1. DISC ® Behavioral Report HOW - You do what you do! WHY - You do what you do! Ron Jackson, PhD, CEC, CHBC

2. Different Styles ` Task- Oriented People- Oriented Passive Roles Active Roles

3. D Style – 3% of Population Dominant, Determined, Driver Main Features: Good problem solver; risk taker; strong ego; self-starter; goal- oriented. Value to Group: Good motivator; good at organizing events; values time; results-oriented. Danger Zones: Argumentative; does not like routine; oversteps authority at times; can be pushy Greatest Fear: Being taken advantage of. Likes to take on active roles and is task- oriented

4. D - General Characteristics Demanding Direct Controlling Ambitious Risk-taking Strong-willed Competitive Judging Extroverted Skeptical Change-Oriented Fight-Oriented

5. D – Limitations... Oversteps authority Argumentative Aggressive Obstinate Impatient Self-absorbed Hard to admit he/she is wrong

6. I Style – 12% of Population Influencing, Inspiring, Impulsive Main Features: Outgoing; talkative; enthusiastic; persuasive; optimistic, trusting; emotional. Value to Group: Good encourager; good sense of humor; peacemaker; creative problem solver. Danger Zones: Inattentive to detail; prefers popularity to tangible results; “convenient” listener; may be disorganized. Greatest Fear: Rejection; loss of social approval. Likes to take on active roles and is People- oriented

7. I – General Characteristics Sociable Optimistic Talkative Perceiving Enthusiastic Persuasive Extroverted Poised Trusting Popular Independent Flight-Oriented

8. I – Limitations… More concerned with popularity than tangible Inattentive to detail Short attention span Becomes too involved Too talkative Too impatient with being alone

9. S Style – 69% of Population Steady, Supportive, Stable Main Features: Warm; friendly; understanding; patient; easy going; good follow-through. Value to Group: Good listener; team player; loyal; reliable; dependable; patient & empathetic. Danger Zones: Resistant to change; “holds it” inside; difficulty prioritizing; overly sensitive. Greatest Fear: Loss of security and stability. Likes to take on passive roles and is people- oriented

10. S – General Characteristics Indirect Loyal Cooperative Accepting Optimistic Perceiving Passive Patient Possessive Introverted Resistant to change Flight-Oriented

11. S – Limitations… Resistant to change Takes a long time to adjust Sensitive to criticism and confrontation Difficulty establishing priorities Difficulty making quick decisions Stuck in their ways

12. C Style – 16% of Population Competent, Compliant, Cautious Main Features: Thinks things through; accurate; high standards; careful; systematic; precise. Value to Group: Good organizer; follows directions; even-tempered; clarifies solution well. Danger Zones: Finds fault easily; focused on details and may miss the big picture; too critical at times Greatest Fear: Criticism of work and efforts. Likes to take on passive roles and is task-oriented

13. C – General Characteristics Indirect Calculating Low-keyed Stable Controlling Cautious Pessimistic Judging Systematic Accurate Introverted Fight-Oriented

14. C – Limitations… Needs to have clear-cut boundaries for actions/relationships Bound by procedures and methods Gets bogged down in details Prefers not to verbalize feelings Overly critical Lacks compassion for self and others

15. How to Handle Conflicts? “D” Behavior: □ Under Pressure: Becomes dictatorial, domineering, demanding, angry, intense, forceful, direct, bossy. □ Sources of Irritation: Weakness, indecisiveness, laziness, lack of discipline, plan, purpose, direction, authority, control, challenge. □ Needs to: Back off, seek peace, relax, think before reacting, control self, be patient, loving, friendly, loyal, kind, sensitive.

16. How to Handle Conflicts? “I” Behavior: □ Under Pressure: Becomes hyper, overly optimistic, immature, emotional, irrational, silly, wordy, selfish. □ Sources of Irritation: Disinterest, slowness, pessimism, details, time restraints, antagonism, doubt, structure, lack of enthusiasm, team participation. □ Needs to: Listen, count the cost, control emotions, be humble, strong, disciplined, punctual, careful with words, conscientious.

17. How to Handle Conflicts? “S” Behavior: □ Under Pressure: Becomes subservient, insecure, fearful, weak willed, withdrawn, sympathizer, sucker. □ Sources of Irritation: Pushiness, instability, inflexibility, anger, disloyalty, insensitivity, pride, discrimination, unfairness. □ Needs to: Be strong, courageous, challenging, aggressive, assertive, confrontational, enthusiastic, outgoing, expressive, cautious, bold.

18. How to Handle Conflicts? “C” Behavior: □ Under Pressure: Becomes moody, critical, contemplative, negative, worrisome. □ Sources of Irritation: Incompetence, disorganization, foolishness, dishonesty, inaccuracy, wastefulness, inconsistency, false impressions. □ Needs to: Loosen up, communicate, be joyful, positive, tolerant, compromising, open, trusting, enthusiastic