1. What is the PSBA Network? PSN Workshop Edinburgh January 21st, 2011 Andy Williamson – Office of the CIO Welsh Assembly Government

2. enabling service delivery galluogi cyflenwi gwasanaethau What is the PSBA network? A Welsh Assembly Government sponsored programme to develop a best value platform for shared telecommunications services A single, integrated, pervasive, secure, service oriented ‘Next Generation’ communications infrastructure Designed to foster collaboration within a secure working environment A ‘private’ Internet for Wales Addressing the various special, security, resilience, service and availability required by the public sector Managed gateways into other UK ICT infrastructure and networks – Janet, N3, GCSX, and the Internet A secure Intranet for the Welsh Public Sector

3. enabling service delivery galluogi cyflenwi gwasanaethau The PSBA Vision The effect of having a single, Welsh Public Sector network, enabling: –The efficient and secure availability of information, with sharing where appropriate –Collaboration and co-operative working and to be the catalyst for ‘shared services’ –Access from anywhere in Wales, based on who a person is, NOT where they are or what device they are using –Scalability, resilience and Information Assurance Removing infrastructure constraints, enabling: –More for less; So far saving £2M per annum over historic network spend –Improved working agility –Business change rather than ICT change AND - to be the Direct Network Service Provider (DNSP) for Wales by April 2011 Every Welsh Public Sector Organisation choosing to use PSBA services by 2014

4. enabling service delivery galluogi cyflenwi gwasanaethau What does it enable? The implementation of changing technology to support the delivery of better public sector services and the transformational government agenda –Through the adoption of common, open, standards, a customer-centric operational model and a flexible approach End-to-end service assurance, management, agreements and guarantees –With detailed reporting A platform for additional shared services –Voice and Video services –Home and remote working services –Data Centre services Simplified, collaborative procurement

5. enabling service delivery galluogi cyflenwi gwasanaethau Shared Infrastructure Networking - Hypothesis Utility Services Market-based standardisation Shared Services Community-based standardisation Local Services Organisation- based standardisation Niche Services No real standardisation Increasing scope of PSBA leverage across resources, assets, tools and processes, etc, drives individual organisational costs down High Low High Degree of customisation Cost

6. enabling service delivery galluogi cyflenwi gwasanaethau What does it look like? Customer site “CE” devices ADSL “Cloud ” Core Network GSR P Routers Network Access Points (NAP’s) “PE” Routers 22 are in Unitary Authority HQ’s ISP “CE” devices 176 NAP’s (to date) in BT exchanges Local Loop Unbundling to provide Ethernet First Mile services over SDSL (copper) Evolving OFCOM rules and BT Ethernet pricing may make it cost effective to co-locate a NAP at ALL exchanges throughout Wales to deliver both copper and fibre based connectivity services to end users EFM SDSL Modems

7. enabling service delivery galluogi cyflenwi gwasanaethau Services Connectivity Services –ADSL –Ethernet First Mile (over LLU SDSL) –Fibre based 10 – 1000Mbps –All with Service Level Agreements/Guarantees Internet connectivity and content filtering Shared Service VRF’s –GCSX –PSBA Extranet Multi-Cast DNS Data Centre facilities and services – an ongoing program Voice and Unified Communications –Siemens made supplier designate to supply a PSN compliant VoIP/UCC service Video services being planned –Will utilise UC platform All with a ITIL defined Network and Service Management wrap

8. enabling service delivery galluogi cyflenwi gwasanaethau The Benefits at a Glance Reduced cost of procurement, products and services Opportunities to share the use of common infrastructure across the public sector Increased opportunity for cross-sector cooperation and collaboration Reduced cost of service management & integration across organisational boundaries Increased responsiveness to organisational change Greater assurance of common standards, interoperability and security across the public sector

9. enabling service delivery galluogi cyflenwi gwasanaethau Summary The PSBA network is: –A Secure version of the Internet for the Welsh Public Sector –Accredited to carry IL3/RESTRICTED traffic –A true shared service infrastructure –Something that utilises common, open, standards, with a customer-centric operational model and flexible approach –Increasing responsiveness and opportunity for cross- Public Sector cooperation and collaboration –Reducing costs and simplifying procurement And is Public Sector Network Ready