BIC 2013 National Conference Presented By: Tim Quinn, Executive Vice President Date: 27 October, 2013 Time: 15:00 to 16:00 Social Media, Accelerating IT Success, New Technologies and Bus Business Real Time Dispatching and Traveler Information Systems

Introduction New Member of BIC!!! Headquartered in Atlanta, GA, USA with Australian office located in Brisbane, QLD Software and Technology Company focused on: – Public Transport – Community Transport – Transport Logistics – Fleet Management – Mobile Resource Management – Systems Integration Multi Modal Enterprise Products for: – Route Planning and Scheduling – Automated Dispatching – Vehicle Tracking and Monitoring – Intelligent Vehicles – Traveler and Passenger Information – Business Intelligence RouteMatch Software

Discussion Topics Mobile Data Computers for Vehicle Tracking and Performance Data Capture Real Time Automated Dispatching and Predictive Arrival Open Real Time Traveler and Passenger Information Real Time Business Intelligence and Performance Management CAD/AVL and Real Time Customer Information

Role of Technology Planning Operations Process Automation Automated Data Capture Decision Support Management Reporting Communications Business Intelligence With Expectation of Operational Value, Fast Return on Investment, Improved Visibility and Intangible Social Benefits Key Functions

U.S. Trends Noteworthy Trends in Transportation Trends in Transportation – Safety focus – Continued high fatality rates – Growing congestion – Growing interest in transit – Growing environmental awareness – Emphasis on performance measurement and management – Troubled transportation financing – Road pricing and financing alternatives – Transportation impacts on livability Trends in Technology – Wireless technology boom – Strong consumer market – Fast pace of innovation – Expectation for information – Ubiquitous connectivity * ITS Strategic Research Plan,

Solution Overview… Fixed Route Management Software: Example RouteMatch Fixed CAD/AVL Mobile Web and Smart Phone Passenger Information Display (depot) Vehicle Area Networks Smart Devices

Intelligent Bus SINGLE SIGN ON

Mobile Data Devices Smart Mobile Data Devices – Flexible – Cost Effective – Scalable – Usable – Supportable Real Time – Wireless Communication – Ubiquitous – Fast….and getting faster – Rapidly Evolving – Data…and what to do with it? Emerging Topics – Connected Vehicles – Open Fare Payment – Telematics (“prognostics”) – Mobile Device Management

Mobile Data System Transit Mobile Data Environment – Automated Vehicle Location (AVL) Speed, Heading & Idle Alerts Track & Locate Vehicles within Seconds Planned Route vs. Actual Route Comparisons Vehicle / Driver Validation Route & Event Playback – Mobile Data Computing (MDC) Single Sign On J1708 / J1939 Support Smart / Swipe Card Estimated Time of Arrival Electronic Paddles or Trip Sheets Dynamic Schedule Updates Communications Real-Time Data Capture / Verification Increase Data Accuracy Real Time Navigation Real Time Business Intelligence

Future of Wireless Real Time On Time Performance Real Time Communication Real Time Alerts and Notifications Real Time Vehicle Tracking Real Time On board Data Collection … – Fare Collection Systems – Destination Signs – Voice Annunciators – Engine Diagnostics – Camera Systems – Radio Communication – Automated Passenger Counters Real Time Emergency Management Real Time Dispatch Optimization Real Time Routing and Navigation Real Time Business Intelligence and Dashboards Data and What to Do with it…

Automated Dispatching Vehicle Location Real Time Data Capture Real Time Alerts Real Time ETA AVL and Event Playback Real Time Systems Automated Vehicle Tracking and Monitoring Automated Dispatching and Alerting

Traveler Information Fixed Route Modal Options – Journey and Trip Planning – Smart Phone Apps – Web Portals – Passenger Information Displays and Kiosks – Interactive Voice Response – Consumer Trip Planning Solutions Real Time Alerts and Notifications – Riders sign up for stop, route, or system level alerts – Mode Choice / Decision Support Open Standards and Published API’s are good! – GTFS and Real Time GTFS – Public Access to Real Time Data – RouteMatch is content provider Real Time Data to Your Community

How to plan my journey… Journey and Trip Planning – Supports Real Time Location, Status, and Incidents – Free and Ubiquitous! If you have the content and can publish it Using Google Transit and GTFS standard…

How to find My Stop… Augmented Reality Leverage Consumer Mobile Innovation Stop Location and Navigation

Where’s My Bus? Real Time Data to Phone or Web Smart Phone Apps….

More Examples… Travel Information System with Consumer Alerts…

More Examples Transit Traveler Information Systems Overview

Other Media… Real Time Information Weather Resistant Ruggedized LED & LCD Functionality Traveler Information Overview – Passenger Displays

RouteMatch Analytics Real Time Transit Business Intelligence RouteMatch Analytics is a powerful business intelligence tool for transit enterprises who need a flexible, easy-to-use solution for monitoring a wide range of operational metrics, including industry-standard key performance indicators (KPIs), in real-time. RouteMatch Analytics will turn mountains of collected data into critical operational information for quick and easy viewing over the web, SmartPhone, a PC or tablet computer. Solution that allows you to “get better insights out of the data you already have” —Define KPI —Define KPI Benchmarks —Measure —Improve

Performance Measurement RM Analytics - KPI Reporting: System Performance Monitoring and Management

Financial and Cost Model Cost Management

Operational Rollup Regional Operational Rollup

Performance and KPI Trending Regional and Operator Trend Analysis

KPI Reporting: Performance Management Federal and State Reporting

Open Mobile Fare Payments Mobile Devices for Open Payment and Fare Collection

Vehicle Health Monitoring Engine Diagnostics Discreet Inputs Parameter Identification (PIDS) Prognostics Visual Display and Analytics

Real Time Navigation… Great, Now I am lost… – Leverage explosion in navigation and location based services…

Contact Info Thanks very much and please feel free to contact us at the information below: Australian Office – Steven Bailey, Director – – US Headquarters: – Tim Quinn – E: – P: – W: