PortStar: Seaport Security Training Coming October 1 st, 2010! PortStar: Seaport Security Training Coming October 1 st, 2010! Designed By: Learning Systems Institute Florida State University August 2010

© , The Florida State University Learning Systems Institute. All rights reserved. Background

© , The Florida State University Learning Systems Institute. All rights reserved. Design and develop a comprehensive seaport security curriculum that meets regulatory requirements … while recognizing seaports ’ central purpose of commerce. Task

© , The Florida State University Learning Systems Institute. All rights reserved. Stakeholder Reviews Industry Advisory Group Regulatory review of objectives Industry rating of objectives Expert review of all content Pilot testing MARAD/USCG & DHS and ISPS course approvals

© , The Florida State University Learning Systems Institute. All rights reserved. Industry Advisory Group

© , The Florida State University Learning Systems Institute. All rights reserved. Pilot Testing Sites –Port Canaveral –Port of Charleston Iterations –Small Group –FEMA review Three rounds of revisions

© , The Florida State University Learning Systems Institute. All rights reserved. PortStar Courses

© , The Florida State University Learning Systems Institute. All rights reserved. Curriculum Structure Course Module 1Module 2 Lesson 2.1 Lesson 2.2

© , The Florida State University Learning Systems Institute. All rights reserved. Course = Audience Port Employees Security Officers Security Officer Supervisors Law Enforcement Officers Law Enforcement Supervisors First Responders Facility Security Officers Port and Facility Management

© , The Florida State University Learning Systems Institute. All rights reserved. Curriculum Features Granularity – minute lessons – Self-contained – Configurable training Formats – Instructor-led – Web-based Flexibility

© , The Florida State University Learning Systems Institute. All rights reserved. Regulations MARAD33 CFRFEMA Port EmployeesMSA33 CFR AWR-1 Security OfficersFPSSD33 CFR PER-2 Security Officer SupervisorsMGT-3 Law Enforcement OfficersFPSSD33 CFR PER-4 Law Enforcement SupervisorsMGT-5 First RespondersMSLEPAWR-6 Facility Security OfficersPFSO33 CFR MGT-7 Port & Facility Management33 CFR MGT-8

© , The Florida State University Learning Systems Institute. All rights reserved. Professional Development Required for 33 CFR Professional Development Total Lessons Port Employees9 * 1525 Security Officers Security Officer Supervisors24 Law Enforcement Officers Law Enforcement Supervisors41 First Responders34 Facility Security Officers Port & Facility Management * PortStar has a 1-hour lesson designed specifically for Maritime Security Awareness.

© , The Florida State University Learning Systems Institute. All rights reserved. ILT Components PowerPoint presentations Instructor’s Guide Participant Guide Handouts Job Aids Glossary References Pre-tests Post-tests Test keys Handouts Job Aids Glossary References

© , The Florida State University Learning Systems Institute. All rights reserved. WBT Components Pre-test Lessons –Content –Checkpoints –Handouts –Job Aids –Glossary –References Post-test

© , The Florida State University Learning Systems Institute. All rights reserved. Planning Seaport Security for Security Officers PriorityLessonsFormatStrategyAssess H M L Lesson 11.1: Types of Crowds  ILT  WBT  Initial  PD  Drill  1  2  3 Required1 hr H M L Lesson 11.2: Directing the Movement of People  ILT  WBT  Initial  PD  Drill  1  2  3 Optional30 min H M L Lesson 11.3: Protecting the Incident Scene  ILT  WBT  Initial  PD  Drill  1  2  3 Optional30 min H M L Lesson 11.4: Crowd Control During Emergencies  ILT  WBT  Initial  PD  Drill  1  2  3 Optional30 min

© , The Florida State University Learning Systems Institute. All rights reserved. Assessment Measure learners’ reaction to training –End of course questions Measure learning –Pre-tests –Post-tests Measure on-the-job performance –Observable behavior –Measurable results You can’t improve what you don’t measure.

© , The Florida State University Learning Systems Institute. All rights reserved. PortStar Courses Benefits Meets regulations Includes best practices High granularity – brief lessons Two delivery formats – ILT and WBT Assessments included Planning tools included Centralized updates and notifications

© , The Florida State University Learning Systems Institute. All rights reserved. PortStar Access

© , The Florida State University Learning Systems Institute. All rights reserved. Information Management

© , The Florida State University Learning Systems Institute. All rights reserved. Processes Registration Authorization Access and permissions Reporting Sharing

© , The Florida State University Learning Systems Institute. All rights reserved. Authorization

© , The Florida State University Learning Systems Institute. All rights reserved. Creating Records Training Manager registers Owner/Operator authorizes TM TM registers learners or they self-register TM creates a training event for ILT TM records results for ILT WBT records are recorded automatically

© , The Florida State University Learning Systems Institute. All rights reserved. Data Training manager data Student data Unique Identifier Job role USCG Sector Port name Facility name Lesson/Course Drill Exercise Date Location Trainer/Leader Lessons Learned PersonnelEvents Any data entered can be reported…

© , The Florida State University Learning Systems Institute. All rights reserved. Data Safety and Security Login and password tied to unique ID Roles > permissions and access Multi-tiered data security – Managed firewall – SSL certificate – Traffic monitoring for intrusion detection – Anti-virus protection

© , The Florida State University Learning Systems Institute. All rights reserved. PortStar Access Benefits Maintain training records in one place –for PortStar Courses –for custom courses –for drills and exercises Create custom reports Streamline Coast Guard inspections Confidence that data is secure and accessible Transfers = portability Knowledge resides in the system

© , The Florida State University Learning Systems Institute. All rights reserved. Get started 1.Decide to participate 2.Choose a Training Manager 3.TM registers 4.Owner/Operator authorizes TM 5.Deliver training or trainees take WBT 6.Request support if needed 7.Invest in quality by giving feedback

© , The Florida State University Learning Systems Institute. All rights reserved. Sign in page

© , The Florida State University Learning Systems Institute. All rights reserved. TM Registration

© , The Florida State University Learning Systems Institute. All rights reserved. TM Tasks

© , The Florida State University Learning Systems Institute. All rights reserved. Register students

© , The Florida State University Learning Systems Institute. All rights reserved. Download ILT materials

© , The Florida State University Learning Systems Institute. All rights reserved. Enter ILT results

© , The Florida State University Learning Systems Institute. All rights reserved. Perpetual Beta Curriculum is continuously improving Timely updates Contributions from the field Feedback mechanisms These are your courses; we’re your instructional designers.

PortStar: Seaport Security Training PortStar: Seaport Security Training Designed By: Learning Systems Institute Florida State University August 2009 NMLEA Watergate Office Complex 2600 Virginia Ave NW Washington D.C Robert M. Wells Khaldoun A. Hejazi PhD Director, Training and Education Director, Global Development