1. Using gmail Works in any browser User experience better in some browsers than others I use Google’s Chrome browser FAST!! Get the most screen real estate for content REALLY FAST!!!! Drag tabs in or out of window REALLY, it’s FAST!! Duplicate tabs

2. Google Apps vs GoogleApps Google calls an “application” a “product” gmail is a Google App Not to be confused with GoogleApps GoogleApps is a bundling of gmail calendar sites docs AND it uses your DNS Domain (NOT @gmail.com)

3. More than just mail email contacts calendar tasks chat video chat sms buzz search engine quick links phone calls

4. Customize

5. A comparison PROS Accessible anywhere Search capabilities Excellent SPAM filter Mobile device integration LOTS of space Labels Filters Stars Free CONS Privacy Mail is not under your control Must be connected 24 hour lockdowns Only one gmail acct at a time (except for GoogleApps)

6. Philosophy No folders Mailbox is “flat” New labs feature allows hierarchical labels Messages are “tagged” System User Messages are threaded

7. Gmail basics Conversation view Labels instead of folders Archive instead of delete Chat & video chat

8. Conversation View Back and forth conversations are kept together Reply(s) use same subject To change Subject, you must Forward

9. Labels Labels are used instead of folders Labels do everything a folder does… and more Messages can have more than 1 label You can simply “label” conversations or “Move” conversations into a label Labels can be colored so your mail stands out Labels are ordered alphabetically in inbox

10. Archive Removes from your “inbox” Keeps your inbox clean

11. gmail Limitations web client does not support return receipt header priority mail header Will not display web page (HTML) correctly if it uses internal or external style sheets. Must use inline styles.

12. Priority Inbox Think “opposite of spam”

13. Settings

14. Filters Define actions how gmail handles incoming messages Star email from important people Label certain email messages as they come in Forward email from a specific user to another mailbox Delete mail based on specified criteria Think of filters as rules

15. Chats Automatic history Built into gmail GoogleTalk is not necessary

16. Searching from: to: subject: OR - “ ( ) filename: in:anywhere in:inbox in:trash in:spam is:starred is:unread is:read after: before: yyyy/mm/dd is:chat deliveredto: label: has:attachment list: cc: bcc:

17. Your gmail address younda@gmail.com younda+alias@gmail.com younda+hike@gmail.com

18. Mail Clients Any POP3 client Any IMAP client Outlook

19. Multiple logins Where you’re logged in

20. Keyboard Shortcuts Shift ? – Show all shortcuts # - Delete e – Archive j, k – next, previous message

21. Vacation Nice control of auto replies Also auto-disables itself on specified end date

22. References http://inboxzero.com/video/ http://www.43folders.com/