CONTEMPORARY LEADERSHIP JENNIE KAPLAN WOODSON SERVANT LEADERSHIP

DEFINITION “The servant leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. The conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first. The leader-first and the servant-first are two extremes, between them are shadings and blends that are part of the infinite variety of humans.”

ROBERT K. GREENLEAF Quaker with strong contemplative orientation AT&T director of management 38 years Founder of Servant leadership Hermann Hesse’s Journey to the East theory

SERVANT LEADERSHIP TODAY Used to keep employees involved in their jobs and goal of the company Several industries that utilize servant-leadership Chickafila Government Entities Greenleaf Center 1985 Vanderbilt

CHARACTERISTICS Certain assets on which to become servant leaders Ten characteristics Listening Empathy Healing Awareness Persuasion Conceptualization Foresight Stewardship Commitment to Growth of People Building Community

PROS AND CONS Challenges Non faith not receptive Not well defined Unclear how concept will work in crisis Strengths Compatible with current values Changes conceptions about leadership