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Service Charging Platform. Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Charges 0 Limitations 0 Credit Reservation.

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Presentation on theme: "Service Charging Platform. Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Charges 0 Limitations 0 Credit Reservation."— Presentation transcript:

1 Service Charging Platform

2 Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Charges 0 Limitations 0 Credit Reservation and Refund 0 Rated Service Charge 0 Balance Adjustment 0 Payments 0 Credit Limit Management 0 Balance Expiry Management 0 Services 0 Create as many services and their offerings 0 Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party Modules

3 Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Charges 0 Limitations 0 Credit Reservation and Refund 0 Rated Service Charge 0 Balance Adjustment 0 Payments 0 Credit Limit Management 0 Balance Expiry Management Modules

4 Converged Billing 0 Services 0 Create as many services and their offerings

5 Converged Billing 0 Payment Processing 0 Voucher Redemption 0 Support for multiple voucher systems 0 Subscriber wise failed recharge attempt count 0 Plan Selection based on PIN 0 Maximum Balance Check 0 Service Credit Redemption 0 Interface with Franchisee Self-Care portal 0 Interfaces with SMS and IVR gateways

6 Converged Billing 0 Open API for integration of payment kiosks 0 Offline Payment 0 PoS Integration 0 CSR portal integration 0 Online Payment 0 Payment gateway integration

7 Converged Billing 0 Paypal / Money Booker other such gateways support 0 Extensible online payment gateway integration 0 Automatic payment triggers in real-time 0 Interface with service management systems for automatic resumption of services

8 Converged Billing 0 Billing Cycles 0 Flexible management of billing cycles 0 Daily Cycle 0 Weekly Cycle (Any of the seven days) 0 Monthly Cycle (Any of the 31 days) 0 Quarterly Cycle 0 Yearly Cycle 0 Others 0 Support for perpetual services

9 Converged Billing 0 Subscription Model 0 Support for base subscription of each using party for each service 0 Bundled services with Plan level subscription charges 0 Support for Service add-ons 0 Extra features 0 Higher QoS 0 Support for Resource add-ons 0 Extra Resources 0 Support for Counter add-ons 0 Extra Duration 0 Extra Usage 0 Extra Events

10 Converged Billing 0 Subscription Charges 0 Automatic billing cycle processing 0 Base service subscriptions 0 Subscribed Add-Ons 0 Service Add-Ons 0 Value Added Services 0 Resource Add-Ons 0 Counter Add-Ons

11 Converged Billing 0 Line Rents 0 Amortized charges (charges that stop after amount has been debited) 0 Counter instances refresh on charging system 0 Prorated charges for mid-cycle subscriptions and changes 0 Activation charges 0 Non-default charges for individual subscribers 0 Approval workflows for non-default charge authorization 0 Rule based deduction based on Subscriber’s life cycle 0 Charging Priority 0 Charging Retries 0 Late Payment Charges 0 Cancellation Charges

12 Converged Billing 0 Rated Service Charges Provides an interface to the Charging Applications to inform values of charging details for each CDR and get a matching Sub-Invoice ID to store with the CDR 0 Interface with Charging and Rating engine for real-time rated service charges 0 Detailed Sub-Invoicing for each CDR 0 Service Management events upon balance depletion

13 Converged Billing 0 Invoicing and Financials 0 Separation of pre-paid and postpaid subscribers 0 Automatic Invoice generation 0 Sending of invoice as per customer preference 0 Email 0 Printing 0 Flexible skin based interface for invoice formatting 0 Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice 0 Detailed reporting for aging and dunning etc. 0 Detailed interface for export to external accounting and financial systems

14 Converged Billing 0 Miscellaneous Adjustments 0 Interface in CSR portal to post adjustments 0 Support for work flow definition for approval process 0 Detailed classification of all adjustments into charge heads 0 Service Management interfaces for blocking / resuming services

15 Converged Billing 0 Non-Usage Charges 0 Detailed definition of non-usage charges 0 Flexible deduction frequency (Daily, Weekly, Monthly, other variations) 0 Consolidated reporting on invoices

16 Converged Billing 0 Subscriber State Management 0 Rule based life cycle for Subscribers 0 Voluntary blocked subscribers

17 Converged Billing 0 Unsubscribed users and pay as you go plans 0 Unsubscribed user authentication 0 PIN based signup 0 Partner Subscriber Manager 0 Subscription based plans (hour pass, day pass, week pass and so on)

18 Converged Billing 0 Promotions 0 Campaign Management 0 Support for most complex rule definition using work flow languages for passing on bonuses to matching customers 0 Promo-code management 0 Published and individual promo-code support 0 Integration with Customer self-serve portal 0 Multiple possible bonuses and benefits 0 Extra cash bonus

19 Converged Billing 0 Extra counter bonus 0 Extra duration 0 Extra usage 0 Extra events 0 Higher sub-totals 0 Extra Item Bonus (To be manually shipped) 0 Lower or zero subscription charges for a defined period 0 Cross service bonuses 0 Detailed tracking of issues bonuses 0 Cost of sales analysis for issued bonuses 0 Detailed tracking of each issued bonus to applicable campaign

20 Converged Billing 0 Virtual Operators Management 0 Manage Virtual Operators 0 Account Balance Management for Virtual Operators 0 Invoicing and Payments 0 Self-Serve Portal 0 Product Management 0 Rate Management 0 Subscriber Management 0 Subscription Management 0 Reporting 0 Multiple Currencies

21 Converged Billing 0 Taxation 0 Payment based taxes 0 Unlimited payment taxes supported 0 Tax exemptions record for individual subscribers 0 Usage based taxes 0 Tax deduction on subscription charges 0 Tax deduction on rated service charges 0 Charge head based flexible taxation policy 0 Allowing tax exemption on some services 0 Interface for Charging and other engines to pull taxation rates

22 Converged Billing 0 Multiple Service Billing Enables a service provider to offer multiple services to its customers

23 Converged Billing 0 Charge Head Management Flexible definition of Charge Heads which then apply to different revenue heads and integrate with external GL systems 0 Charge Head Group Management 0 Charge Head Management 0 Administration GUI

24 Converged Billing 0 Administration GUI

25 Converged Billing 0 Multiple Services 0 Create as many services and their offerings Business Use Cases

26 Converged Billing 0 Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party Business Use Cases

27 Converged Billing 0 Account Balance Management 0 Subscription Charges 0 Balance Transfer 0 Credit Reservation and Refund 0 Rated Service Charge 0 Balance Adjustment 0 Payments 0 Credit Limit Management 0 Automatic Payment processing triggers Business Use Cases

28 Converged Billing 0 Payment Processing 0 Voucher Redemption 0 Support for multiple voucher systems 0 Service Credit Redemption 0 Interface with Franchisee Self-Care portal 0 Interfaces with SMS and IVR gateways 0 Open API for integration of payment kiosks 0 Offline Payment 0 PoS Integration 0 CSR portal integration

29 Converged Billing 0 Online Payment 0 Payment gateway integration 0 Paypal / Money Booker other such gateways support 0 Extensible online payment gateway integration 0 Automatic payment triggers in real-time 0 Interface with service management systems for automatic resumption of services

30 Converged Billing 0 Billing Cycles 0 Flexible management of billing cycles 0 Support for perpetual services

31 Converged Billing 0 Subscription Model 0 Support for base subscription of each using party for each service 0 Bundled services with Plan level subscription charges 0 Support for Service add-ons 0 Extra features 0 Higher QoS 0 Support for Resource add-ons 0 Extra Resources 0 Support for Counter add-ons 0 Extra Duration 0 Extra Usage 0 Extra Events

32 Converged Billing 0 Subscription Charges 0 Automatic billing cycle processing 0 Base service subscriptions 0 Subscribed Add-Ons 0 Service Add-Ons 0 Value Added Services 0 Resource Add-Ons 0 Counter Add-Ons 0 Line Rents 0 Amortized charges (charges that stop after amount has been debited)

33 Converged Billing 0 Interface with service management elements to block services if needed 0 Counter instances refresh on charging system. 0 Prorated charges for mid-cycle subscriptions and changes 0 Activation charges 0 Non-default charges for individual subscribers 0 Approval workflows for non-default charge authorization 0 Rule based deduction based on Subscriber's life cycle

34 Converged Billing 0 Rated Service Charges 0 Interface with Charging and Rating engine for real-time rated service charges 0 Detailed Sub-Invoicing for each CDR 0 Service Management events upon balance depletion

35 Converged Billing 0 Invoicing and Financials 0 Separation of pre-paid and postpaid subscribers 0 Automatic Invoice generation 0 Sending of invoice as per customer preference 0 Email 0 Printing 0 Flexible skin based interface for invoice formatting 0 Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice 0 Detailed reporting for aging and dunning etc. 0 Detailed interface for export to external accounting and financial systems

36 Converged Billing 0 Miscellaneous Adjustments 0 Interface in CSR portal to post adjustments 0 Support for work flow definition for approval process 0 Detailed classification of all adjustments into charge heads 0 Service Management interfaces for blocking / resuming services

37 Converged Billing 0 Non-Usage Charges 0 Detailed definition of non-usage charges 0 Flexible deduction frequency (Daily, Weekly, Monthly, other variations) 0 Consolidated reporting on invoices

38 Converged Billing 0 Subscriber Life Cycle Management 0 Rule based life cycle for Subscribers 0 Voluntary blocked subscribers and subscriptions 0 Interface to service management systems for suspension / resumption of services

39 Converged Billing 0 Unsubscribed users and pay as you go plans 0 Unsubscribed user authentication 0 PIN based signup 0 Partner Subscriber Manager 0 Subscription based plans (hour pass, day pass, week pass and so on) 0 Duration caps 0 Usage caps 0 Event caps 0 Bandwidth and other service profile settings

40 Converged Billing 0 Promotions 0 Campaign Management 0 Support for most complex rule definition using work flow languages for passing on bonuses to matching customers 0 Promo-code management 0 Published and individual promo-code support 0 Integration with Customer self-serve portal 0 Multiple possible bonuses and benefits 0 Extra cash bonus 0 Extra counter bonus 0 Extra duration 0 Extra usage 0 Extra events 0 Higher sub-totals

41 Converged Billing 0 Lower or zero subscription charges for a defined period 0 Cross service bonuses 0 Detailed tracking of issues bonuses 0 Cost of sales analysis for issued bonuses 0 Detailed tracking of each issued bonus to applicable campaign

42 Converged Billing 0 Virtual Operators Management 0 Manage Virtual Operators 0 Account Balance Management for Virtual Operators 0 Invoicing and Payments 0 Self-Serve Portal 0 Product Management 0 Rate Management 0 Subscriber Management 0 Subscription Management 0 Reporting

43 Converged Billing 0 Multiple Currencies 0 Manage customer balances, subscription charges, rated service charges in multiple currencies.

44 Converged Billing 0 Taxation 0 Payment based taxes 0 Unlimited payment taxes supported 0 Tax exemptions record for individual subscribers 0 Usage based taxes 0 Tax deduction on subscription charges 0 Tax deduction on rated service charges 0 Charge head based flexible taxation policy 0 Allowing tax exemption on some services 0 Interface for Charging and other engines to pull taxation rates

45 Converged Billing 0 Operational Support 0 Monitoring 0 Bulk Operations 0 Flexible Transactional API 0 Work Flows 0 Reporting 0 Text files based activity feeds


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