2. Ramu V. Sunkara Vice President Real-Time Collaboration Products ▲ Sales, ▼ Costs: Enable Real-Time Collaboration (RTC) Within Your Products

3. Topics  Introduction & Use cases  What is Oracle Real-Time Collaboration?  What value does it add to your product?  How to integrate & bundle?  Oracle RTC Vision & Summary

4. Oracle Collaboration Suite  Integrated collaborative solution  Right architecture – For datacenter – For developing business solution – For minimizing risk  Leads to business advantage  Leverages the Oracle infrastructure – Any platform support – Any deployment configuration Oracle Collaboration Suite All Applications In One System

5. Oracle Collaboration Suite Calendar E-mail Voicemail Files Search Microsoft Outlook Fax Voice Wireless Web Real-Time Collaboration (RTC) Windows & Office SecureReliableStandards Based

6. Sources: Market Overview: Web Conferencing. Giga Research. July 15, 2003 Instant Messaging and Presence Market Trends. Radicati Group. July, 2003 Real Time Collaboration Market. Collaborative Strategies. August, 2003 $2.53B $3.26B $4.33B $5.91B $7.41Billion RTC (Real-Time Collaboration) Market Size

7. Sales & RTC  Leverage the Ubiquitous IP Networks to reach your customers, partners, Employees  Web Conferencing for – Sales – Marketing Seminars – Training  Presence – Reach the right person in real-time  Chat – Text and Voice chat

8. Help “My Application” doesn’t work! Please tell me the nature of your problem Support & RTC We have a live one! Customer Support BOT Support Professional Oracle RTC Server Invite/ACK IM Media Channel Referral Media Channel Let’s talk about your problem

9. Presence ( Person & Group), IM, VoIP Chat RTC Integration Examples Scheduling & Live Conferences REAL-TIME COLLABORATION SYSTEM ENTERPRISE COMPUTING S/W + H/W Access to Archives (Chat Transcripts, Conferences) Application Presence, Alerts, Workflows

10. RTC (Real-Time Collaboration) Platform Wireless ENTERPRISE Real-Time Collaboration System Web Sites PDA Applications Business Applications Desktop Applications Wireless VoIP Phones Desktop Consoles Web Consoles PDA Consoles

11. System Services ApplicationApplication IntegrationServicesIntegrationServices RTC Server Instance Communication Services (Encryption, Firewall traversal, QoS, RTP) Communication Services (Encryption, Firewall traversal, QoS, RTP) Oracle Application Server & Database ConferencingConferencing RTC Consoles Presence, IM & Chat ServersPresence, Servers Web Conf. Servers Servers Sales & Marketing PlaybackPlayback Enterprise Applications Service & Support HR & Training FinancialsFinancials Order Management Interaction Center Supply Chain Portals & Web Sites Desktop Applications Voice & VideoServers VideoServers VoIPVoIPPresencePresence IM/ Chat Real-Time Collaboration Platform MS Office, Outlook

12. Enterprise Applications Web Portals Mobile Devices Desktops VOIP Integration 3 rd Party Billing, Compliance PluginsPlugins COM ObjectsCOM Objects Java SDKsJava SDKs Messenger AddinsMessenger Addins Materialized Views Materialized Views RMI RMI SOAPSOAP ServletsServlets JavaScript JavaScriptModules SOAPSOAP XMPPXMPP SDKsSDKs SOAPSOAP RTC Integration Services SIPSIP RTPRTP RTC Integration Services

13. Global IT and LoB Needs SalesSupport Training MarketingWeb Store PortalHR Help Desk Single Shared Web Conferencing System Line of Business Unlimited number of logical sites Easily tailored to meet individual LoB needs Available in context of existing LoB systems Global IT Single system Easy deployment Easy management Low costs Happy users

14. RTC Integration Features  Web Services (SOAP, XML, Servlets)  SDKs (Windows and Java) & Plug-Ins  Open Protocol Support (XMPP, SIP, RTP)  Schema-Level Access for Data Warehousing and Mining

15. Why Consume RTC Integration Services?  Real-Time Collaboration within your applications – Web Conferencing within your app context – IM within your app context  Enable Workflows & Business Apps. with Real-Time Presence – People – Groups – Applications  Expose Archives in Applications – Web Conferencing archives – IM, Chat and VoIP Archives

16. RTC S/W Pricing & Packaging  Packaging – Oracle OCS RTC S/W Appliance  INTEL, LINUX Solution – Oracle OCS Edition  Pricing – $45/ Named User (current pricing) – Embedded System License (TBD)

17. OCS 9.0.4.* Releases – Web Conferencing – Web Services for meetings, archives – Recording and Playback of Archives OCS 9.0.5.* Releases – Presence – Instant Messaging – Multi-user Chat – Web Conferencing ++ – Windows Plug-ins – Web Services for Presence, IM FY04FY05 RTC Roadmap

18. 3 rd Generation Enterprise PAPER S/W AUTOMATION REAL-TIME

19. Summary  ▲ sales, ▼ Costs, ▲ Customer Satisfaction – Leverage the IP Networks using Oracle RTC – Web Conferencing, IM, Presence in your products – Web Services, Windows Plug-ins using Standards – Enterprise Real-Time Collaboration from Oracle  Competitive Pricing & Convenient Packaging

20. Next Steps  Visit our Roundtable to learn more : Wednesday at 10am  Not already a partner? Join at http://partner.oracle.com http://partner.oracle.com  Join the Application Server Product Focus to get tools, training and resources to help  More Information: http://www.oracle.com/ip/deploy/cs/imeeting

21. Leverage the IP Networks in Real-Time Integrate with Oracle RTC Offering Ramu.sunkara@oracle.com 650-506-4034

22. A Q &

24. Integration/ Bundling Real-Time Collaboration Server RTC Integration Services Your Application RTPSIPXMPP Web Services