How to build a tailored and unified ECM platform? The recipe for success, from the field Maxime ORAIN Head of European Alfresco Skills Centre Rémi MOEBS Head of ECM Consulting
Hard time for content managers … Digital transformation Extended Collaboration Compliance to regulations Document Lifecycle Big content Semantic Media management Saas Cloud Information Overload
Our ECM Success Tree Vision Delivery Model Accelerators ECM is horizontal ECM is mutualized 1 - Envision 2 - Build 3 - Operate People Components Methodology
ACCELERATORS DELIVERY MODEL KEY IS TRUST VISION
Vision: 2 concepts Vision ECM is horizontal ECM is mutualized
Content Repository New generation horizontal ECM Content Repository EDMS App Old school Vertical approach Integration – API – BPM connection - Extensions PortalCloud Business App … ECM is horizontal and open
DOCUMENT MANAGEMENT CONTENT REPOSITORY (ECM) CAPTURE INJECTION ARCHIVE OUPUT MANAGEMENT BUSINESS APPSCOLLABORATION RECORD MANAGEMENT MANAGEMENT CUSTOMER CARE STORAGE - LIFECYCLE USAGE Front INTEGRATION Back ECM is mutualized
ACCELERATORS KEY IS TRUST VISION DELIVERY MODEL
Delivery Model: 3 phases Delivery Model 1 - Envision3 - Operate 2 - Build
End-to-end portfolio of services Consulting Gap Analysis Functional Design Comparative Study Awareness sessions ECM Roadmap Demo Market view POC Mockup Requirements Definition Architecture sizing Technical Design Coding Qualification PMO Architecture Review Tech Leader Performance Audit Roadmap Update Support Maintenance Change Management 2 - Build1 - Envision3 - Operate Design reviewTraining Feasibility study Training Operations Improvement Industrialization Workshops End-to-end Portfolio of services Integration
DELIVERY MODEL KEY IS TRUST VISION ACCELERATORS
Our Accelerators for success Accelerators People & Expertise Tools & Components Business-driven Methodology
Sopra, strategic partner since the beginning People: Sopra and Alfresco love story 2006 – Sopra early adopter of Alfresco 2009 – Award of best Innovation partner 2012 – Platinum partner Creation of Skill Center 2013 – Best partner for West Europe 2014 – London Summit Upscale to Europe
1 st Accelerator: People & Expertise Customer Representatives (IT – Business) ConsultantsEngineers Agile driven Visual and interactive workshops Quality of delivery European dedicated Skill Centre ECM Consulting practice
2 nd Accelerator: Components Mobile Client IOS Offline client Quicklink Secure share & download Basket Easy selection & action Chat Extended & instant collaboration Annotation Collaborative review Appendix Appendix management Facet search Advanced Search Digital Signature Secure validation Links Documents linked ADD-ONS SAP Business Solutions Based on Connexas Connector HR Access Connector Integrate HR & Alfresco SOLUTIONS Microsoft Dynamics CRM Online Hybrid Model
Focus on Business Solution for SAP
3 rd Accelerator: Methodology Business-driven, visual first Interactive workshops Agile, collaborative and iterative approach Sopra eMedia reference methodology adapted for ECM Success guaranteed
VISION ACCELERATORS DELIVERY MODEL KEY IS TRUST
Key figures and facts speak for themselves Employees 30 Engineers 40 Consultants 50 Projects 20 Certified 50 Successes Partner Platinum Award 2013 Best SI Partner in WE Sopra task forceSopra experienceSopra expertise Integration Dedicated Skill Centre 35 Customers Europe Presence in 10 countries 10 Add-ons & solutions
s documents medias administration workflows Import Export Notifications rules In short, we offer the capability to build a content factory for each of our customers
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