rooms: http://web1.johnshopkins.edu/groupstudyrooms/ Adobe Connect: http://connect.johnshopkins.edu/welcome/index.php

Carey Information Technology Services Team Baltimore Harbor East Center Management Staff: Kevin McIntyre Manager Information Technology Services Susan Gilden Harbor East IT Manager Ray Brown Washington DC Center Marc Lazarofsky Alfonso Romero Paul Syphax

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