1. The largest cardiovascular peer-to-peer support network in the world

2. Mission
“Inspiring hope and improving the quality of life for heart patients and their families through ongoing peer-to-peer support”

3. About Mended Hearts Founded 1951 Dwight Harken, MD 20,000 Members
300 Chapters
460 Hospital partners
200,000 annual patient & family visits
Staff of 11

4. Corporate Advisory Council
Abbott (former St. Jude Medical)
Amgen **
Astellas Pharma
AstraZeneca
Boehringer Ingleheim
Bristol-Myers Squibb / Pfizer
Edwards Lifesciences **
Gilead Sciences
Janssen Pharmaceuticals
Novartis Pharmaceuticals **
Novo Nordisk
Sanofi / Regeneron Alliance
Corporate Advisory Council
** Gold level member

5. Medical Advisory Council
Alden Harken, MD
Barbara Jacobs, RN
Jeffrey Marshall, MD
Shihari “Hari” Naidu, MD
Sarah Spinler, PharmD
Mark Sasse, MD

6. Professional Member Society Collaborations
AACVPR
AAHFN
ACC CardioSmart
PCNA
SCAI
HRS
HFSA

7. Coalitions & Partnerships
ALittleFib.org Alliance: NSA, HRS, Spirit Health Hospitals, PCNA, SADS, StopAFib.org
Alliance for Aging Research – Valve Awareness
Heart Failure Society of America
National Health Council
PACH – Partnership to Advance CV Health
Patient Access Network Foundation (PAN)

8. Timely Patient Peer Support
11/11/2018
Timely Patient Peer Support
On-Demand Peer Support
Virtual Visiting
Hotline: 800-HEART-99
Removes Barriers
Anywhere – online & phone
Anytime
Anyone
HeartGuide
Print
Digital
Smartphone/Tablet App
English and Spanish
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9. Support & Education MH & MLH HeartGuides GoToGuides, webinars, videos
11/11/2018
Support & Education
MH & MLH HeartGuides
GoToGuides, webinars, videos
Heartbeat mag & ads
Digital newsletters
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10. Member Heartbeat Magazine
Communicator Awards:
Best Nonprofit Magazine
Best Association Magazine
Member Heartbeat Magazine

11. The Power of an Active Patient
Visiting helps patients AND visitors
HCPs can tell when a patient has been visited
HCPs strongly supportive
Visiting improves outcomes
Proven results: Quantifying Value of Peer Support Study

12. 11/11/2018
Key CMS Finding:
Mended Hearts hospitals’ readmission rates for heart failure are significantly more likely to be “better than U.S. national rate” than other U.S. hospitals
A lot has changed. For decades, we were under the wings of larger, more dominant organizations, but that all changed this year. We are no longer receiving any guaranteed revenue from anyone. Our infrastructure must now be funded by allocating a portion of every dollar we raise. And while we can add some operations costs to our proposals, we can’t really fully load them, without pricing ourselves out of the grant market, so to speak. This means that we must fund operations partially from within our larger organization. Do you have any questions about what these changes mean?
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13. Reduced Readmissions! New Reimbursement Rules Proven Model
Inexpensive Solution – volunteer hours
Opportunity:
Scale Through Technology
Peer Support Online & Phone

14. Mended Hearts Advocacy Priorities
Access to innovative cardiovascular disease treatments and devices 
Medication adherence/medication therapy management
Promote, ensure access to, and expand the use of cardiac rehabilitation

15. Online Support Communities
11/11/2018
Online Support Communities
24/7/365 Support
Disease-State Specific
Accredited Peer Visitors
Multimedia Content
Webinars Live Events
Staff Moderated
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16. Starting a Mended Hearts Chapter
11/11/2018
Starting a Mended Hearts Chapter
10 community patients & caregivers
Hospital stakeholders’ participation
Hospital / rehab referrals
Plan organizational meeting
Charter the chapter
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17. The Sky’s The Limit Help patients find their voices Refer patients
Add Mended Hearts to your hospital
Check us out!

18. Call or visit us!
1-888-HEART-99