About IRP Commerce o Product division of o Software engineering company that built the IRP Commerce platform o Research division is based in Northern.

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Presentation transcript:

About IRP Commerce o Product division of o Software engineering company that built the IRP Commerce platform o Research division is based in Northern Ireland Science Park o Committed to RnD o Deloitte Fast 50 – 2010, 2011, 2012, 2013, 2014

IRP platform's performance in Commerce o The IRP platform has transacted over £1 Billion for NI companies o IRP technology is totally focused on sales o The IRP platform was built originally for CRC in 2000 and was running their site for almost 14 years o Developed much of the online strategy for CRC o CRC started at 0 online sales – final 12 months’ sales on IRP was £180M o 69% compound growth achieved over 13 years

Let’s look at some markets that Software has already helped disrupt (by IBM) o World’s largest taxi company owns no taxi o Largest accommodation provider owns no real estate o Largest phone companies own no telco infrastructure o World’s most valuable retailer has no inventory o Most popular media owner creates no content o Fastest growing banks have no actual money

Let’s look at some markets that Software has already helped disrupt o World’s largest movie house owns no cinemas o Largest software vendors don’t write the apps o CRC the largest bike market

Next wave of disruption in software will be based on Machine Learning & Artificial Intelligence o Machines have entered into a new era where they can "learn for themselves" something like people o Think about how you learn - like computers you learn from information you receive and then process o Machines can now do this as well o Things we thought required Human Intelligence …increasingly require just intelligence

The AI era of Machines outperforming in new areas o Best chess player... is Komodo bit 4CPU o Best stock traders - highly secretive AI adaptions of IBM's MGD, Hewlett-Packard's ZIP o Best Weather Forecaster - IBM Met Office Super Computer o Future Best Online Marketeers ….Best ecommerce Managers etc…

Basics of How AI Works - Information is key o AI and Machine Learning are simple in principle o People have to construct the AI models o Computers and people both learn from Information o Computers are very good at understanding patterns o With "perfect information" you can begin to predict future outcomes better o Knowing what is going to happen or even a likelihood has huge value - in its basic form a "Winning Bet” o Not knowing an outcome in advance is simply a lack of information…..

DeepAgent AI in practice in ecommerce o Digital commerce contains complex data patterns - hidden in this data is information that contains a lot of value o We use DeepAgent AI to find these patterns to increase sales and profits on IRP ecommerce sites o Each customer forms an individual fingerprint by their actions on a site o The AI can monetise the information by predicting outcomes and changing the individual session o AI can understand the needle… and the haystack…

How AI works in the IRP Platform o DeepAgent AI is built to maximise profits in ecommerce o DeepAgent can predict individual customer outcomes – Logistic Regression - buyer or not, value & probability of purchase o DeepAgent aggregates micro outcomes in the cloud for comparison in markets and to advise on macro strategy o DeepAgent can work on a customer’s behalf as a sales agent to manipulate individual sessions o DeepAgent does this by understanding information o DeepAgent knows how to Visualise, Predict and Intervene

DeepAgent real-time example of Purchase Prediction & Intervention

Final Slide o SIs - Implementation Partners o SPs - Service Providers to the IRP World o IRP Customers - companies that want to break new ground in ecommerce

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Q&A THANK YOU