1. Which?
Elderly Care
How free online resources can help you support your clients and their families

3. Impartial information
What is Which? Elderly Care?
Impartial information
&
Directory

4. Why Which? Elderly Care? In October 2016 there were:
1.4m family carers aged 65+ in England and Wales
405,000 people aged 65+ receive residential care
7.6m adults aged 65+ admitted to hospital each year
372,000 people aged 65+ receive care and support at home
Statistics from Age UK Later Life in the UK research

5. Our supporters
“Good website, such information is sadly lacking elsewhere or indigestible.” (Work in the care home industry)
“Very informative, easy to follow, was a great help, thank you for the service.” (Occupational therapist)
“We feel your resource is fantastic and would really support our carers” (Information Officers, City of Wolverhampton Council)
“Clear and easy to navigate. People in my position need CLARITY and quick answers to start with.” (User looking for a relative)
“Which? Elderly Care is a fantastic resource and reference to have.” (Local Physio website)
“There’s such a lot of great information on your ‘For carers’ section.” (CarersUK)

6. Working together to support vulnerable people

7. Working with the RCOT

8. Help your clients navigate the care maze
What can Which? Elderly Care do for you?
Help your clients navigate the care maze

9. 40% of visitors visit our financing care pages
Content hubs
Financing care
Benefits and allowances for the elderly
Paying for care
Gifting assets
Housing options
Sheltered housing
Care homes
Organising home care
Equipment to help older people stay safe
40% of visitors visit our financing care pages
Your relative’s needs
Getting a needs assessment
Dementia and other memory problems
Falls
Medical emergencies
Carers hub
Being a carer
Benefits for carers
Organising respite care

10. Care services directory

11. Care providers: individual profiles
Search by postcode and type of provider
Related local authority services
Map to show location
Contact details and overall CQC rating. Click through for full profile
Filter for type of care home and specialist services

12. Care advice finder

13. The future of Which? Elderly Care
We have ambitious plans during 2017/18 as we’ll be rebuilding the site to give us:
Better mobile experience
New home page that will allow us to promote popular and relevant content
Infographics to illustrate, for example, what happens during a needs and financial assessment
Downloadable guides of our most popular content, as we know our users value being able to share information
New content structure to make the site easier to navigate
Exploring new tools we could add to the site …

14. How can we help you in your work with older people?
… this is where you come in
How can we help you in your work with older people?

15. Questions for you ...
1. What are the top 5 things your clients ask you about?
2. What are your biggest challenges your clients face when making care choices?
3. What are best routes to reaching older people with key information?
4. What resources could Which? develop to help you to help your clients?

16. Order leaflets and posters Help yourself to a lanyard
We’re on Stand 39
Come and have a chat
Order leaflets and posters
Help yourself to a lanyard