1 Richard Moore NHS Choices proposition for local authorities.

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Presentation transcript:

1 Richard Moore NHS Choices proposition for local authorities

2 NHS Choices U.K’s leading online health & social care information service 40 million site visits per month Originally established to meet the demand for good health information Social care integrated into the website in ,000 visits per month to social care pages NHS Choices is certified by the Information Standard Syndication programme is key to achieving the objective of transparency of information and open government

3 Social Care Hub

4 Healthy Living Content

5 Directory of registered CQC services

6 Care Provider Profiles Care provider profiles For the publicFor providers Find and compare local care services Find out how providers are performing e.g. CQC Inspection Rating Providing choice of providers Even playing field for all providers to promote their services for free Improve quality and user feedback Enhanced web presence – 235,000 visits per month to social care profiles. Increase of 45% in 12 months

7 What are people interested in? Look and feelCarersReputation How homely is it? Facility information e.g. Are there communal areas? Are pets allowed? Can people visit unannounced? Will they be kind? Will I like them? What training have they received? How well do they perform (CQC) rating What other people think (reviews)

8 Basic profile

9 Enhanced profile Providers can update information about facilities This soft data is what people are interested in

10 Content syndication Entire social care content & data catalogue is available through the syndication feeds Content can be styled in line with local authority site branding Updates are automatic We provide the CQC data through an API which is updated on a weekly basis The CQC data set is augmented by enhanced listings information provided by providers or their partners What you need: Content / data plan In house development resource or external agency to integrate the syndication feeds into your website NHS Choices provides implementation support

11 Content widgets, videos & tools Easy to implement - cut & paste embed code into web page What you need: Web manager with working knowledge of creating web pages in CMS

12 Social care widget demonstration Social care demonstration link

13 Collecting & publishing reviews

14 Sharing profile information with NHS Choices

15 Thank you