1. The 2006 Delta Forum: Coming to Consensus on Knowledge Management in Aerospace 44th AIAA Aerospace Sciences Meeting and Exhibit Tuesday, January 10th William Andrew Woishnis billw@knovel.com billw@knovel.com Co-founder and Chairman Knovel Corporation www.knovel.com www.knovel.com

2. Some background Mechanical engineer Hewlett-Packard R&D Plastics information online Information that wasnt available Do it myself William Andrew Publishing Knovel

3. New Product Development Source: DARPA Rapid Design Exploration and Optimization Project 10080604020 Conceptual Design (creative, early phase) Detailed Design (engineering phase) ProductionOperations And Support Cost Reduction Opportunities Life Cycle Cost Determinations 70% 85%95%35% 22%

4. The knowledge game … To manage explicit knowledge –Documents, references, technical databases, business processes, training To enable the exchange of tacit knowledge –Dialogues tacit knowledge explicit knowledge

5. Tacit knowledge requires –access to engineering know-how of employees and external experts Explicit knowledge requires 1.access to open domain engineering knowledge 2.retrieval of your organizations IP & documents 3.retrieval of proprietary IP & documents The knowledge game …

6. Internal and External Content Integration

7. Be an integral part of the business design Be Pragmatic and effective, through practical exploitation of available tools Learn from best practices and innovation in making cost-effective use of external resources Be built in to business processes and ways of working Provide people with a set of tools through the web so that they can work together effectively as a global community. Knowledge management should:

8. Knowledge management is: A process, not a delivery A way of working, not an administrative task FUN, not burden

9. Knowledge Management in Aerospace

10. Engineering & Technology Management Group Questions on this Session? Folder Exchange: Where do we go from here?