We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you!
Presentation is loading. Please wait.
Published byTommy Irish
Modified over 7 years ago
PC Client Training Customer Name © 2010 CYPRESS COMMUNICATIONS, INC. 1
Agenda Introduction to PC Client PC Client Outlook Toolbar Personal Agent Routes Demonstration Questions © 2010 CYPRESS COMMUNICATIONS, INC. 2
Multimedia PC Client Introduction The Multimedia PC Client is a stand alone program that allows you to: Click-to-call using your PC Instant Message other employees Search the Global Address Book Track Incoming and Outgoing calls Add employees as Friends and track their presence (status) Share files Have group chat rooms Make calls using your computer and a headset away from the office Access Routes & Personal Agent © 2010 CYPRESS COMMUNICATIONS, INC. 3
Multimedia PC Client Outlook Integration PC Client comes with a Outlook Toolbar that integrates seamlessly with your email and contacts acting like a remote control to PC Client. The toolbar allows you to do the following: Change your Presence (status) Call a phone number by entering it into the session box or pasting it from an email or web page Click-to-call a contact who emailed you Click-to-call straight from your outlook contacts Instant Message internal employees who are contacts in Outlook and Friends in PC Client © 2010 CYPRESS COMMUNICATIONS, INC. 4
Using the PC Client to manage IP Phone When in the office, the PC Client is linked to your IP Phone allowing you to: –Establish connection to your IP Phone –Place calls to anyone –The PC controls the collaboration and video components, including: File sharing Video conferencing © 2010 CYPRESS COMMUNICATIONS, INC. 5 +
Using PC Client as Your Primary Phone In Standalone Mode, call control can take place from your PC. –Typically used when traveling, have the ability to make and receive calls, send instant messages, (show “presence” as if you were in the office). –PC microphone/speaker or USB headset used to communicate. © 2010 CYPRESS COMMUNICATIONS, INC. 6
Using the Personal Agent Web Portal The Personal Agent is a feature-rich, online user interface for the IP telephony solution. –Through the Personal Agent, you have access to: Routes: Define how to screen and route incoming calls Preferences: Manage your account and personal information Directory: Create, view, and manage personal and global address books Call Logs: View and make calls from your inbox and outbox Click to Call: Call any phone number from any phone Help: Access to online help –This browser-based format allows you to manage your preferences from any location with no software download. © 2010 CYPRESS COMMUNICATIONS, INC. 7
Accessing Personal Agent Web Portal © 2010 CYPRESS COMMUNICATIONS, INC. 8 OR from any browser go to: http://C4communicate.net Enter Username and Password, Click Login http://C4communicate.net Username: email@example.com Password: [Phone Extension]99
Demonstration © 2010 CYPRESS COMMUNICATIONS, INC. 9
Questions? 10 © 2010 CYPRESS COMMUNICATIONS, INC.
UNIVERGE® SV8100 Desktop Suites
Unified Communications (UC) Quick Reference Guide USING YOUR UC CLIENT This guide is designed to provide you with a quick overview of the Unified Communications.
© Aastra – 2010 Aastra XML 4 SIP Contest Applications Short presentation of every application.
My System Profile and Password Reset Instructions PART 1 For every Core-CT User ID follow these steps to use the Automated Password Reset feature: 1.Log.
Sorurall Virtual Learning World Developed under the framework of “SORURALL” EU funded project Project Coordinator: Research Academic Computer Technology.
Vodacom Microsoft Hosted Lync
Creating Value Through Innovation The Changing Face of Business Communications Simon Gwatkin VP Strategic Marketing Mitel July 16, 2008.
What is the Internet? Internet: The Internet, in simplest terms, is the large group of millions of computers around the world that are all connected to.
Steven Lau Academic Solutions Specialist Microsoft.
We are partners in learning.. Note: Office 365 works best in Internet Explorer V 9 or above. Some features do not work in PWCS’s Chrome Browser or in.
Browser and Basics Tutorial 1. Learn about Web browser software and Web pages The Web is a collection of files that reside on computers, called.
Microsoft ® Lync ™ 2010 Review IM/Presence Basics.
Setting up in Outlook Express. Select “Tools” from the toolbar menu.
College Collaboration System User Office Desktop USC Mail Server College Mail Server User Home Desktop Net USC College.
Outlook Web Access (OWA) is a web mail service of Microsoft Exchange; allow users to connect remotely via a Web browser OWA is used to access ,
Remote Assistance Using this program you can allow someone to work on your computer, chat with you and view your screen with your permission The other.
Starter for 10 Unit 7: Using Messenger Transform IT SFT07_messenger.
» Explain the way that electronic mail ( ) works » Configure an client » Identify message components » Create and send messages.
© 2012 Microsoft Corporation. All rights reserved. Schedule a Lync meeting You can schedule a Lync Meeting by using the Outlook add-in for Lync, if you.
HOW TO PULL YOUR VOICE MAILS INTO YOUR CLIENT Primary advantage: You will have a permanent.wav file on your PC and you choose when to delete it.
© 2021 SlidePlayer.com Inc. All rights reserved.