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I I Eyal Shmueli, Director of Product Marketing Products & Solutions.

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Presentation on theme: "I I Eyal Shmueli, Director of Product Marketing Products & Solutions."— Presentation transcript:

1 I I Eyal Shmueli, Director of Product Marketing Products & Solutions

2 I I CallBack Server Call CB WEB CB SMS CB WEB CB Data CB Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone

3 I I Call Through Call for Action John requests callback (call, SMS, web, data) Call Through HyperGateway Receive the call And answer with a dial tone waiting for John to dial Connectivity HyperGateway Connect John with his wife Call ring Johns wife pick up the phone

4 I I  Not a native dialing  Complex use  Loosing the ability to dial from phone book  Mobile operators block the service CallBack, CallThrough – Disadvantages 4 Understanding These Limitation Hypermedia Introduce HyperMobile

5 I I Mobile Phone Application  Supports: Iphone, Symbian & Black Berry  Android (Road map)  Simplified user experience  Supports*:  Trigger by: Call, WEB, SMS  CallThrough  Normal Call  Improved management and cost control  Seamless integration with the mobile phone book & dialer.  Password protected HyperMobile * Depends on the mobile phone OS

6 I I Mobile Phone Application – Screen shoots

7 I I Click to Dial or SMS Full control on leg 1 & leg 2 Quick call & Quick SMS Computer Telephony Interface (CTI) 7 Ideal for office use as well as when you are away

8 I I HYPEROFFICE 8

9 I I HyperOffice family  Call Center  CRM  Messaging & IMR  Unified Communication  & more  HyperOffice family is based on strategic vendor partnerships like:  TVZ  snom  IBM GS  Derdack  Exictos

10 I I Mobile Unified Communication 10 HyperConnect inside SNR Call handover

11 I I  Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway  Now all business telecom needs can be provided on a single platform  Hypermedia gateway completes the snom ONE by offering a Unified Communication solution SNOM – snom ONE is now GSM enable 11

12 I I Mobile Unified Communication 12 HyperConnect inside Mobile extension Personal Virtual Assistant (PVA) CallBack/CallThrough

13 I I Mobile Unified Communication 13 HyperConnect inside Voice mail Check Voice mail notification Hypermassaging HyperMessaging inside

14 I I Solutions LCR & Business Continuity Mobile Unified Communication Two Factor Authentication Call back Long Distance International Roaming Call order 1800 numbers Military Mobile Marketing Notification Contact Centers M2M Mobile Banking 14

15 I I LCR & Business Continuity/DRP 15  Full control of call routing  Backup  Redundancy 15

16 I I Mobile unified Communication  SNR  Call Back  Call Through  Hand over  Mobility extension  Voice mail (desk phone, cell phone, email)  Voice mail alerts  Messaging (SMS & Emails)  Personal Virtual Assistant (PVA) 16 HyperConnect inside

17 I I Two Factor Authentication 17

18 I I Call Back 18 Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone Long Distance International Roaming Call order 1800 numbers

19 I I  Your Taxi will arrive….  You bill due….  Big sale 50% Notification 19

20 I I  Multi level campaigns:  Voice  SMS  Emails  Interactive Voice Response  Interactive Messaging Response  Queue Management  Out of the office agent  Multi-Tenancy Contact Center 20

21 I I  Monitoring  Call For action  Connect the SMS to a data base  None recurrent engineering (NRE) M2M 21

22 I I  Money Transfer  CRM/ERP integration  Balance check Mobile Banking 22  Accounts alerts  Security alerts  Customer service  Reminders

23 I I Mobile Banking 23

24 I I Eyal Shmueli, Director of Product Marketing Thank you

25 I I  Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway  Now all business telecom needs can be provided on a single platform  Hypermedia gateway completes the snom ONE by offering a Unified Communication solution SNOM – snom ONE is now GSM enable 25

26 I I Mobile Unified Communication 26 HyperConnect inside SNR Call handover

27 I I Mobile Unified Communication 27 HyperConnect inside Mobile extension Personal Virtual Assistant (PVA) CallBack/CallThrough

28 I I Mobile Unified Communication 28 HyperConnect inside Voice mail Check Voice mail notification Hypermassaging HyperMessaging inside

29 I I  SNR  Call Back  Call Through  Hand over  Mobility extension  Personal Virtual Assistant (PVA)  Voice mail (desk phone, cell phone, email)  Voice mail alerts  Messaging (SMS & emails)  Mobile DID Unified Communication 29


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