For Table Service Restaurants Improving operating efficiency with NCR Aloha Kitchen

Slow service Poor food quality Errors/comps Inability to identify service issues Ineffective customer interaction WHAT KEEPS YOUR OPERATIONS FROM IMPROVING ITS SERVICE TO CUSTOMERS?

Slow service Maximize productivity at each station and orchestrate food preparation in real time Poor food quality Coursing and cook time options ensure all food items are ready at the same time and served fresh Errors/comps Higher food quality and easy-to-read modifiers can decrease kitchen error voids by 40% Inability to identify service issues Real-time visibility into problem areas in production/delivery Ineffective customer interaction Integration with NCR Aloha Takeout and web/mobile ordering provides accurate wait time quotes HOW CAN NCR SOLVE THESE PROBLEMS TO MAKE EVERYDAY EASIER IN YOUR RESTAURANT?

Achieve greater guest satisfaction, efficiency and visibility – managing your kitchen has never been so easy. NCR Aloha Kitchen maximizes your operation’s capabilities in order to prepare and deliver incredible food.

Orchestrates the functionality of the entire kitchen to ensure food is prepared fresh and just-in-time Smart bin functionality consolidates items and increases productivity of kitchen stations Seamlessly integrates to additional functionalities within the NCR Aloha solution, such as takeout, guest management and configuration systems Robust, redundant architecture keeps the system running even if individual components fail SOLUTION INTEGRATION EFFECTIVE MANAGEMENT SPEED-OF- SERVICE HIGH FOOD QUALITY INCREASED PRODUCTIVITY NCR ALOHA KITCHEN How does NCR make kitchen production easier?

Timing food preparation using cook times and coursing improves quality Coursing allows items to be split into multiple courses and sets rhythm for the dining experience Delayed routing uses cook times of the individual items to allow everything to be completed together Modifiers are easier to read, preventing mistakes and decreasing amount of voids SOLUTION INTEGRATION EFFECTIVE MANAGEMENT SPEED-OF- SERVICE HIGH FOOD QUALITY INCREASED PRODUCTIVITY NCR ALOHA KITCHEN How does NCR make kitchen production easier?

Orders are routed to the kitchen in real-time as they are placed on the POS terminals or via web/mobile ordering NCR Aloha Mobile handheld devices integrate with NCR Aloha Kitchen for even faster at-table ordering Expo displays orders and identifies which items are preventing the dishes from being expedited Routing and load balancing can be adjusted based on your restaurant’s volume levels SOLUTION INTEGRATION EFFECTIVE MANAGEMENT SPEED-OF- SERVICE HIGH FOOD QUALITY INCREASED PRODUCTIVITY NCR ALOHA KITCHEN How does NCR make kitchen production easier?

Metrics and alert thresholds give access to key performance indicators on any kitchen screen Analyze speed-of-service at the individual order, course, station or item level via reports available in the restaurant and in NCR Aloha Insight Highlights error-prone orders for staff to proactively address before food is sent to the guest An entire day’s operations can be replayed, detailing exactly what happened via the log viewer SOLUTION INTEGRATION EFFECTIVE MANAGEMENT SPEED-OF- SERVICE HIGH FOOD QUALITY INCREASED PRODUCTIVITY NCR ALOHA KITCHEN How does NCR make kitchen production easier?

Configuration Center provides a central source for remote monitoring and management Integrates with guest management and takeout functions to provide accurate wait times NCR Aloha Mobile and web/online ordering improves the order-to-serve cycle time Future integration with labor and inventory capabilities will increase productivity (know how much to prepare ahead of time), efficiency (avoid waste by preparing too much) and food quality (know how long the prepared food can be kept) SPEED-OF- SERVICE EFFECTIVE MANAGEMENT SOLUTION INTEGRATION INCREASED PRODUCTIVITY HIGH FOOD QUALITY NCR ALOHA KITCHEN How does NCR make kitchen production easier?

“NCR Aloha Kitchen is a crucial piece to helping us manage the volume of orders within our restaurants. The integration with Aloha Mobile provides the means to fire off an order as soon as it is captured at the table…meaning our guests receive fresh food in the most efficient way possible.” Rusty Winkstern, Owner el Monumento, Georgetown, TX