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Service Charging Platform Overview. Charging and Rating Engine AdvOSS Charging & Rating Engine enables a service provider to track usage of its services.

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Presentation on theme: "Service Charging Platform Overview. Charging and Rating Engine AdvOSS Charging & Rating Engine enables a service provider to track usage of its services."— Presentation transcript:

1 Service Charging Platform Overview

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4 Charging and Rating Engine AdvOSS Charging & Rating Engine enables a service provider to track usage of its services by its customers. It includes a quota manager that consumes usage of services against different counters defined as part of subscriptions.

5 Charging and Rating Engine

6 Rating 0 Time varying rates for duration, usage and events 0 Progressive rates for duration, usage and events 0 Hooks for arbitrary rating schemes 0 Rating Classes 0 Hooks for arbitrary rules definition for rating classes

7 Charging 0 Counter Charging 0 Counters for specific destinations 0 Counters for specific time slots 0 Fair-usage thresholds for counters 0 Higher frequency sub-units like daily or weekly limits within a monthly counter 0 Friend n Family and other user specific counters 0 Work flows for arbitrary business logic to allow setting such counters 0 Interface with subscriber self-serve Charging and Rating Engine

8 Charging 0 Monetary Charging 0 Connection Charges 0 Duration based charging 0 Usage based charging 0 Event based charging 0 Multiple rounding schemes for used units 0 Re-Rating application Charging and Rating Engine

9 Prefix Matching for counters or rating 0 Longest Prefix matching 0 Exact Prefix matching 0 Substring matching 0 Start string matching 0 Others definable through hooks Charging and Rating Engine

10 Authorization Application 0 Counter Matching 0 Rate Matching 0 Balance verification 0 Return of total allowed units of Duration, Usage or Events to enforcement point Charging and Rating Engine

11 Unit Reservation or Online Charging (OCS) Application 0 Multiple Charging Basis 0 Duration 0 Usage 0 Events 0 Multiple simultaneous charging for single session based on Duration and Usage Charging and Rating Engine

12 Unit Reservation or Online Charging (OCS) Application 0 Reservation of Counter Units or monetary credit 0 Use of single customer balance for multiple concurrent sessions without credit risk 0 Change of tariff and change of counter support 0 Support for Radius or Diameter server 0 Service Denial based on time of day through rating engine Charging and Rating Engine

13 Interim Accounting Application 0 Real-Time charging of session on every interim on multiple basis 0 Duration 0 Usage 0 Functioning with or without unit reservation 0 Detailed sub-records for each session for counter and rating changes Charging and Rating Engine

14 0 Stop Accounting Application 0 Refund of unused counter and credit units 0 Revenue Assurance 0 Reconciliation with secondary CDR sources 0 Credit Control 0 Real-Time interface to account balance management 0 Real-Time interface to taxation 0 Comprehensive alerting Charging and Rating Engine

15 Voucher Management System AdvOSS VOMS (Voucher Management System) enables a Service Provider to use pins as payment vouchers and to create a credit Ecosystem.

16 Business Use Cases 0 Bundled Quotas Bundled Quotas allow a Service Provider to offer some usage of a Service included in the Subscription Charges which are deducted periodically

17 Business Use Cases

18 Fair-Usage Policies Fair-Usage Policies allow a Service Provider to define limits of usage that a Customer can make after which the Fair-Usage policies start applying. Typical options for Fair-Usage policies are to throttle bandwidth, deny service or start charging

19 Progressive Rates Progressive Rates are used in charging to offer such rates that are progressively changing relative to some criteria. Different such criteria are supported.

20 Bill Shock Prevention

21 Free Minutes

22 Free Volume

23 Friends & Family 0 Allows customers to enter their own personal numbers and calls to those numbers are not charged within allotted quota

24 Night and Weekend Quotas 0 Allows service providers to define time based quotas which is only consumed when services are used within defined time limits

25 Sub-Interval Restrictions Sub-Units are a way to define usage limits at a frequency higher than the total subscription cycle

26 IVR Captive Portal

27 Media Announcements

28 Time Based Quotas

29 Duration based charging

30 Usage based charging

31 Event based charging

32 Authorization

33 AdvOSS Converged Billing AdvOSS Converged Billing enables a service provider to process subscription charges for all types of services that it offers.

34 AdvOSS Converged Billing is service agnostic and allows CSPs to monetize new revenue streams for any type of service offering and business model, through one unified platform. It fully supports both prepaid and postpaid business models. It empowers CSPs to improve time to market of new products and services, while lowering the total cost of ownership. AdvOSS Converged Billing

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36 Business Use Cases Converged Billing Multiple Services 0 Create as many services and their offerings Corporate Billing and Enterprise Accounts 0 Multiple using parties under a single paying party

37 Payment Processing 0 Voucher Redemption 0 Support for multiple voucher systems 0 Service Credit Redemption 0 Interface with Franchisee Self-Care portal 0 Interfaces with SMS and IVR gateways 0 Open API for integration of payment kiosks 0 Offline Payment 0 PoS Integration 0 CSR portal integration Business Use Cases Converged Billing

38 Payment Processing 0 Online Payment 0 Payment gateway integration 0 Paypal / Money Booker other such gateways support 0 Extensible online payment gateway integration 0 Automatic payment triggers in real-time 0 Interface with service management systems for automatic resumption of services Business Use Cases Converged Billing

39 Billing Cycles 0 Flexible management of billing cycles 0 Support for perpetual services Business Use Cases Converged Billing

40 Subscription Model 0 Support for base subscription of each using party for each service 0 Bundled services with Plan level subscription charges 0 Support for Service add-ons 0 Extra features 0 Higher QoS Business Use Cases Converged Billing

41 Subscription Model 0 Support for Resource add-ons 0 Extra Resources 0 Support for Counter add-ons 0 Extra Duration 0 Extra Usage 0 Extra Events Business Use Cases Converged Billing

42 Subscription Charges 0 Automatic billing cycle processing 0 Base service subscriptions 0 Subscribed Add-Ons 0 Service Add-Ons 0 Value Added Services 0 Resource Add-Ons 0 Counter Add-Ons 0 Line Rents 0 Amortized charges (charges that stop after amount has been debited) Business Use Cases Converged Billing

43 Subscription Charges 0 Interface with service management elements to block services if needed 0 Counter instances refresh on charging system. 0 Prorated charges for mid-cycle subscriptions and changes 0 Activation charges 0 Non-default charges for individual subscribers 0 Approval workflows for non-default charge authorization 0 Rule based deduction based on Subscriber's life cycle Business Use Cases Converged Billing

44 Rated Service Charges 0 Interface with Charging and Rating engine for real- time rated service charges 0 Detailed Sub-Invoicing for each CDR 0 Service Management events upon balance depletion Business Use Cases Converged Billing

45 Invoicing and Financials 0 Separation of pre-paid and postpaid subscribers 0 Automatic Invoice generation 0 Sending of invoice as per customer preference 0 0 Printing 0 Flexible skin based interface for invoice formatting 0 Flexible rules to club CDRs into sub-invoices to show as a single line item in main invoice 0 Detailed reporting for aging and dunning etc. 0 Detailed interface for export to external accounting and financial systems Business Use Cases Converged Billing

46 Miscellaneous Adjustments 0 Interface in CSR portal to post adjustments 0 Support for work flow definition for approval process 0 Detailed classification of all adjustments into charge heads 0 Service Management interfaces for blocking / resuming services Business Use Cases Converged Billing

47 Non-Usage Charges 0 Detailed definition of non-usage charges 0 Flexible deduction frequency (Daily, Weekly, Monthly, other variations) 0 Consolidated reporting on invoices Business Use Cases Converged Billing

48 Subscriber Life Cycle Management 0 Rule based life cycle for Subscribers 0 Voluntary blocked subscribers and subscriptions 0 Interface to service management systems for suspension / resumption of services Business Use Cases Converged Billing

49 Unsubscribed users and pay as you go plans 0 Unsubscribed user authentication 0 PIN based signup 0 Partner Subscriber Manager 0 Subscription based plans (hour pass, day pass, week pass and so on) 0 Duration caps 0 Usage caps 0 Event caps 0 Bandwidth and other service profile settings Business Use Cases Converged Billing

50 Promotions 0 Campaign Management 0 Support for most complex rule definition using work flow languages for passing on bonuses to matching customers 0 Promo-code management 0 Published and individual promo-code support 0 Integration with Customer self-serve portal Business Use Cases Converged Billing

51 Promotions 0 Multiple possible bonuses and benefits 0 Extra cash bonus 0 Extra counter bonus 0 Extra duration 0 Extra usage 0 Extra events 0 Higher sub-totals 0 Lower or zero subscription charges for a defined period 0 Cross service bonuses 0 Detailed tracking of issues bonuses 0 Cost of sales analysis for issued bonuses 0 Detailed tracking of each issued bonus to applicable campaign Business Use Cases Converged Billing

52 Virtual Operators Management 0 Manage Virtual Operators 0 Account Balance Management for Virtual Operators 0 Invoicing and Payments 0 Self-Serve Portal 0 Product Management 0 Rate Management 0 Subscriber Management 0 Subscription Management 0 Reporting Business Use Cases Converged Billing

53 Multiple Currencies 0 Manage customer balances, subscription charges, rated service charges in multiple currencies. Business Use Cases Converged Billing

54 Taxation 0 Payment based taxes 0 Unlimited payment taxes supported 0 Tax exemptions record for individual subscribers 0 Usage based taxes 0 Tax deduction on subscription charges 0 Tax deduction on rated service charges Business Use Cases Converged Billing

55 Taxation 0 Charge head based flexible taxation policy 0 Allowing tax exemption on some services 0 Interface for Charging and other engines to pull taxation rates Business Use Cases Converged Billing

56 Operational Support 0 Monitoring 0 Bulk Operations 0 Flexible Transactional API 0 Work Flows 0 Reporting 0 Text files based activity feeds Business Use Cases Converged Billing

57 Voucher Management System AdvOSS VOMS (Voucher Management System) enables a Service Provider to use pins as payment vouchers and to create a credit Ecosystem.

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59 Business Use Cases Voucher Management System 0 Generate new PINs 0 Transfer encrypted PINs to live server 0 Generate secure files with plain text PINs for printing 0 Allocate PINs to Franchisees 0 Sell PINs to Franchisees 0 Activate individual PINs 0 Redeem PINs 0 Purge PINs 0 Mark as Lost/Stolen 0 Abuse protection

60 Franchisee Management System AdvOSS Franchisee Management System enables a service provider to appoint a network of franchisees for sales and payment processing. It also allows sales and tracking of payment vouchers to them.

61 Management of a Credit EcoSystem Franchisee Management System

62 Business Use Cases Franchisee Management System Manage Franchisees 0 Contact Info 0 Credit Limits 0 Discount Percentages 0 Portal Access

63 Franchisee Self-Serve 0 Redeem Service Credit into Subscriber Account 0 Transfer Service Credit to other Franchisees 0 Create New Subscribers 0 Sell Inventory to Subscribers Business Use Cases Franchisee Management System

64 Interconnect Billing AdvOSS Interconnect Billing manages all relations of a service provider with its vendors or suppliers

65 Business Use Cases Interconnect Billing Vendor Management 0 Contract Management 0 Contact Management

66 0 Trunk Group and Connectivity management 0 Rate Sheets Management 0 Charging and Rating 0 Re-Rating 0 Invoicing, Payments and Netting 0 Reconciliation 0 Dispute Management and Adjustments 0 Self Serve Portal for Vendors 0 Support for Multiple Currencies Business Use Cases Interconnect Billing

67 Provisioning Engine AdvOSS Provisioning System executes all changes on the network elements required for order fulfillment or service management purposes.

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69 Business Use Cases Provisioning Engine Multiple Communication Protocols 0 HTTP REST API (JSON/XML) 0 Socket (JSON/XML) 0 Web Service (SOAP/XML)

70 0 Client Authentication 0 Input Request validation 0 Admission Control (North-bound) 0 Invoking external Work Flow Processor 0 XProc 0 Groovy Pipelines 0 SCCXML 0 BPEL Business Use Cases Provisioning Engine

71 Workflow Orchestrator 0 WS-BPEL 2.0 – Apache Orchestrator Director Engine 0 XProc – through XML Calabash Engine 0 Groovy Pipelines – Proprietary Java based engine 0 SCCXML – AdvOSS Service Delivery Engine 0 Any third party work flow processor 0 An in-depth understanding of the topic can be found from AdvOSS knowledge base article “Provisioning Engine – Workflow Processors” from here

72 0 Calling south-bound work APIs 0 Request/Response Logging with complete and detailed audit trail. Comprehensive search and reporting on the underlying audit trail. Business Use Cases Provisioning Engine

73 0 Bulk Operations 0 Execution Schemes: 0 Immediate Execution 0 Manual Execution 0 Scheduled Execution Business Use Cases Provisioning Engine

74 0 Bulk Operations 0 Multiple data sources for Provisioning Batch (Bulk Operation) data submission. 0 XML 0 CSV 0 Excel Sheets 0 SQL Query 0 An API URI has be to specified for which batch is being submitted for execution. Business Use Cases Provisioning Engine

75 0 Distributed Transaction Management 0 Replays and Rollbacks 0 Request Replays 0 Work Replays 0 Individual Work 0 Per Network Element 0 Rate Limiting (South-Bound) 0 Network Element Registration and Discovery 0 Periodic queue polling 0 Scheduled Operations Business Use Cases Provisioning Engine

76 Searching and BI 0 Provisioning Engine logs each activity (API call) going through it and hence provide Search and BI over detailed attributes list helping track and audit the network traffic. Business Use Cases Provisioning Engine

77 Searching and BI 0 Following Attributes are available for Search and BI: 0 Administrator 0 Client IP Address 0 Timestamps (Received/Executed) 0 Network Element 0 Specific API URI 0 ReturnCode/ReturnString/Status 0 XPath queries over actual Request & Response Data. Business Use Cases Provisioning Engine

78 Periodic Queue Polling 0 Allows polling of event queues in different ways to accept messages asynchronously sent to the provisioning/workflow engine. More information on this can be found from AdvOSS knowledge base article “Provisioning Engine- Built-in Clients” from here

79 Inventory Management 0 Flexible management of CSP's Physical Inventory such as CPEs and Logical Inventory like DIDs etc. 0 Logical Inventory 0 DID Numbers 0 Physical Inventory 0 CPEs 0 Network Inventory 0 IP Addresses 0 BRAS Ports

80 Enterprise Service Bus 0 Highly flexible customization, integration and functionality extension mechanism 0 Based on an asynchronous event driven model 0 Handlers for all received messages can be configured by the operators using any of the provided workflow languages.

81 AAA Server AdvOSS AAA Server is a Carrier Grade high performance & scalable Server that provides AAA over both Radius and Diameter Protocols.

82 AAA Server 0 It can be used by any telecom or other service provider to get a real-time interface to backend billing and OSS system 0 Only Basic Features Are Available in the Service Charging Platform. 0 Advanced Features Are Available in the Service Management Platform

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84 Business Use Cases AAA Server Authentication 0 Web based authentication 0 PIN based authentication 0 Automatic Authentication 0 PIN less authentication 0 PublicID based authentication 0 PrivateID based authentication

85 Business Use Cases AAA Server Authentication 0 Device Authentication 0 Authentication for Nomadic & Mobile users 0 Identity theft & account sharing prevention 0 Lawful intercept 0 CPE sharing in corporate and multi-tenant environments 0 Unsubscribed user authentication for wifi hotspots

86 Service Profile (through HSS) 0 Applicable bandwidth 0 Applicable QoS 0 Applicable personalization settings Business Use Cases AAA Server

87 Authorization 0 Initial Authorization 0 Concurrency Authorization 0 Destination Authorization 0 Rating Engine 0 Parental Control 0 Phishing / Malware website server 0 Legally blocked destination server 0 Origin Authorization 0 Access Method Authorization 0 Access Number Authorization Business Use Cases AAA Server

88 Authorization 0 Allowed time and usage authorization (through charging engine) 0 QoS authorization 0 Time of Day authorization 0 Session Management 0 Authorization of subscription 0 QOS & QOE authorization 0 Time of Day restrictions 0 Access Method control & charging 0 Authorization of multiple services 0 Re-Authorization 0 Monetary and Quota Re-Authorization through Charging Engine Business Use Cases AAA Server

89 Accounting 0 Start Accounting 0 Monitoring interfaces 0 Interim Accounting 0 Real-Time charging through Charging Engine 0 Stop Accounting 0 CDR Writing 0 Refund of reserved counter and credit units 0 Sub-Invoice ID for CDR 0 Adjustment for Interim Accounting Business Use Cases AAA Server

90 Accounting 0 Change of Authorization 0 Hot-lining 0 Change of service profile 0 Revenue Assurance Alerts 0 Service & Bandwidth control 0 Fair usage policies 0 Alerting 0 Redirections to self-care 0 Revenue Assurance 0 QOS monitoring 0 OTT Applications Business Use Cases AAA Server

91 AdvOSS AAA Applications are easily extensible through scripting Business Use Cases AAA Server

92 AdvOSS Solution Deployment Active/Passive DR configuration

93 0 DR site is not use and only in Replication mode from Main site to DR site. 0 In case Main site is down all clients are pointed to the DR site

94 AdvOSS Solution Deployment Active/Active DR configuration

95 0 In case of Active/Active DR configuration there is Load sharing of traffic among two or more sites. 0 Each site on its own is able to take the full load 0 When one of the Site is down, other site continues to service the subscribers same as before or with some degraded performance according to the Policy of the Operator and Hardware Resources installed.

96 AdvOSS Solutions High Availability

97 AdvOSS Solutions Scalability 0 AdvOSS uses the following technologies and architectures to achieve Scalability 0 Dispatcher/Server Model 0 Layers of Dispatching 0 Replication Dispatcher/Server Model

98 Contact Us Website:http://AdvOSS.comhttp://AdvOSS.com Head Office:10691 Shellbridge Way, Suite 120 Richmond, BC V6X 2W8, Canada Tel: +1 (604)


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