2. Digital Course Support PRESENTER [First & Last Name] [Title] Delmar Online Training Simulation: HVAC Getting Started

3. Digital Course Support Delmar Online Training Simulation: HVAC, is a 3-D, immersive simulation that offers a rich learning experience that mimics field performance. It challenges learners to master diagnostic and troubleshooting skills across five pieces of HVAC equipment found in industry- Gas Furnace, Oil Furnace, Boiler, Small Commercial Air Conditioner and Central Air Conditioners. This simulation offers students the opportunity to troubleshoot, diagnose common faults and critical thinking skills in a safe environment. Soft skills are also included within the Simulation. DOTS: HVAC Interplay Learning ISBN-10: 1133594387 ISBN-13: 9781133594383

4. Digital Course Support Purchase Access 1.Visit www.cengagebrain.com www.cengagebrain.com 2.Search for your course materials by ISBN 2 2 www.cengagebrain.com 1 1

5. Digital Course Support Register / Log In A.Visit https://login.cengagebrain.c om https://login.cengagebrain.c om B.First time user? Click “Create an Account” Returning user? Enter your Username and Password and click “Log In”. B B https://login.cengagebrain.com A A

6. Digital Course Support Enter Your Course Key or Access Code 3.Enter the Course Key provided by your instructor or the Access Code you’ve purchased. 4.Click “Continue” 3 3 4 4

7. Digital Course Support Confirm Your Course Information 5.Confirm Course Information 6.Click “Continue” 5 5 6 6

8. Digital Course Support Complete the Account Information Form 7.Complete the Account Information form and agree to the license agreement. 8.Click “Continue” 7 7 8 8

9. Digital Course Support You’re All Set! 9.Click the “Open” button next to the name of your course. That’s it! You’ve successfully registered for [insert digital solution] 9 9

10. Digital Course Support Questions? We’re Here to Help! Have questions about your CengageBrain account? Online: Check the FAQs in the Support area of your CengageBrain home: www.cengagebrain.com Email: Cengagebrain.support@cengage.com Phone Support: 1.866.994.2427 Monday through Friday 8:00am to 6:00pm (EST) Have questions about your [insert digital solution]? Online: 24/7 live chat! www.cengage.com/support Sign in using your CengageBrain credentials and create a case. Once your case is submitted, you’ll receive access to 24/7 live chat! Or you can speak with an agent by calling the phone number provided upon your case submission. Phone Support: Monday through Thursday: 8:30am to 9:00pm (EST) Friday: 8:30am to 6:00pm (EST)