Digital Course Support PRESENTER [First & Last Name] [Title] CourseMate Getting Started

Digital Course Support CourseMate brings course concepts to life with interactive learning, study, and exam preparation tools that support you as you learn the material.

Digital Course Support Register / Log In 1.Visit Three Options 2a. Registering your product? Enter your access code and select “Register” (then go to step 3) 2b. Don’t have a CengageBrain account? Click to create your account (then go to step 4) 2c. Returning student who wants to login to a course? Enter your address and password and select “Log In” (then go to step 8) B B a 2c 2b

Digital Course Support 3 3 3a Create Account or Log In 3a. If you’re a new user, select create a new account (then go to step 4) 3b. If you’re a returning user, log in (then go to step 8) 3b

Digital Course Support Complete the Account Information Form 4. Complete the Account Information form and agree to the license agreement. 5. Select “Continue”

Digital Course Support Select your institution 6. Select your institution 7. Select “Search”

Digital Course Support Enter your course 8. Select the “Open” button next to the name of your course. 8 8

Digital Course Support You’re All Set! 9a. If your instructor has provided a Course Key, enter it here. 9b. If your instructor has not provided a Course Key, you may begin accessing resources now. That’s it! You’ve successfully registered for CourseMate. 9a 9b

Digital Course Support Questions? We’re Here to Help! Have questions about your CengageBrain account? Online: Check the FAQs in the Support area of your CengageBrain home: Phone Support: Monday through Friday 8:00am to 6:00pm (EST) Have questions about your CourseMate? Online: 24/7 live chat! Sign in using your CengageBrain credentials and create a case. Once your case is submitted, you’ll receive access to 24/7 live chat! Or you can speak with an agent by calling the phone number provided upon your case submission. Phone Support: Monday through Thursday: 8:30am to 9:00pm (EST) Friday: 8:30am to 6:00pm (EST)

NOTE: MindTap, Aplia, CNOW, CSFI, and OWL v2 all offer a course URL option for students to register. Although the process outlined in this PPT will work we are training customers using these platforms to use the easier course URL process.