© All rights reserved Your Voice, Your CC: The Colorado College Employee Climate/Engagement Survey Advancement

© All rights reserved Survey Overview Survey Instrument 73 core belief statements 23 item benefits satisfaction component 18 demographic questions 3 Open ended questions Methodology Online survey administered March 27, 2013 – April 12, 2013 Response Rates Overall response rate: 64% (525/826) Advancement response rate: 92% (33/36) Benchmarks Colorado College College-wide Survey Results

© All rights reserved Guidelines for Positive Responses Response Scale: Strongly Agree; Agree; Sometimes Agree/Sometimes Disagree; Disagree; Strongly Disagree; Not Applicable Positive Response - Strongly Agree & Agree

© All rights reserved Guideline ScoreDescription < 10%Excellent – Very Good 10% - 14% Fair - Good 15% - 19%Yellow Flag 20% - 29%Red Flag 30%+Acute Response Scale: Strongly Agree; Agree; Sometimes Agree/Sometimes Disagree; Disagree; Strongly Disagree; Not Applicable Negative Response - Strongly Disagree & Disagree

© All rights reserved Themes – Colorado College Strong connections to the mission Sense of pride The talented and unique student body High degrees of job fit Flexibility and autonomy Need for stronger cross-functional collaboration Not a strong sense of alignment among divisions Need for greater consistency/enhanced managerial/leadership skills Focus on Diversity - still important work to be done

© All rights reserved Themes – Colorado College Compensation system – adequate, markets, feelings of being unappreciated Need for improved communications More transparency - decisions Varying degrees of confidence in the capabilities and credibility of Senior Leadership as a whole Frustration with available resources, staffing and workloads Accountability - low performers, disrespectful behaviors and the perception of favoritism Additional training, professional development and career opportunities

© All rights reserved Barometer Statements by Job Category Survey Statement Advancement Results Colorado College Overall results (positive %) Admin. Full Data Exempt Staff Full Data Non exempt staff (hourly) Full Data Faculty Full Data 25 Overall, my department is a good place to work All things considered, this is a great place to work This institution's culture is special - something you don't find just anywhere

© All rights reserved Administrative Division (Overall % Positive)

© All rights reserved Top Ten Statements - Advancement Survey Statement Advancement (Positive %) Advancement (Negative %) Colorado College (Positive %) Colorado College (Negative %) 45 At this institution, people are supportive of their colleagues regardless of their heritage or background I understand how my job contributes to this institution's mission Faculty are appropriately involved in decisions related to the education program (e.g., curriculum development, evaluation) This institution actively contributes to the community The institution takes reasonable steps to provide a safe and secure environment for the campus

© All rights reserved Top Ten Statements - Advancement Survey Statement Advancement (Positive %) Advancement (Negative %) Colorado College (Positive %) Colorado College (Negative %) 36 I am proud to be part of this institution There is appropriate recognition of innovative and high quality teaching People at this institution understand and value the benefits of a diverse workforce This institution's benefits meet my needs My job makes good use of my skills and abilities

© All rights reserved Strengths Job Satisfaction Connection to Mission Diversity & Inclusion

© All rights reserved Bottom 10 Statements - Division Survey Statement Advancement (Positive %) Advancement (Negative %) Colorado College (Positive %) Colorado College (Negative %) 58 There's a sense that we're all on the same team at this institution Our system for addressing feedback and complaints is effective Our orientation program prepares new faculty, administration and staff to be effective My department has adequate faculty/staff to achieve our goals There is regular and open communication among faculty, administration and staff

© All rights reserved Bottom 10 Statements - Division Survey Statement Advancement (Positive %) Advancement (Negative %) Colorado College (Positive %) Colorado College (Negative %) 17 Our review process accurately measures my job performance Decisions based on the institution's policies and processes are applied with appropriate transparency Promotions in my department are based on a person's ability Our recognition and awards programs are meaningful to me My salary range/band is appropriate for my job

© All rights reserved Opportunities Compensation Resources, Support & Workload Supervisory Competencies Senior Leadership Communication Collaboration Performance Management Respect & Appreciation

© All rights reserved ModernThink Recommendations Communicate a high level summary of the survey results to appropriate leadership groups and to the College community as a whole. Review existing communication structures, processes and norms to better determine what is currently working well and how best to strengthen the quality of communication and dialogue. Review and address fairness concerns regarding performance management processes and accountability. Ensure systems and processes related to ensuring fair treatment are up-to-date and consistently communicated. Capitalize on linkages to existing ongoing initiatives and the Strategic Planning efforts to more specifically define and articulate the unique value proposition (employment brand) of Colorado College. Consider introducing formal mechanisms/processes to enhance Senior Leadership visibility, interaction and relationship with the goals of fostering a greater sense of confidence in the credibility/alignment of leadership and the experience of shared governance.

© All rights reserved What is the difference between a good place to work and a great place to work? Reflection

© All rights reserved Questions, Comments & Dialogue What’s your reaction to the survey findings? Any surprises? Does it reflect your experience at Colorado College? Are there any issues that didn’t surface that might be important for us to discuss in subsequent conversations? What opportunities exist for “quick fixes”? What three things do we need to focus on within Advancement to make it the best workplace possible? Thinking beyond our experience within Advancement, what can we do to support a greater sense of collaboration, support and unity across departments/divisions at Colorado College?

© All rights reserved Colorado College – In Progress Key Initiatives Engagement Survey Onboarding Talent Acquisition Compensation Project Performance Excellence Institutional Policies Future Activities Engagement Survey Compensation Project Professional Development Communication Performance Excellence Great Place To Work national survey IEC & Scrum Tactical Initiatives

© All rights reserved Next Steps May – Initial Summary Findings Presentations June-August – Delivery of specific division results for Academic and Administrative Divisions September-October – Focus on Findings at the Academic & Administrative Division level October-November – Action Planning in Response to Findings

© All rights reserved Additional Resources Richard K. Boyer