2. On the Internet, an intelligent agent (or simply an agent ) is a program that gathers information or performs some other service (typically search queries at this point) across the web. Typically, an agent program, using parameters you have provided, searches all or some part of the Internet, gathers information you're interested in, and presents it to you on a daily or other periodic basis. INTELLIGENT AGENTS

3. Intelligent agents or bots are software elements that work without the assistance of users by making choices. Choices are based on rules that software developers have identified and built into the software. It is expected that Intelligent Agents will be a strong focus for AI development in years to come, in order to help automate simple tasks. INTELLIGENT AGENTS…(cont)

4. There are several different classes of intelligent agents. 1. Buyer Agents 2. User Agents 3. Predictive Agents 4. Learning Agents 5. Game Agents TYPES OF INTELLIGENT AGENTS

5. BUYER AGENTS  (SHOPPING BOTS) These bots help Internet surfers find products and services they are searching for. For example, when a person surfs for an item on eBay, at the bottom of the page there is a list of similar products that other customers who did the same search looked at. This is because it is assumed the user tastes are relatively similar and they will be interested in the same products

6. USER AGENTS  (PERSONAL BOTS) These agents are meant to carry out tasks automatically for the user. For example, some bots sort emails according to the user's order of preference, assemble customized news reports (e.g. newshub), or fill out web page forms with the user's stored information.

7. PREDICTIVE AGENTS The agents keep track of company inventory levels, observe competitors' prices and relay them back to the company, watch stock manipulation by insider trading and rumors, etc. LEARNING AGENTS A learning agent (also called remembrance) is capable of learning individuals’ preferences and make suggestions

8. GAME AGENTS Game Bot is a robot (or "bot") that maintains a list of Internet games people are currently playing. The bot is able to log into several servers simultaneously, and share this common list between each server. Its purpose is to make it easier for people to gather games when they want to play something.

9. An agent that helps consumers decide what product best fits their requirements by narrowing down the selection through a filtering process. Consumer specify requirements and constraints and the system returns a list of products that best meets their desire. FILTERING PROCESS

10. 1. REACTIVITY 2. PROACTIVENESS 3. SOCIAL ABILITY CAPABILITIES OF INTELLIGENT AGENTS

11. 1.reactivity: perceive their environment and respond to surrounding changes 2.proactiveness: goal-directed behaviour 3.social ability:interact with other agents

13. Web Metrics Web Metrics helps organizations to understand, manage and improve their web systems and hence enhance the quality of their online presence. If you and your business are serious about your on-line presence, you will understand that your web systems need be reliable and fast. Success and profitability will only be assured if your online presence meets or exceeds customer expectations and you completely understand the experience that you provide each of your visitors.

14. Web Metrics provide a comprehensive portfolio of analysis, testing and acceleration solutions. Web metrics provide tangibility in an almost intangible industry (marketing).

15. There are two primary types of metrics: Content metrics provide information about the number of people that visited your site, which pages they viewed, how long they stayed, and where they came from. Commerce metrics tell you who the buyers are, what they bought, how many, and when they bought. Each yields distinct valuable information, depending on the purpose and objectives of the Web initiative in review. Types of Web Metrics