The Mended Hearts, Inc. Mended Hearts Leadership Highlights YEAR 2010 Raul Fernandes, President

The Mended Hearts, Inc. Slide 26/18/ Board of Directors Raul Fernandes, President Priscilla Soucy, Northeast RD Gus Littlefield, Executive VP Marvin Keyser, Southern RD Sue Borum, VP Keith Beard, Southwest RD Donnette Smith, Treasurer Seymour Miller, Rocky John Maiorana, Mid-Atlantic RD Mountain RD Barbara Forman, Central RD George Mitchell, Western RD Connie Butler, Midwest RD Charles Christmas, PP Council Margaret Elbert, Immediate PP Chairman Dale Briggs, Mended Little Hearts Representative

The Mended Hearts, Inc. Slide 36/18/2016 GAP IN PATIENT OUTREACH Patients Reached VS. Patient Population 113,000 per year VS. 3.4 million new procedures annually = 3.3% reach per year

The Mended Hearts, Inc. Slide 46/18/2016 Mended Hearts Leadership Highlights Highlights detail in your folders for MHI and MLH Key highlights: Negotiated five-year agreement with American College of Cardiology Maintain 501(c)3 status Great combination of assets Increased income Great integration opportunities Credibility

The Mended Hearts, Inc. Slide 56/18/2016 MHI Leadership Highlights Successfully transitioned National Office to new space Created new VP and Director positions for Mended Little Hearts (MLH), elected by MLH groups MLH coordinator appeared on “Today” Show in August shining national spotlight

The Mended Hearts, Inc. Launched Cath Patient Outreach for 2010 with Fresh, New Materials – Well Received First year to capture Cath visits shows 9,139 visits; 78 chapters visit in Cath lab

The Mended Hearts, Inc. Slide 76/18/2016 Mended Hearts Leadership Highlights Extended reach to allied organizations American College of Cardiology American Association of Cardiovascular and Pulmonary Rehabilitation Adult Congenital Heart Association Preventive Cardiovascular Nurses Association Society for Cardiovascular Angiography and Interventions

The Mended Hearts, Inc. Slide 86/18/2016 Mended Hearts Leadership Highlights Continued effective national-to- chapter communications with Internet Bulletin (now with 1,800 ‘subscribers’) and Heartbeat Magazine, circulation 18,000 Participated in Sudden Cardiac Arrest Coalition’s Awareness Event to Celebrate CPR’s 50 th Birthday Revamped the Awards Manual to include more recognition of volunteers, including regional awards, visiting volunteers

The Mended Hearts, Inc. Slide 96/18/2016 Web site generates 15-20,000 visits per month; 200,000 per year. Launched New Website, Look and Design

The Mended Hearts, Inc. Social Media Garners Mended Hearts 1,200 “Fans” & 5,000 Monthly Blog Visits Slide 106/18/2016

The Mended Hearts, Inc. Slide 116/18/2016 Mended Hearts Leadership Highlights Secured new funding sources in 2010 – Lilly/Daiichi-Sankyo Alliance commits to join AstraZeneca to sponsor 2011 Cath Lab Outreach Project late in 2010, while continuing with Hearts in Harmony and Stent Hub Takeda Pharmaceuticals sponsors MH participation in Hypertension Control Project Gilead Sciences expands support to include Heartbeat and Heartbeat Digest advertising; Boehringer-Ingleheim increases convention support

The Mended Hearts, Inc. Slide 126/18/2016 Mended Hearts Leadership Highlights Maintain strong relationships with existing supporters Bristol-Myers Squibb/Sanofi Pharmaceutical Partnership Medtronic Foundation Merck GlaxoSmithKline Edwards Lifesciences AstraZeneca St. Jude Medical

The Mended Hearts, Inc. Leadership Future New Officers, Ongoing Issues: Patient Reach; Public and Medical Community Awareness -- including cardiologists, hospitals and cath labs; Capacity Building – membership growth and chapter support; Revenue Generation – maintain existing relationships, building new ones

The Mended Hearts, Inc. National Office Staff Bookkeeper – Sheila Todd Accounts payable/receivable Budget prep, monitoring Annual audit prep, support Invoicing – memberships, all others Manages state registries’ payments Filing Chapter 990’s Mended Little Hearts National Program Coordinator – Jodi Lemacks Guidance, support to local coordinators Program content and development National training and resources Outside relationships, including funders Data Entry Coordinator – Michael Dealey Enters, maintains member data Processes monthly renewals Maintains and generates all statistical reports for membership Administrative Assistant – Tierney Wright Handles ongoing mailings, shipments Processes promo orders Maintains historical info Handles Members-at-Large renewals

The Mended Hearts, Inc. National Office Staff (cont’d) Executive Director – Tim Elsner Board and Financial Matters Policy/Governing Matters Media Relations Corporate Sponsorships Partnerships Fund Raising Director of Operations – Janette Edwards Heartbeat Magazine General Office Issues Chapter Financial Matters National Convention Administrative Assistant – Marti Samples Assistant to Executive Director Material and Sales Requisition Slide 156/18/2016 Field Services Director – Marcia Baker RD, ARD Support Chapter Creation/Assistance Training Development Program Development Field Services Manager – Karen Whitfield Develop template, model materials Manage best practice, success stories Go-to resource for troubled, new chapters Onsite, web-based training assistance for visitor training Update manuals Successor management techniques to help chapters with poor rotation