1. Getting Started: OWLv2 in Desire2Learn
[School Logo Here]
Fact:
Students who used OWLv2 for homework assignments received an average of 6 grade points higher than those who did not.
Source: OWL Leads to Instructor Productivity Gaines and High Student Engagement, Cengage Learning
Course Name: XX
[Digital Solution] will account for X% of your grade in this course.

2. Getting Started: OWLv2 in Desire2Learn
“The various interactive tools available made the key concepts come to life…. OWLv2 helped me study for exams, since it offered many end-of-chapter questions as well as the option to practice/work on assignments as many times as needed to get a particular concept down. Without OWLv2, I would not have been as successful in my General Chemistry class as I was.” Michelle Roskos, Student St. Cloud State University
Mastery, not memorization.
Mastering a skill takes practice, but a good coach makes that practice meaningful.
Unlike other online homework systems that just drill, OWLv2’s Mastery Learning activities support student learning and emphasize conceptual understanding. No more points for cheating, nor penalties for getting help.
Learning chemistry takes a lot of practice, but mastering it takes OWLv2.

3. Getting Started: OWLv2 in Desire2Learn
Access Your Campus LMS
Log in with your username and password.
** The login page will vary by campus.
Instructors enter URL Here
Log in with your username and password. ** The login page will vary by campus.

4. Getting Started: OWLv2 in Desire2Learn
Access Your Course
Your course will include a combination of links to content provided by your instructor and Cengage Learning.
You will need your access code (or have the ability to purchase access) the first time you click on one of the links.
Cengage Resources are identified with a link icon as pictured here.
Your course will include a combination of links to content provided by your instructor and Cengage Learning. You will need your access code (or have the ability to purchase access) the first time you click on one of the links. Cengage Resources are identified with a link icon as pictured here.
Instructors ** A screen shot from your campus LMS will enhance the student experience.

5. Getting Started: OWLv2 in Desire2Learn
Link Your Account
You will be asked to link a CengageBrain account with your campus Learning Management System account.
If you do not have an account, you can create one from this page.
Note: This is a one-time process.
If you have previously taken this step you will be taken directly to the payment options screen.
You will be asked to link a CengageBrain account with your campus Learning Management System account. If you do not have an account, you can create one from this page. Note: This is a one-time process. If you have previously taken this step you will be taken directly to the payment options screen.

6. Getting Started: OWLv2 in Desire2Learn
Payment Options
Option 1: Purchase online
Option 2: Already purchased an access code? Redeem your code here
Option 3: Or buy later and start your trial access (available for a limited time after class start date)

7. Getting Started: OWLv2 in Desire2Learn
Payment Option 1
Enter your 14 digit access code that you received with your textbook bundle, or purchased from a course- specific website.
Option 1: Enter your access code. You code is a 14 digit alpha-numeric code that is printed on the card that came in your textbook bundle. You may have also purchased this on a website created specifically for your course.

8. Getting Started: OWLv2 in Desire2Learn
Payment Option 2
Purchase online with a credit / debt card or PayPal account.
Option 2: You may pay online using a credit/debit card or PayPal account. The specific materials required for your course will be pictured on this page.

9. Getting Started: OWLv2 in Desire2Learn
Option 3:
Go directly to your course and pay later.
Once the grace period ends, you will need to enter an access code or pay online.
You also have the option to go directly to your course and pay later. Once the grace period ends, you will need to enter an access code or pay online.

10. Questions? We’re Here to Help!
Getting Started: OWLv2 in Desire2Learn
Don’t see a Technical Support Link in your Course?
Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting
If submitting from outside your LMS, please choose MindLinks as your product.
Need Help?
Begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat!
Or you can speak with an agent by calling the phone number provided upon your case submission.
Phone Support:
Monday through Thursday:
8:30am to 9:00pm (EST)
Friday: 8:30am to 6:00pm (EST)
Questions?
We’re Here to Help!
If you have any further questions regarding logging in and accessing OWLv2 please begin by Submitting a Support Case via the Cengage Technical Support Link in your Learning Management System
Once your case is submitted, you’ll receive a case ID and access to 24/7 or live chat! Or you can speak with an agent by calling the phone number provided upon your case submission.
Don’t see a Technical Support Link in your Course? Notify your instructor and ask them to add the LMS Technical Support link.
You can contact Technical Support outside of your campus LMS by visiting If submitting from outside your LMS, please choose MindLinks as your product.
Getting Started
11/19/2018

11. Tracking your Support Request
Getting Started: OWLv2 in Desire2Learn
Tracking your Support Request
You can return to the link in your course and then click Home to access details of your support request at any time. If you click on the Case ID, you will also have access to our 24x7 chat. Please provide your Case ID to the support agent if you initiate a session.
A Case Number will be assigned. You can return to the link in your course and then click Home to access details of your support request at any time. If you click on the case ID, you will also have access to our 24x7 chat. Please provide your Case ID to the support agent if you initiate a session.