1. Microsoft Dynamics

2. Introducing Al-Futtaim Technologies  One of the region’s leading System Integrators  Strong partnerships with leading global ICT and Business Applications principles  More than 130 qualified professionals  Comprehensive suite of services  Extensive customer base

3. Solution Overview Microsoft Dynamics GP  Foundation and Portal  Financial Management  Project Accounting  HR/Payroll Management  Supply Chain Management  Manufacturing  Field Service  Business Intelligence/Reporting  Customization Tools

4. Solution Overview Microsoft Dynamics GP

5. Solution Benefits Microsoft Dynamics GP

6.  Information, tools, and collaboration capabilities to increase business productivity on all levels  Maximize your ability to access information  Ease of use that comes from the deep level of integration with Microsoft technology  Streamline critical business tasks

7. Some of our Dynamics GP Customers

8. Solution Overview Microsoft Dynamics CRM  Microsoft CRM Small Business Edition (SBE) is optimized for small businesses  Complete CRM suite installs in 10 clicks or less  Quick customization to specific business needs through the “Consultant in a Box” wizard  Tightly integrated with Microsoft Small Business Server Premium 2003 capabilities Fax server integration Integrated system management  Built-in migration of data from Microsoft Office Business Contact Manager (BCM)

9. Works the Way Your Business Does  Easily adapts to each company’s needs  Powerful workflow and analytics Works the Way Technology Should  Fast to deploy & easy to manage  Powerful Web services architecture Works the Way You Do  Native Office & Outlook experience  Full range of mobile solutions SalesService Marketing A complete CRM suite that leverages the power and productivity of the Microsoft platform. Solution Overview Microsoft Dynamics CRM

10. Solution Benefits Microsoft Dynamics CRM Native Outlook Experience Roles-based user interface Dynamic help & suggestions Pervasive mobile capabilities High performance sync New CRM Modules Marketing Automation, including Quick Campaigns Service Automation SQL Reporting Services Platform Flexibility Custom entities Extensible workflow engine Real-time app integration Easy portal integration Installation and Upgrade Installation diagnostics Automatic Web Services New security model Metadata import/export

11. Roles-Based User Experience Business Workflow and Visibility Integration and Extensibility Use Outlook, browser, or mobile device Get just the right tasks to each user Intelligent links to Microsoft Office Drive more consistent process execution Tailor the system to fit your business Get instant visibility and alerts Web services architecture Connect multiple systems in real-time Easily import & export data Solution Benefits Microsoft Dynamics CRM