1. 1 MANAGEMENT DEVELOPEMENT Leading The Way…. The Leader In You.

2. 2 Who Is A Leader? Why? Examples Of Leaders...

3. 3 Examples of Leaders Parents or Teachers Support Recognizes little victories Encourages Vision Challenges to reach Coworkers Challenges status quo Influencing people Religious Leader Specifies and communicates objectives Defines purpose Politicians or Historical Figures Stirs emotions Communicates beliefs People focus Seeks risks Vision Challenges status quo Radical thinking Inspire loyalty Athletes Leads by examples

4. 4 What is Leadership ? A leader articulates and embodies a vision and goals, and enables others to share and achieve them Leadership is a state of mind….leadership is about vision, spirit, and character; getting diverse individuals to work together as a team

5. 5 What Is Your Role At CES?

6. 6 A Manager….   Is tasked to ensure that assigned duties are carried out as required.   Ensures the daily business functions smoothly.   Normally makes short-term decisions that are geared towards basic operational needs.

7. 7 Leadership is a way of focusing and motivating a group to enable them to achieve their aims. It also involves being accountable and responsible for the group as a whole. A leader should: provide continuity and momentum Be flexible in allowing changes of direction Ideally, a leader should be a few steps ahead of their team, but not too far for the team to be able to understand and follow them.

8. 8 Appropriate leadership behavior is neither autocratic nor democratic, but can be somewhere in- between.

9. 9 Six Traits of Leaders Drive Desire to Lead Integrity Self- Confidence Intelligence Job-relevant Knowledge

10. 10 Six Traits of Leaders Drive Leaders exhibit a high effort level. They have a relatively high desire for achievement, have a lot of energy, show initiative, and they’re persistent in their activities Desire to Lead Leaders have a strong desire to influence and lead others, they demonstrate the willingness to take responsibility

11. 11 Six Traits of Leaders Integrity Leaders build trusting relationship between themselves and followers by being truthful and by showing consistency between word and deed Self- Confidence Followers look to leaders for an absence of self-doubt. Leaders, therefore, need to show self-confidence in order to convince followers of the rightness of goals and decisions

12. 12 Six Traits of Leaders Intelligence Leaders need to be intelligent enough to gather, synthesize, and interpret large amounts of information; and to be able create visions, solve problem, and make correct decisions Job- Relevant Knowledge Effective leaders have a high degree of knowledge about the company, industry, and technical matters. In-depth knowledge allows leaders to make well-informed decisions and to understand the implications of those decisions.

13. 13 Leader as Vision Creator Creating Vision Setting Goals Developing Action Plan Monitoring Action Plan Execution

14. 14 Leader as Vision Creator Setting Goals The purpose of setting goals is to convert managerial statements of team vision into specific performance targets — results and outcomes the team wants to achieve. Setting objectives and then measuring whether they are achieved or not help managers track a team's progress.

15. 15 Leader as Vision Creator Developing Action Plan Action plan are the means for accomplishing objectives Action plan must be concrete, measurable events that must occur Plan also establishes a priority for the tasks Since many tasks must be accomplished before another can begin, establishing priorities helps your team to determine the order in which the tasks must be accomplished and by what date.

16. 16 Leader as Vision Creator Monitoring Action Plan Execution The final step is to follow up, measure, and check to see if the team is doing what is required. This kind of leader involvement validates that the stated priorities are worthy of action. For the leader it demonstrates her commitment to see the matter through to a successful conclusion.

17. 17 Great Team Leader as Team Builder Clear GoalsClear Goals Clear measures of performanceClear measures of performance Clear job rolesClear job roles Team identity and spiritTeam identity and spirit Sense of fun and enjoymentSense of fun and enjoyment Open and honest communicationOpen and honest communication TaskTask PeoplePeople Effective Leaders develop and nurture……

18. 18 Leader as Team Builder Be loyal to your team member Be the voice of your team at the management table. Share the credit with your team for its achievements and ensure that those above you know about its successes. Don't publicly point a finger when something goes wrong.

19. 19 Leader as Team Builder Help your members to manage and learn from their challenges Find out what gets in the way of their doing their best. Delegate, but don't abdicate.

20. 20 Leader as Tasks Allocator Leaders get things done through people…….. Leaders Tasks People Result the value of allocating tasks or delegating Effective leaders, therefore, need to understand the value of allocating tasks or delegating and know how to do it

21. 21 Leader as Tasks Allocator What to delegate Recurring and routine tasks Tasks that would increase or develop an employee’s skills or knowledge Occasional duties or tasks Tasks I do that are in someone’s area of expertise or interest

22. 22 Steps to Delegate Effectively Clarify the Assignment Specify the Employee’s Range of Discretion Allow the Employee to Participate Inform Others that Delegation has Occurred Monitor Results

23. 23 Leader as People Developer Leadership is about developing leaders, not followers Leadership is about creating a legacy, one that will propel the organization to new levels of success even when the leader has moved on

24. 24 Leader as People Developer An Employee Development and Learning Plan is a formal contract between a leader and an employee that identifies specific development activities that link the employee's interests and skills to organizational needs. Employee Development and Learning Plan

25. 25 Leader as People Developer Employee Development and Learning Plan Employees benefit because they can : reflect on and communicate their own interests, skills, and achievements to their managers volunteer for participation in satisfying assignments, special projects, and learning activities relate personal goals to the bigger picture of the organization's long-term business plan seek feedback about specific development needs and interests

26. 26 Leader as People Developer Employee Development and Learning Plan Managers benefit because they can: share the responsibility for developmental planning with employees rather than assuming full responsibility get a clearer picture of employees' interests and goals and relate those interests to new tasks and assignments energize and retain employees by providing new challenges in their current roles as well as preparing them for other roles

27. 27 Leader as Motivation Stimulator Leaders establish the vision for the future and set the strategy for getting there; they motivate and inspire others to go in the right direction Motivation = the willingness to exert high level of effort to reach organizational goals

28. 28 Leader as Motivation Stimulator Inspire by Example Create and communicate a clear vision of the goals

29. 29 Leader as Motivation Stimulator Inspire by Example Be clear and enthusiastic about your own life purpose and goals. The most inspiring leaders are themselves inspired and excited about the purpose of their lives or their missions. Sharing your excitement is often a catalyst for others to join in the pursuit of that mission or to find their own, equally inspiring purposes.

30. 30 Leader as Motivation Stimulator Inspire by Example Share stories from your own experience. People who capture the hearts of others and leave them feeling uplifted often do so by sharing stories about their own struggles, mistakes, and life lessons. Be willing to share the human, fallible side of your life experience rather than trying to maintain the image of a perfect leader who never has doubts or struggles.

31. 31 Leader as Motivation Stimulator Create and communicate a clear vision of the goals Ensure that you are clear about the goals that have been assigned to your team by management above you. Communicate these goals to your people and listen carefully to their feedback. Have the team develop plans for achieving these goals. Ensure that everyone has an opportunity to participate and contribute to the plan, which will encourage buy-in by all members.

32. 32 Leader as Motivation Stimulator Create and communicate a clear vision of the goals Help others to bring out the best in themselves. Identify the unique talents and abilities of your employees and ensure that they understand how they can contribute to the overall plan and vision. Keep the vision front and center. When things seem to be going off track and people are losing their focus, remind the team of what they are working toward.

33. 33 What do managers do? Tend to manage activities such as money, time, paperwork, materials, equipment, etc. Managers focus more on Planning Organizing Controlling Coordinating Directing Budgeting Strategy Decision making Problem solving What do leaders do? Tend towards influencing people Leaders focus more on: Vision Inspiration Persuasion Motivation Relationships Team work listening Managers v. Leaders

34. 34 Have subordinates Authoritarian, transactional style Work focus Are tasked with overseeing that assigned duties are carried out as required. Ensure the daily business functions smoothly. Make short-term decisions that are geared towards basic operational needs. Seek comfort Main aim is to maximize the output of the organization through administrative implementation Think incrementally, Know how each layer of the system works Must be obeyed. May only have obtained his position of authority through time and loyalty given to the company Managers:

35. 35 Have followers Charismatic, transformational style People focus Seek risk Define purpose Unleash the unique contribution of each member of their team Question assumption Make decisions based on fact Think radically Let vision, strategies, goals, and values be the guide-post for action and behavior rather than attempting to control others. Highlight the successes within a team Know their team and develop mutual confidence within it His vision unites people behind him Uses passion and stirs emotions Leaders:

36. 36 The single biggest problem in communications is the illusion that it has taken place.” George Bernard Shaw

37. 37 “Every Day we go to work we should be looking for opportunities to improve the outcome such that tomorrow is a better day. The day that you think that it is as good as it gets, that is retirement day.”

38. 38 Leader Traits   Some studies have identified these traits: o o Drive o o Motivation o o Integrity o o Self-confidence o o Intelligence o o Knowledge   An AT&T study found these characteristics in managers who advanced: o o Oral communication skills o o Human relations skills o o Need or motive for advancement o o Resistance to stress o o Tolerance of uncertainty o o Energy o o Creativity