Health & Social Care Network Programme Supplier Update 13 September 2016

Welcome Naureen Khan – Public Sector Lead, techUK 2

Introduction Dermot Ryan – HSCN Programme Director 3

Agenda HSCN Objectives HSCN Operating Model and Network Design Q&A Break HSCN Commercial Model and Procurement Approach HSCN Timetable Q&A Meet HSCN SMEs over coffee and lunch (lunch at 13.00) 4

HSCN Objectives Patrick Clark – HSCN Head of Transformation 5

HSCN and the need for change N3 contract ceasing The requirements for information access and sharing have changed Underlying networking arrangements needed to support an affordable, agile and integrated health and social care sector need to change as well NHS Digital is now intending to: Provision successor services Manage the exit from the existing N3 contract Support the migration of N3 customers to HSCN 6

N3 to HSCN 7 N3 Designed to enable NHS organisations to access national applications National private network Single supplier Long-length contract arrangement HSCN Designed to support Paperless 2020 and the Five Year Forward View Standards-based approach that will: Enable interoperability between Health and Care organisations Support regional collaboration Create a competitive marketplace Support flexible and remote working patterns Make better use of existing infrastructure and services

Vision HSCN will provide a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information –By reducing cost and complexity, standardising networks, enabling service sharing and extending the parameters of collaborative working, it will save money, enable information to be reliably shared and help staff work together in more effective and efficient ways –The HSCN proposition aims to support a world where anyone involved in the delivery of health and social care services can access the information and services they need to do their job from any location at any time and without the need for complex, bespoke and expensive ICT arrangements 8

Objectives Create the means for improved and affordable connectivity and information sharing between a wide range of organisations involved in the delivery of health and social care services Provide network and connectivity arrangements (standards and architecture) capable of supporting interoperability and meeting the emerging requirements of health and social care professionals who increasingly work flexibly from a variety of locations, using a range of methods of access Create a competitive marketplace for interoperable and cost effective network services Provide a network that enables more widespread adoption of mobile technology, online collaboration solutions and extending access to existing online systems to Social Care and non- NHS care providers. Support Regional collaboration Support the delivery of end to end, high quality care, by providing reliable and ubiquitous online access to patient records, data, images and diagnostic tools Seek to reuse and exploit extant public sector infrastructure and capability in support of the above where it makes strategic or economic sense to do so. Deliver a controlled and stable transition from current N3 services to successor services and the target architecture 9

HSCN Operating Model and Network Design Nick Schlanker – HSCN Head of Solution 10

HSCN Operating Model

Network Design Overview

Procurement Changes December 2015Now Network Integration Services (NIS) TOM revisions removed majority of scope – remaining delivered by NHS Digital Service Coordinator capability Provide and Supply (PS)Supply function removed following review of its value Provide renamed Marketplace & delivered by CCS collaboration Backbone services (ISP, HSCN) Consumer Network Service Providers offer ISPs directly

Transition Network N3 contract planned to cease 31 March 2017 TN (previously known as Legacy Backbone) required from 1 April 2017 to provide continuity of critical services until c. 14,000 circuits are migrated to HSCN Linked into the HSCN Peering Network Service to enable connectivity with CN-SPs’ networks and new HSCN services New run-down contract with incumbent supplier (BT) for minimum scope: –Core network –Technology services: NTP, DNS, IPAM –Transitional assistance to enable migration including information relating to the legacy N3 service contracts between BT and customers

Peering Network Service Strategic connectivity points where all HCSN traffic that needs to pass between CN-SPs and/or TN routed and access to national health applications –Two geographical separated Carrier Neutral Facilities (CNF) –All CN-SPs will connect to both CNFs –Highly available solution, with uncontended interconnects between CN-SP networks –Managing the onboarding of CN-SPs to PN –Specific HSCN service and security requirements 15

Advanced Network Monitoring Service Protect the wider Health & Social Care Service by analysing organisation level internet traffic HSCN traffic destined for the internet will be routed from the CN-SP Internet gateway to the ANM service Cloud hosted service expected Key capabilities: –URL Blocking, IWF lists and HSCN provided site blocking –Inline Anti-Virus & Anti-Spyware. Signature based anti-malware scanning and inbound/outbound file inspection –APT Protection – Standard Behavioural Analysis. Protect against zero-day threats and vulnerabilities in suspicious files –Reporting mechanism 16

Network Analytics Service NHS Digital capability to proactively monitor the HSCN to look for malicious, anomalous or otherwise suspicious traffic Ensuring service availability is not diminished by cyber threats NAS Partner: –Design and build the infrastructure and tooling necessary to collate and report on HSCN network activity –Analyse centrally collected IPFix data from HSCN consumer traffic –Work closely with and support the NHSD Digital Security Team in understanding cyber threats to HSCN and the wider Health and Social care system –Agile working to address the ever changing nature of threats to HSCN –Upskill NHS Digital staff 17

Questions Dermot Ryan – HSCN Programme Director 18

Break 19

HSCN Commercial Model & Procurement Approach Richard England – HSCN Procurement Lead 20

HSCN Contracting Model: Transition State (simplified) 21 HSCN Consumer Peering Network Service Provider Consumer Network Service Provider Transition Network Service Provider Authority Advanced Network Monitoring Service Provider Network Analytics Service Partner HSCN Marketplace (CCS) MOU Deed CNFs Connection Agreement NTP Inc. Mandatory Supplemental Terms HSCN Obligations Framework Implement Certify DNSIPAM Transition state only Contract Other relationship Contract may not be specific to HSCN Technology Services

HSCN Contracting Model: End State (simplified) 22 HSCN Consumer Peering Network Service Provider Consumer Network Service Provider Transition Network Service Provider Authority Advanced Network Monitoring Service Provider Network Analytics Service Partner HSCN Marketplace (CCS) MOU Deed CNFs Connection Agreement NTP Inc. Mandatory Supplemental Terms HSCN Obligations Framework Implement Certify DNSIPAM Transition state only Contract Other relationship Contract may not be specific to HSCN Technology Services Sourcing TBD as pan-Gov’t strategy emerges

Transition Network Service Route: Non-competed award to BT Term: 2 (+1+1) years: minimised, allowing for migration challenge Key commercials: Minimum scope and minimum term ramp-down contract: –Connections and PoP reduction –Ability to transfer out Technology Services during term –No new access connectivity business Working with BT to finalise and enter approvals early Oct Service commencement 1 April

Peering Network Service Market engagement submissions due by Weds 22 Sept. to participate. Route: Open OJEU Term and estimated value: 4 year framework, initial 3 year call-off. Value TBC Key commercials: PN-SP revenue certainty – independent of HSCN ramp-up –Set-up charges paid by Authority –Operational charges paid by Authority – invoice value reduced by total value of invoices from PN-SP to CN-SPs CN-SP equitable cost clarity established in framework –PN-SP to CN-SP pricing (& scalable by data traffic volume) –CNF pricing for router space (if required) 24 Indicative Dates Pre-proc Notice (start) Tenders in Pref. Bidder announced Contract Award Service Go-Live To 22 SeptEarly OctNovDecJan/FebApr/May

Advanced Network Monitoring Service Market engagement submissions: 26 Aug - 9 Sept Route: TBC Term and estimated value: 3(+1) years £TBC Key commercials: –Go-Live milestone payment? –Tiered service pricing? 25 Indicative Dates Pre-proc Notice (start) Tenders in Pref. Bidder announced Contract Award Service Go-Live Aug/SepSepOctDecJan/FebJul

Network Analytics Service Partner Partner’s service related to design, build & operate in-house NAS capability Route: CCS framework RM1058, Lot 4 with qualification phase Term and estimated value: 2 years (+ up to 2 further years) ≈£8m for 4 years inc. s/w, h/w & hosting Key Commercials: –Tender will include design with s/w & h/w specs and prices –TCO evaluated – option to buy s/w & h/w later –Milestone payments: Detailed Design & Go-Live –Service payments (fixed price) 26 Indicative Dates Pre-proc Notice (start) Tenders in Pref. Bidder announced Contract Award NAS Service Go-Live -SepOctDecJan/FebJul

Access Connectivity: Consumers’ Options Consumers responsible for procuring HSCN services. HSCN programme will support/facilitate: Collaborative Self Serve – ‘do it with you’ –Active programme support –Deliver improved collaboration and integration of health and social care organisations Aggregated procurement – ‘do it for you’ –Programme and CCS run regional procurements process using CCS framework RM1045 to maximise benefits Individual Self Serve – ‘enable you to do it’ –Programme and CCS create tools, processes –RM1045 suppliers’ catalogues 27 Post Customer Roadshows, we’ll host a detailed briefing for CN-SPs

HSCN Timetable Paul Gilliatt – HSCN Head of Transition 28

Jul-SepOct-DecJan-MarApr-JunJul-Sep HSCN capabilities Business Case Marketplace Migration Negotiate TN Approvals TN operational (for duration of migration to HSCN) Prepare Case N3 contract ceases TN proposal agreed Implement PN Implement ANM ANM live Agree HSCN OF OF agreed Build in-house capabilities – SC, NAS, Marketplace (with CCS), Authority functions Compliance assessment (ongoing) Pilot / early adopter phase Full rollout Design APAP initial roundProvision services Migration planning HSCN compliant services available Develop in-house capabilities over time Procurements – PN, ANM, NAS Partner Design Design complete Case approved – sign contracts for TN, PN, ANM, NAS Partner PN live KEY: TN: Transition NetworkSC: Service Co-ordinator PN: Peering NetworkCCS: Crown Commercial Service ANM: Advanced Network MonitoringOF: Obligations Framework NAS: Network Analytics ServiceAP: Aggregated Procurements AP subsequent rounds NAS live

Questions Dermot Ryan – HSCN Programme Director 30

HSCN Subject Matter Experts: Peering, ANM & NAS AreaExpert PeeringHelen Skelton James Breeze Advance Network Monitoring & Network Analytics Service Helen Skelton Mike Entwistle (Commercial) Clive Star (Technology) 31

Close Dermot Ryan – HSCN Programme Director 32