2Learning Objectives After completing this chapter, you’ll be able to: Describe the difference between a manager and a leader.Name the qualities needed to be a leader.continued
3Learning Objectives After completing this chapter, you’ll be able to: Identify the three styles of leadership.Illustrate the advantages of working in teams.
4Why It’s ImportantManagers need to recognize leadership qualities and leadership styles that motivate employees to be creative and productive.
5Key Words leadership initiative human relations integrity autocratic leadershipdemocratic leadershipcontinued
6Key Wordsfree-rein leadershipdelegatingself-managed teams
7Leadership QualitiesIn management, leadership means providing direction and vision for a company.
8Leadership QualitiesBeing a manager is not the same thing as being a leader.Managing is a job. Leading is a skill.Leaders have vision.
9Leadership QualitiesIt’s possible to be a good manager but not a good leader.Sometimes a good leader isn’t even the person in charge.
10How would you respond to each statement? Figure8.1WHAT DO YOU KNOW ABOUT LEADERSHIP?Respond to these statements about leaders as “true” or “false.” They show some of the perceptions people sometimes have about leadership.How would you respond to each statement?Rate your score:All three statements are false.
11MotivationMotivation means having initiative, or the desire to take action and get things done.In business, initiative is the main quality of an entrepreneur.
12MotivationGood leaders often motivate by inspiring others with their energy, enthusiasm, and “charisma,” or charm.
13MotivationMotivation means having a goal, whether it’s to create the best video game or to make the best skateboard ever.
14Confidence To lead others you need to inspire their confidence. The best way to do this is by having self-confidence.
15Confidence A confident leader is a decisive leader. People have more confidence in a leader who is willing to make mistakes and learn from them.
16CommunicationA leader must be good at human relations, or the ability to communicate with people.
17CommunicationTo motivate others, you need to be able to explain what your goals are to them.Many leaders use gestures, draw pictures, or tell stories to communicate their ideas.
18CommunicationTo communicate with people, a leader also needs to be a good listener.By listening to people you can understand them better and get them more involved.
19IntegrityIntegrity means holding to principles like honesty, loyalty, and fairness.Integrity is the most highly valued quality in a leader.
20IntegrityA leader who tries to cover up mistakes or blame them on employees is not going to inspire loyalty or confidence.
21Developing Leadership Skills You can learn leadership skills in a number of ways:There are many books, videos, and courses on leadership.continued
22Developing Leadership Skills Work with someone who has leadership ability and study what he or she does.Join a club, a team, a drama group, or a community organization to develop communication skills.continued
23Developing Leadership Skills Take the initiative at school, at work, or in club activities.
25What is the difference between being a manager and being a leader? Fast ReviewWhat is the difference between being a manager and being a leader?Why is integrity an important trait for a leader?
26Making an Ethical Decision Is it appropriate for your superior to ask you to write a book without being at least a co-author?Is it appropriate for you to write a book without informing readers about who wrote it?continued
27Making an Ethical Decision What if the book became an international bestseller—would that change your answers? If so, why?
28Styles of Leadership There are three basic styles of leadership: AutocraticDemocraticFree rein
29Autocratic Leadership Autocratic means “self-ruling.”Autocratic leadership is when you like to run everything yourself and answer to no one.
30Autocratic Leadership Autocratic leaders assume people don’t like to work, that they avoid responsibility, and that they have to be watched all the time.
31Autocratic Leadership Autocratic leaders usually control their workers through fear and intimidation.The biggest problem with autocratic leaders is that people don’t like to work for them.
32Autocratic Leadership An autocratic leader is useful in situations where it’s important to obey orders without question.An autocratic style rarely works in a business setting.
33Democratic Leadership Democratic leadership means that managers and employees work together to make decisions.
34Democratic Leadership A democratic leader assumes that people are not lazy and want to work.By showing your workers you have confidence in them, they are more likely to have confidence in you.
35Free-Rein LeadershipFree-rein leadership requires the leader to set goals for managers and employees and then leave them alone to get the job done.
36Free-Rein LeadershipAnother name for this type of leadership style is hands-off leadership.
37Free-Rein LeadershipGiving managers and employees the power to run things and make decisions is called delegating.
38Free-Rein Leadership The reasons for a leader to delegate are: You don’t have the time to run everything yourself.You can focus on more important work.continued
39Free-Rein Leadership It gets your employees more involved. It gives your employees a chance to develop their own potential.
40Free-Rein LeadershipYou shouldn’t delegate if you’re doing it because you’re lazy, don’t have confidence, or don’t want the responsibility.That is not leadership.
41Free-Rein LeadershipWho you choose to delegate power to is a test of your leadership skill.
42Evaluate yourself on your communication skills. Do these apply to you? Figure8.2HOW GOOD ARE YOUR COMMUNICATION SKILLS?Evaluate yourself on your communication skills.Do these apply to you?
43In what situations is an autocratic style of leadership useful? Fast ReviewIn what situations is an autocratic style of leadership useful?Give reasons for a manager to delegate authority.
44Self-Managed TeamsMany companies have been putting workers on self-managed teams, or work groups that supervise themselves.
45Self-Managed TeamsBy letting teams manage themselves, companies are able to get rid of many managing jobs and replace them with a team leader.
46Self-Managed TeamsIn a self-managed team, the leader is a team player rather than a boss.The leader doesn’t have to answer to upper management.
47Self-Managed TeamsThe team usually works on a single project, like designing a video game.The team is more goal-oriented than task-oriented.
48The Organization of Self-Managed Teams Self-managed teams are organized in two ways:Each team member has a special skill, orthe team selects one team leader.
49The Organization of Self-Managed Teams As team leader, you make decisions with the team. This makes everyone feel important so everyone contributes more.
50The Organization of Self-Managed Teams The advantages of self-managed teams are:They’re more goal-oriented than task-oriented.They’re faster and more efficient.continued
51The Organization of Self-Managed Teams Team members have a chance to learn each other’s jobs and obtain new skills.It simplifies the decision-making process.continued
52The Organization of Self-Managed Teams Team members learn to participate and cooperate with each other.Self-managed teams learn to solve their own problems.
53What effect are self-managed teams having on management? Fast ReviewWhat effect are self-managed teams having on management?What are some advantages of self-managed teams?
54Business Building Blocks Making a Group SucceedBuilding a workable team isn’t always an easy task, because everyone is different.continued
55Business Building Blocks Tips for TeamworkMake the team’s goals your top priority.Continue to communicate with team members outside of meetings.continued
56Business Building Blocks Tips for TeamworkRespect the other members of your team.Try to inspire the others to get involved.
57What do you think the role of corporate trainer entails? What leadership quality do you want to learn?continued
58Executives attending workshops on leadership are investing time in what resource? continued