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© 2009 Avaya Inc. All rights reserved. Page 1 AT&T Mobile Extension with Avaya one-X Mobile
© 2009 Avaya Inc. All rights reserved. Deliver an intelligent, secure global networking platform for on-demand application performance. Applications Deploying apps efficiently — anywhere, anytime, to any device Application Infrastructure Creating a platform for applications — reducing complexity and costs Intelligence Optimizing availability, utilization and performance The Network Global Platform Delivering consistent services across fixed and mobile devices AT&T Business Solutions Strategy 2
© 2009 Avaya Inc. All rights reserved. Fixed-Mobile Convergence from AT&T Connecting people to their workplace, wired or wireless, wherever they are. Improving productivity and creating cost savings of voice communications. 3
© 2009 Avaya Inc. All rights reserved. Enterprise and End-user Needs
© 2009 Avaya Inc. All rights reserved. Cost Control Use enterprise assets for call routing Optimize mobility expenditures Operational savings through a collapsed infrastructure Coverage Ensure full campus coverage National/global reach of business tools Capabilities Enhance user productivity and reachability Extend policy enforcement and management tools to mobile Integrated usage based reporting Increasingly mobile workforce Fixed-Mobile Convergence Enterprise Needs Companies must do more with less in a down economy 5
© 2009 Avaya Inc. All rights reserved. Mobile workers access corporate data and applications as enabled by IT managers. Productivity Reliable access to corporate data and applications virtually anywhere, anytime Business tools available on mobile Reachability Single number reach regardless of device or location being used Call management/policy controls Usability Basic set of consistent features available on all devices User-friendly interface Fixed-Mobile Convergence End User Needs 6
© 2009 Avaya Inc. All rights reserved. AT&T’s Mobile Extension
© 2009 Avaya Inc. All rights reserved. What is AT&T Mobile Extension with Avaya One-x Mobile? 8 A premises-based element of Fixed Mobile Convergence from AT&T that extends Avaya features to mobile devices with One-x Mobile UC. Integrates Avaya IP- PBX with iPhone, BlackBerry ® smartphones and Windows Mobile ® 500 Mobile Extension minutes bundled with device International calls routed through IP-PBX Wireless Device becomes extension on IP-PBX Connecting People to their Workplace Cost Savings Productivity Enhancement
© 2009 Avaya Inc. All rights reserved. 9 Wireless devices act as a PBX end point FMC SW for IP-PBX / Handset Client WirelineWireless Wireless Plan Value-Add Feature Compatible Handset Wireless AT&T Mobile Extension AME Components AT&T Mobile Extension with Avaya Key Elements For Wireless Integration With IP-PBX Client loaded on wireless device Software resident within Avaya Communication Manager enables wireless access to specific features 500 minutes per user designated for Mobile Extension calls AT&T-certified wireless devices IP-PBX, if required Software upgrades, if required
© 2009 Avaya Inc. All rights reserved. Discounted Mobile Call Flows Scenarios
© 2009 Avaya Inc. All rights reserved. Page 11 Scenario 1 – Incoming Call To AT&T Mobile Extension User from Behind the IP-PBX Definition Mobile handset is receiving a call that originates from behind the customer's IP- PBX and the dialed number is the user’s IP-PBX Desktop number/extension. Avaya Communication Manager GSM/UMTS 1 AT&T Mobile Extension user answers the call on his mobile phone. 3 Avaya CM simultaneously rings both devices, her desktop phone and her mobile phone. 2 AME minutes depleted Caller dials the IP-PBX desktop number/ extension from behind the IP-PBX. Enterprise Network Page 11
© 2009 Avaya Inc. All rights reserved. Page 12 To the dialed party, this call appears to originate from the Avaya Communication Manager number, not the handset number. Scenario 2 – Outgoing Call from an AT&T Mobile Extension User to Any PSTN Number Definition Mobile handset is originating a call and the dialed number is to any number in the world. PSTN Dialed party receives IP-PBX number on her Caller ID. 1 2 3 Enterprise Network GSM/UMTS AT&T Mobile Extension user dials any number in the world. AME Minutes depleted Page 12 Avaya Communication Manager
© 2009 Avaya Inc. All rights reserved. Page 13 Avaya Communication Manager simultaneously rings both devices, her desktop phone and her mobile phone. Scenario 3 – Outgoing Call from an AT&T Mobile Extension User to IP-PBX Desktop Definition Mobile handset is originating a call and the dialed number is the IP- PBX desktop number/extension. Dialed party answers the call on her desktop phone. 2 3 GSM/UMTS AME minutes depleted 1 AT&T Mobile Extension user dials an IP-PBX desktop/extension number. Enterprise Network Page 13 Avaya Communication Manager
© 2009 Avaya Inc. All rights reserved. Page 14 GSM/UMTS AT&T Mobile Extension user answers the call on his mobile phone. 3 2 AME minutes depleted Scenario 4 – Call Between Two AT&T Mobile Extension Users Definition Mobile handset is originating a call and the dialed number is another user’s IP-PBX Desktop number. The dialed party answers on their mobile handset. AME minutes depleted 1 AT&T Mobile Extension user dials the IP-PBX desktop number/ extension. Enterprise Network Page 14 Avaya Communication Manager simultaneously rings both devices, his desktop phone and his mobile phone. Avaya Communication Manager
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