1. CAREER OPPORTUNTIES IN THE INDUSTRY
Section 1.2
CAREER OPPORTUNTIES IN THE INDUSTRY

2. Study Questions
After studying Section 1.2, you should be able to answer the following questions:

3. Study Questions
What type of establishments offer foodservice opportunities within the travel and tourism industry?

4. Study Questions
What type of establishments offer foodservice opportunities within the travel and tourism industry?
What are the two categories of career opportunities in the foods service industry?

5. Study Questions
What type of establishments offer foodservice opportunities within the travel and tourism industry?
What are the tow categories of career opportunities in the foods service industry?
What are the entry-level jobs in this field? What types of opportunities exist in the lodging and transportation areas?

6. Study Questions
What type of establishments offer foodservice opportunities within the travel and tourism industry?

7. TYPES OF ESTABLISHMENTS
RESTRAUNTS
FOOD SERVICE RATINGS
CATERING
RETAIL
STADIUMS
CONVENTION CENTERS
NATIONAL and STATE PARKS
THEME PARKS
SHOPPING
MONUMENTS,MUSEUMS, and Zoos
HEALTH SERVICES
SCHOOLS AND UNIVERSITIES
MILITARY
LODGING

8. RESTAURANTS prepare and serve meals to customers.
Corporate restaurant groups
Chains
Franchisee/franchisor
Independents/Entrepreneurs

9. Corporate Restaurant Groups
Companies with multiple concepts
Examples:
Brinker International restaurants
(Chili’s and Maggiano’s Little Italy

10. Chains Multiple units of the same concept Examples:

11. Franchisee/franchisor
A company that allows another to use its name, sell products, and receive services.
Examples:
McDonalds
Burger King

12. Independents/entrepreneurs:
Single restaurants, as well as individuals who take risks to open a concept or a restaurant, build it to success, and then move on to other projects.
Examples:

13. FOODSERVICE RATINGS
With so many restaurants how do you decide?

14. Food Service Ratings Zagat Survey Michelin Guide
Two organizations post ratings to give you information to help you decide where to dine
Zagat Survey
Michelin Guide

15. ZAGAT SURVEY http://www.zagat.com/
Consumer-based guide (survey)
Rates on four qualities:
Food
Décor
Service
Cost
Each area is rated on a 30-point scale
Input is from many people
Survey is available in book form and on the Internet
Been around for over 30 years

16. Michelin Guide http://www.michelinguide.com/us/guide.html
Rating system better known in Europe.
Criteria
Quality of product
Mastery of flavors
Cooking mastery
Personality of the cuisine
Value for the price
Consistency
Restaurant are related from one to three stars.
“very good
“ excellent”
“exceptional cuisine”

17. What are other resources that we can use to review restaurants and lodging facilities?

18. What are other resources that we can use to review restaurants and lodging facilities?
Internet
Travel and Tourism sites from the area.
Food Critics for newspapers, local magazines, and local magazines, and local television can have an effect on how potential customers view a restaurant.

19. Catering
Provides opportunities for creativity in menu selection and style of service.

20. Catering
Provides opportunities for creativity in menu selection and style of service.
Special events in private homes to large-scale events such as golf, weddings or corporate dinners.
Caterers can be found within hotels, independent catering companies and restaurants.
Restaurants can cater on-site or off-site.
Personal chefs may come to the house.

21. Catering
Provides opportunities for creativity in menu selection and style of service.
Examples:

22. Retail
Are found in businesses that offer home meal replacements and ready-made dishes.
Examples:
restaurants in department stores
take-out sections in grocery stores

23. Stadiums
Provide a lot of people with foodservice needs that must be addressed in a small period of time, usually up to four hours.
Service is provided by servers, walking vendors, cooks, and cashiers.
The also include corporate suites that offer superior serve and food.
Stadiums typically have contract feeders, a unique venue with managers who specialize in managing stadium events.

24. Convention Centers Are facilities designed to house large-scale
special events which include conventions, expositions, and trade shows.

25. Convention Centers Are facilities designed to house large-scale
special events which include conventions, expositions, and trade shows.

26. Convention Centers
Convention: is a gathering of people all of whom have something in common.
Expositions are large shows, open to the public, that highlight a particular type of product or service.
Trade Shows are restricted to those involved in the industry being featured.

27. National and State Parks
The land is run by the National Parks Service which is operated by the National Park Service, which is part of the U.S. Department of the Interior.
They offer a wide variety of attractions.
Most guest facilities are managed by private companies.

28. Theme Parks They provide a full array of entertainment.
High-quality food is a major part of the guests’ experiences.
You can get snow cones, cotton candy, and waffle fries as well as dine in restaurant that need reservations.

29. Shopping
Malls and outlet malls attract millions of tourists who choose shopping as a recreational activity.
Offer a variety of foodservice opportunities that include quick-service and casual-dining restaurants.
Some large chains in shopping malls have their own food service .
Discount chains offer a large variety of products at lower prices. (Fast food at the store)

30. Monuments, Museums, and Zoos
Monuments are typically structures built to memorialize something usually provide concessions.
Museums provide fine-dining restaurants, banquets, or casual concessions such kiosks and cafeterias.
Zoos concession, fine, and casual dinning, and catering.

31. Health Services
Found in hospitals, long-term care facilities, and assisted living.
Some states require that menus be approved by state officials to ensure that the specific nutritional needs of patients and clients are met.
Some of these places offer a cafeteria style restaurant or even have fast food in the place for visitors and employees.

32. Schools and Universities
Often use satellite/commissary feeding: one kitchen prepares food that is then shipped to other locations to be served.
Schools and Universities have different cycles than business and staff is reduced.
Universities work force tends to be from the students.
Schools are regulated by the Federal government.

33. Military
Food service opportunities are greater and civilians with the security clearance may work.
Cafeterias must focus on nutrition.

34. Corrections
Food is critical to maintain a positive and peaceful atmosphere in correctional facilities.
Well-prepared food at minimal cost is a challenge.
Both contract feeding and staff employed by the institutions, which often offer competitive wages at the management level.
Any potential employees must meet security requirements.

35. Lodging
Range of opportunities is a s widespread as the types of properties.
Many have fine-dining operations.
Properties have everything form coffee carts to buffets to full-service operations.
On-premises breakfasts to travelers.

36. Career Pathways

37. Study Question
What are the two categories of career opportunities in the foods service industry?

38. FOODSERVICE CAREERS

39. FOODSERVICE CAREERS
Front –of-the –house
Back-of-the-house

40. Front –of-the-House These are the employees serve quests directly.
Managers
Assistant managers
Banquet managers
Dining room managers
Room managers.
Maitre d’s,
Hosts/hostesses
Cashiers
Bar staff
Serving staff
Busers

41. Back-of –the -House Employees work outside the public spaces. Chefs
Line cooks
Pastry chefs, dishwashers, bookkeepers
Storeroom clerks
Purchasers
Dietitians
Menu planners.

42. ENTRY-LEVEL JOBS
Is one that requires little or no previous experience.
These jobs are an important point in any career.
Can lead to other positions with more responsibility.

43. Food Service Entry-Level Jobs
Host/hostess
Buser
Assistant Cook
Server
Expediter
Dishwasher

44. Careers in Travel and Tourism
Transportation
Focuses on all aspects and methods of traveling
These companies than also need to employ drivers, ticket agents, mechanics, engineers, managers, and other administrators.
Tourism
Focuses on the many ways in which people spend their time and money away from home
Careers include positions such as tour guides, convention planners, travel writers, amusement park employees, or park rangers.