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All Rights Reserved © Alcatel-Lucent 2009 1 | Presentation Title | Month 2009 Office Mobility Solutions Office Solutions Group Philippe JEAN February 4th,

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Presentation on theme: "All Rights Reserved © Alcatel-Lucent 2009 1 | Presentation Title | Month 2009 Office Mobility Solutions Office Solutions Group Philippe JEAN February 4th,"— Presentation transcript:

1 All Rights Reserved © Alcatel-Lucent 2009 1 | Presentation Title | Month 2009 Office Mobility Solutions Office Solutions Group Philippe JEAN February 4th, 2009

2 All Rights Reserved © Alcatel-Lucent 2009 2 | Presentation Title | Month 2009 Three Actionable Strategies to Solve Business Imperatives Simplify communications with Unbound Networks Drive business performance with Connected Knowledge Strengthen relationships with Superior Customer Experience Data Networks IP Telephony Management Solutions Mobility Unified Communications Process Integration Contact Center Security

3 All Rights Reserved © Alcatel-Lucent 2009 3 | Presentation Title | Month 2009 Agenda 1.Mobility Market Trend 2.Office Mobility Solutions 3.Customer case study 4.Take away

4 All Rights Reserved © Alcatel-Lucent 2009 4 | Presentation Title | Month 2009 Office Solution Group Mobility Market Trends 1

5 All Rights Reserved © Alcatel-Lucent 2009 5 | Presentation Title | Month 2009  Change of work behavior  Increasing mobile workforce  Proliferation of mobile technology  Carriers and Mobile vendors focus on the enterprise space What’s happening in the SMB market?

6 All Rights Reserved © Alcatel-Lucent 2009 6 | Presentation Title | Month 2009 Why is the Enterprise segment important?  “Business mobility” is 25% of carriers’ revenues and grows 3X the rate of their consumer business  “Business solutions” ARPU is 80% higher than consumer ARPU, with much lower churn  “Business device” ASP is 100 percent higher than average device ASP  Corporate customers impact growth of high value consumer market E65 E50 E61i E61 E90 Source: Nokia

7 All Rights Reserved © Alcatel-Lucent 2009 7 | Presentation Title | Month 2009  Cost  Control  Complexity Source: Divitas … Mobilty market demand paradigm: why not faster Growth?...

8 All Rights Reserved © Alcatel-Lucent 2009 8 | Presentation Title | Month 2009 Office Mobility Solution @ a glance 2

9 All Rights Reserved © Alcatel-Lucent 2009 9 | Presentation Title | Month 2009 1. One number 2. Short numbering and dial by name 3. Push Messaging ( image ) 4. Call log 5. In conversation services 6. One Number Dual Mode “Voice in the center, e-mail emerging, other functions secondary” Gartner Customer priorities …

10 All Rights Reserved © Alcatel-Lucent 2009 10 | Presentation Title | Month 2009 User preferences business communication services business communication services DirectoriesMessaging Media HandlingCall log  One single mail box  Email, Voice unified messaging  Notification, Push  Receive, listen, send, forward, erase  Call back, click back  Calendar ONE NUMBER  Activation/deactivation  Caller identification, call back, …  Attendant supervision, Hunting group  Twinset, Personal Assistant, Forwards  Common directory, short number  Dial by name from any directory (PBX, LDAP, PIM)  Create, Add, Modify  Directory synchronization  Mail Box customization  Password handling  Services activation/deactivation  Making/receiving calls  Transfer/Hold/Conf  Media escalation  History: incoming, outgoing, missed  Presence / Call back  Contact creation FEATURE RICH Mapping the Mobile services : “A 360° SOLUTION”

11 All Rights Reserved © Alcatel-Lucent 2009 11 | Presentation Title | Month 2009 One Number for any phone One Number for smartphone Windows Mobile and Symbian Web-based solutions Basic voice solution Any cellular No client One Number solution with Alcatel-Lucent Cellular Client Voice client Integrated ergonomics Mobile Virtual Desktop Nomadic telephony voice mail, email, calendar, contact, tasks My teamwork on Windows Mobile  Audio conferencing  document sharing  Push Mobile  Real-time email, calendar, contacts With PC PIMphony Complete telephony environment  Virtual Desktop  Web-based client e-mail, contact, calendar, tasks, shared documents Alcatel-Lucent Office 2009 mobility solutions

12 All Rights Reserved © Alcatel-Lucent 2009 12 | Presentation Title | Month 2009 One Number service  Cellular phone as an extension of the OmniPCX Office  One professional number for all calls  Activation/deactivation of business mode  twinset with the fixed extension, both sets ring  Call supervision and routing …… Customer benefits  Always reachable while keeping privacy  Any kind of cellular phone (no client deployment)  Low cost solution  Cost control with traffic optimization/management How many of you have a unique phone number?

13 All Rights Reserved © Alcatel-Lucent 2009 13 | Presentation Title | Month 2009 A voice mobility solution  Simple to deploy for Partners.. One-stop shopping  Simple to operate for the user Integrated ergonomics With one cellular client supported on multiple devices  Alcatel-Lucent cellular extension for Windows Mobile 6 phones and Nokia e-Series One step further for voice …

14 All Rights Reserved © Alcatel-Lucent 2009 14 | Presentation Title | Month 2009 A Push Mobile solution:  Simple to deploy for Partner One-stop shopping Extended Communication Server-based  Simple to operate for users Integrated ergonomics leveraging native mobile clients Simple & secured (https connectivity) Traffic optimization and data session management For Smartphone Windows Mobile 5 & 6 and Symbian 9.x Real time “Push Mobile” solution

15 All Rights Reserved © Alcatel-Lucent 2009 15 | Presentation Title | Month 2009 Customer case study 3

16 All Rights Reserved © Alcatel-Lucent 2009 16 | Presentation Title | Month 2009 Customer case: One Number & Push Mobile Internet ISDN Extended Communication Server OmniPCX Office email Calendar Contacts Tasks Business mode Call supervision Forwarding Mailbox access Twinset Mobile “a complete mobility solution for Smart Phone”

17 All Rights Reserved © Alcatel-Lucent 2009 17 | Presentation Title | Month 2009 ISDN Mobile Internet Web-based voice & data solutions for mobility and collaboration  Simple https connection through Internet  Nomadic mode activation  Click to call  Call log  Real-time email, voice mail notification  Shared contacts, calendar, tasks, documents access Customer Benefits:  Complete voice and data mobility & collaboration solution  Device and service providers independent Virtual Desktop & Mobile Virtual Desktop

18 All Rights Reserved © Alcatel-Lucent 2009 18 | Presentation Title | Month 2009 ISDN Mobile Complete business telephony environment  Directory access and click to call, call log, in communication features, call supervision, etc…  Easy customisation  Simple & secured https connection through Internet  Complements “One number “ voice solutions at home, in the hotel, … Customer Benefits:  Rich “One Number” voice solution  Good solution for remote worker Internet AIRPORT HOME HOTEL PIMphony soft phone on PC

19 All Rights Reserved © Alcatel-Lucent 2009 19 | Presentation Title | Month 2009 Key Take away … 4

20 All Rights Reserved © Alcatel-Lucent 2009 20 | Presentation Title | Month 2009 Savings Communication costs One number Savings Structure costs Savings Travel costs Savings Efficiency / Time saving Push mobile Collaboration & conferencing Remote working How to save money with Office mobility solutions?

21 All Rights Reserved © Alcatel-Lucent 2009 21 | Presentation Title | Month 2009 While bringing end-user benefits:  User Control  Cost control  Simplicity:  Looking forward toward WEB 2.00, presence,.. Comprehensive set of solutions  Professional  Adaptive  Rich … Ranging from one number simple solution to full « ubiquity » solution Key take away...

22 All Rights Reserved © Alcatel-Lucent 2009 22 | Presentation Title | Month 2009 www.alcatel-lucent.com


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