1. 1 Introducing Documentum 6 David Mennie Senior Product Marketing Manager, Interactive Content EMC Corporation October 10, 2007

2. 2 What is your most important asset? How do you manage it? Information

3. 3 CustomersPartnersEmployees Access Where Are Your Important Assets? I deleted graphic

4. 4 research specs models Your Next Innovation Your Next Opportunity presentations proposals orders Is Your Information an Asset or a Liability? Your Next Lawsuit email memos contracts

5. 5 How do you work with your information? app office productivity suites product development project management search app invoice processing claims management business process automation scanning and imaging app email archiving reports management SAP data eDiscovery app creative tools for rich media marketing automation web publishing video management

6. 6 Introducing Documentum 6 Infrastructure app Information Building An Information Infrastructure

7. 7 1st Generation Silos—Small vendors providing point solutions to solve discrete business problems Evolution of Enterprise Content Management (ECM) Problem solving Document management Web content management Digital asset management Workflow/BPM 2nd Generation Suites—Vendors providing comprehensive ECM functionality Leverage investment Enterprise repository Common capabilities Different User Experiences Fragmented architecture 3rd Generation Infrastructure—EMC Documentum provides ECM as part of the information infrastructure Unlock information Unified repository Enterprise Grade, Distributed Modular, Configurable Usable

8. 8 Infrastructure EMC Information Infrastructure Lower costs Increase utilization, reduce management effort Reduce risks Protect information against loss, secure against unauthorized access Exploit value Harvest information’s value to benefit the business in new ways app Information Introducing 3 rd Generation ECM – Documentum 6 EMC Documentum & 3 rd -Party Productivity Eliminate barriers to content and processes Improve customer experience Provide access and context for better service

9. 9 EMC Information Infrastructure Infrastructure app Information store SAN: Symmetrix, CLARiiON, Connectrix NAS: Celerra CAS: Centera IP: Symmetrix, CLARiiON, Celerra, Centera protect array replication: SRDF, MirrorView, etc. backup to disk: NetWorker data de-duplication: Avamar continuous data protection: Kashya (RecoverPoint) security: RSA, Authentica, Network Intelligence optimize virtualization: VMware, Rainfinity, Invista information mgmt: xtender family, Documentum resource mgmt: ControlCenter, Smarts, nLayers leverage enterprise content mgmt and archive: Documentum information acquisition: Captiva, Acartus BPM, collaboration: ProActivity, eRoom enterprise search: AskOnce

10. 10 store SAN: Symmetrix, CLARiiON, Connectrix NAS: Celerra CAS: EMC Centera protect Array replication: SRDF, MirrorView, etc. Backup-to-disk: Legato Data de-duplication: Avamar Continuous data protection: Kashya Security: RSA, Authentica, Network Intelligence optimize Virtualization: VMware, Rainfinity, Invista Information management: Legato, Documentum, EMC Infoscape Resource management: ControlCenter, Smarts, nLayers leverage Enterprise Content Management: Documentum Information acquisition: Captiva, Acartus BPM, collaboration: ProActivity, eRoom Enterprise search: AskOnce  Storing more intelligently  Making protection effective and affordable  Securing critical assets  Next generation backup  Virtualizing information infrastructure  Automating data center operations  Unified Content Management & Archiving store SAN NAS CAS IP protect Array replication Backup-to-disk Data de-duplication Continuous data protection Security optimize Virtualization Information management Resource management leverage Enterprise Content Management Information acquisition BPM, collaboration Enterprise search Accelerating Business Value for Applications

11. 11 store SAN: Symmetrix, CLARiiON, Connectrix NAS: Celerra CAS: EMC Centera protect Array replication: SRDF, MirrorView, etc. Backup-to-disk: Legato Data de-duplication: Avamar Continuous data protection: Kashya Security: RSA, Authentica, Network Intelligence optimize Virtualization: VMware, Rainfinity, Invista Information management: Legato, Documentum, EMC Infoscape Resource management: ControlCenter, Smarts, nLayers leverage Enterprise Content Management: Documentum Information acquisition: Captiva, Acartus BPM, collaboration: ProActivity, eRoom Enterprise search: AskOnce  Storing more intelligently  Making protection effective and affordable  Securing critical assets  Next generation backup  Virtualizing information infrastructure  Automating data center operations  Unified Content Management & Archiving store SAN NAS CAS IP protect Array replication Backup-to-disk Data de-duplication Continuous data protection Security optimize Virtualization Information management Resource management leverage Enterprise Content Management Information acquisition BPM, collaboration Enterprise search 3/031/041/051/061/07 EMC’s Content Management investments: Documentum – content management Ask Once – federated search Acartus – reports management Captiva – imaging Authentica – information rights management ProActivity – business process management X-Hive – XML management

12. 12 CONTENT APPLICATIONS Knowledge Worker TransactionalInteractive Archival Documentum 6 Personal and Team Productivity Customer Experience and Service Preservation of Content Cost of Processing Transactions COMPLIANCE UNIFIED CONTENT MANAGEMENT

13. 13 BearingPoint: Knowledge Worker BearingPoint Profile Consulting and professional services: consulting applications services, technology solutions and managed services $3.5B in revenues Challenges Project teams were unable to leverage standard methodologies Corporate compliance around retaining contracts and records Internal teams needed to share knowledge & track activities Metrics of Success Reduction in paper reliance Ability to find client project data much more quickly Less exposure to compliance infractions: -Sarbanes-Oxley, Legal & Foreign Corruption Act Team rooms -Retention policies adhered to for information Sharing of best practices across disciplines and project teams Library Services Collaborate Services Workflow/ Lifecycles Rights Mgmt Image Mgmt Records Mgmt Global Teams discover | collaborate | leverage | secure

14. 14 Cincinnati Financial: Transactional Content Cincinnati Financial Profile One of the nation’s top 25 largest property and casualty insurers, actively marketing insurance in 32 states. Revenue (2005): over $4.7 billion Challenges Manual paper-based claims, manually entered financial and claim coding Took 18 to 30 days from notification of loss Metrics of Success Claims reps access electronic claim files - instantaneously updated (film and audio files) - 750 field claims reps, - 250 other users - Regularly accessed by 2,000 employees Takes one day to enter claim into system Immediate access for decision makers. Faster processing of large claims files. Electronic information saves $5 million/year. Company weathered the 2004/05 hurricanes Input Scanners and faxes Application output Paper and e-forms Process Deliver Data and documents Business applications Portal

15. 15 © Copyright 2007 EMC Corporation. All rights reserved. Brown Forman: Interactive Content Management BF Profile Leading American Spirits & Wines Co. $2.5B in revenues 37 Global Brands Jack Daniel’s Whiskey, Finlandia Vodkas, Bolla Wines, Stella Gin… More than 6000 people, worldwide— marketing, sales, legal, AR/AP, external partners, and more— use their ECM applications Metrics of Success More comprehensive view of brand assets Large savings on non-creative agency fees Great adoption rates: -2500 employee users -500 agency users -450 partner users Reduced cycle time from idea generation to marketplace execution Media Repository Creative Process Multi- Channel Publishing BF Brand Center Jack Daniels Digital Pressroom BF Photo Studio Agency Collaboration Agency Workflows Creative Tool Integration BF Print www.B-F.com

16. 16 © Copyright 2007 EMC Corporation. All rights reserved. Common Infrastructure for Content Applications Repository Repository services, virtualization, and standardization Content Intelligence Content analytics, search, metadata, and relationships Content Services Native ingestion, manipulation, and publishing for all content types Compliance and Security Privacy, authorization, retention, integrity, rights management, and auditing Service Orchestration Workflows, business processes, and collaboration CONTENT APPLICATIONS Knowledge Worker TransactionalInteractive Archival

17. 17 What’s New in Documentum 6 Platform?  SOA Ready Next generation API (DFS) for Web Services  New Development Tools New Eclipse-based tools, Aspect programming  Enhanced configurability Templates, profiles, aspects, presets  Enhanced distributed environment New Branch Office Caching Services  Enhanced Reporting Reporting in the platform, Crystal Reports runtime  Enhanced compliance Physical records management and ensure IRM is everywhere  SOA Ready Next generation API (DFS) for Web Services  New Development Tools New Eclipse-based tools, Aspect programming  Enhanced configurability Templates, profiles, aspects, presets  Enhanced distributed environment New Branch Office Caching Services  Enhanced Reporting Reporting in the platform, Crystal Reports runtime  Enhanced compliance Physical records management and ensure IRM is everywhere COMPLIANCE INFRASTRUCTURE ALL CONTENT TYPES RICH SET OF CONTENT SERVICES MULTIPLE CLIENT ACCESS POINTS Mission:To make building, configuring, and deploying content applications substantially faster and easier - Unified - Modular - Configurable - Enterprise Grade - Federated & Distributed

18. 18 Compliance Layer Documentum Technical Architecture Repository Services Layer Security Layer Content Services Layer Process Services Layer Client Infrastructure Layer Repository Infrastructure Documentum 6 Robust, Standards-Based, Unified Platform PROGRAMMING INTERFACES CONFIGURATION INTERFACES TOOLS DatabaseFull-Text IndexFile SystemDirectory Services

19. 19 EMC’s New Enterprise Content Services? SOA Ready  Documentum functionality presented as services  Developers use services to build products and integrations – Extend one of our clients to add new functionality – Build a new custom client – Integrate Documentum's functionality with other applications that support standards, such as Oracle Fusion Middleware and SAP NetWeaver  Initial suite of Enterprise Content Services is Documentum Foundation Services

20. 20 What is Documentum Foundation Services?  DFS is Enterprise Content Service’s ‘core’ package – Brand New API – “Best in the Business” – Provides suite of out-of-the-box services  Object, Version, Query, Schema, Search, Workflow – Includes a runtime environment and a set of design-time tools  DFS is provided as two distinct physical deliverables – EAR file (Java Enterprise Edition (JEE)) – Zip archive ( DFS SDK for run and design-time).  DFS instead of Documentum Foundation Classes – Rapid development & deployment – Easy to learn – English-like language – Easy to use – not ECM / Documentum specific – Easy to support

21. 21 Eclipse-Based Development Tools  One integrated development environment  Industry-standard platform  Open and extensible – Available for partners and others to add their own plug-ins  Project-based development process New Development Tools New Documentum Composer

22. 22 Contextual Control Dynamically applied Controls behavior and attributes Extends the object model Exists and are layered independently Record Web Content Executive Authored Aspects = Context Document Types = Identity INVOICE CONTRACT SOP Aspects Programming New Development Tools Aspect Configurations Reduce Schema Complexity

23. 23 Enhanced Configurability  Control of the user interface  Customize common contextual settings  Specify: object types, ACLs, formats, actions, lifecycles, workflows, searches, retention policies, transformations, base attributes Presets Configuration Settings Dramatically Reduce Need For Coding

24. 24  Pre-Caching—push subset of content to remote BOCS servers based on content locations, properties, users, and work queues  Write-Back Support—allow for writes to local BOCS cache for both import and check-in PragueNew York 24 © Copyright 2007 EMC Corporation. All rights reserved. Central Repository Application Server Web Client 1 Web Client 2 BOCS Enhanced Distributed Environment Content-Enabling the Distributed Enterprise New Branch Office Caching Services (BOCS)

25. 25 Other New Capabilities in Documentum 6  Improved WDK Performance  LDAP Enhancements  Historical audit trails  Full-Text search enhancements  Coordinated UTC date storage  Event-based retention support for Centera  Java DMCL  Java Management Extension (JMX) framework  Role-based administration  Documentum Reporting Services

26. 26 Report Example

27. 27 What’s New in Knowledge Worker Applications? Personal and Team Productivity Customer Experience and Service Preservation of Content Cost of Processing Transactions What’s New in Knowledge Worker Applications  Embrace and extend Microsoft SharePoint New user interface for work queues and image/task management  Complete unification: collaboration, search, IRM Native image handling with Imaging Services  New offline client capabilities Easier user interface configuration  Enhanced usability and configuration of Webtop Complete Business Process Management Suite  Enhanced search with new dynamic clustering  Embrace and extend Microsoft SharePoint New user interface for work queues and image/task management  Complete unification: collaboration, search, IRM Native image handling with Imaging Services  New offline client capabilities Easier user interface configuration  Enhanced usability and configuration of Webtop Complete Business Process Management Suite  Enhanced search with new dynamic clustering - Easier to use - Pervasive access

28. 28  no check boxes right-click support keyboard shortcuts dynamic menus  multi-object actions New Webtop User Experience Improved Usability, Making It Easier To Use

29. 29 Faster Finding Results clustering Faster Finding Results clustering Better Search Improved relevancy detection Better Search Improved relevancy detection Wider Search More adapters Desktop search Wider Search More adapters Desktop search Simpler Search New Search experience Search templates Simpler Search New Search experience Search templates Enhanced Search New Content Discovery Capabilities Through ECI Services

30. 30 Enhanced Collaboration Edition New Webtop-based Collaboration  Team workplaces  External members  New object types  Data tables  User configurable  Process Management  Leverages platform services  Search, BPM, Records, IRM

31. 31  Offline-enables any Documentum client/application  Allows files/folders on your desktop  Seamless integration with Windows  Synchronization on demand/automatically  Supports both content and metadata  Can support cabinets, folders, or document-level synchronization Enhanced Offline Capabilities Providing access and ease of use to those who need to be mobile

32. 32 © Copyright 2007 EMC Corporation. All rights reserved. What’s New in Transactional Content Management Personal and Team Productivity Customer Experience and Service Preservation of Content Cost of Processing Transactions  New TaskSpace New user interface for work queues and image/task management  New Imaging Services Native image handling with Imaging Services  Enhanced Forms Builder Easier user interface configuration  Complete BPM Suite Complete Business Process Management Suite  Tighter Integration Between Captiva and BPM  New Process Services for SAP  New TaskSpace New user interface for work queues and image/task management  New Imaging Services Native image handling with Imaging Services  Enhanced Forms Builder Easier user interface configuration  Complete BPM Suite Complete Business Process Management Suite  Tighter Integration Between Captiva and BPM  New Process Services for SAP - Easier to use - Easier to configure and deploy - Further leverage BPM technologies - Enhance Compliance

33. 33 © Copyright 2007 EMC Corporation. All rights reserved.  Users can rapidly complete tasks and retrieve documents  Easily configured for specific job functions or tasks –Tasks, task lists, forms, documents, folders, and searches  Accelerates deployment and adoption of EMC transactional content management solution Processing task Viewing a folder New Documentum TaskSpace Transactional-Based Client Environment New Documentum TaskSpace Transactional-Based Client Environment

34. 34 © Copyright 2007 EMC Corporation. All rights reserved. Manage Folders Managing Folders Folder metadata displayed along with contents Display custom metadata in content listings Easy to model customer accounts, cases, claims, etc. Search on and filter content Browsing limited to subfolders

35. 35 © Copyright 2007 EMC Corporation. All rights reserved.  Design improvements make it easy to create, preview and work collaboratively on forms  Layout and styling improvements for highly customizable forms  Incorporates AJAX technology for dynamic form fields  Use form templates for multiple localized versions of a form Forms Builder Enhancements New configuration environment for both Forms and TaskSpace

36. 36 © Copyright 2007 EMC Corporation. All rights reserved.  Usability improvements for Process Builder  Workflow enhancements for queue management and task assignments  Improved configuration of integration and monitoring activities  New ability to define structured data within processes  Configure process integration with SAP applications New Process Builder UI Complete Business Process Suite Process Orchestration Enhancements February 2007 launch of the BPM Suite

37. 37  Interactions with SAP can be modeled and initiated at any point within a Documentum business process  Information can be easily shared between Documentum and SAP - Link objects in either system - Replicate information between systems  Documentum can trigger workflow activities in SAP  Use case examples: - Document-centric applications such as engineering change management - Process-centric applications such as invoice processing New activity templates to connect processes using Documentum and SAP: Complete Business Process Suite Process Orchestration Enhancements

38. 38 What’s New in Interactive Content Management? Personal and Team Productivity Customer Experience and Service Preservation of Content Cost of Processing Transactions  New Web Content Management Capabilities New Site Wizard and Contributor User Interface  Enhanced usability to work with rich media New usability enhancements, including collaboration edition for marketing automation  Deeper support for Creative Suites New File Share Services for Adobe Creative Suite 3 and other creative tool integrations  New Intellectual property rights management  Simpler transformation management  New Web Content Management Capabilities New Site Wizard and Contributor User Interface  Enhanced usability to work with rich media New usability enhancements, including collaboration edition for marketing automation  Deeper support for Creative Suites New File Share Services for Adobe Creative Suite 3 and other creative tool integrations  New Intellectual property rights management  Simpler transformation management - Make it easy to work with rich media: images, video, web and many more - Pervasive access, especially the creative desktop

39. 39 Focus on WCM Ease-of-Use eRoom New User Interface for casual or non-technical users that makes it easy to create, edit and publish content New Ease of Use Web Content Management Enhancements to editing experience with template creation – Page Builder Dynamic Site Navigation based upon content relationships with taxonomy structure Web Publisher Site Manager Site Creation and Management Capabilities with a Web Publisher Site Wizard

40. 40 Lightbox Views Loupe Display IP Rights DAM D6D6 Enhanced UI Enhanced Rich Media Support

41. 41 Creative Tool Support Adobe CS3 Lightweight DAM D6D6 Macintosh Support Deeper Creative Suite Support

42. 42 Creative Tool Support Web Services Access CTS Activity for BPM Transformations D6D6 XML Transformation Services Simpler Transformations New Transformations, Administration & Usability New Usability: Transformation Wizard Usability New XML Transformations Services  XSL Engine – Render XSL-FO to PDF format  Full XSLT Support  Includes pre-built style-sheets, transformations and Open DITA tool kit  Designed for extensibility WML, cHTML, XHTML, Javahelp, WinHelp, RTF, Postscript, etc…

43. 43 What’s New in Archiving Applications?  Platform optimizations for archiving apps (light-weight objects, rapid ingestion, repository partitioning, etc.)  Email completeness (legal discovery, mailbox mgmt, etc.)  Enhanced Archive Services for SAP  Enhanced Archive Services for SharePoint  Platform optimizations for archiving apps (light-weight objects, rapid ingestion, repository partitioning, etc.)  Email completeness (legal discovery, mailbox mgmt, etc.)  Enhanced Archive Services for SAP  Enhanced Archive Services for SharePoint Personal and Team Productivity Customer Experience and Service Preservation of Content Cost of Processing Transactions

44. 44 Summary Documentum 6 introduces a comprehensive information infrastructure for content applications Key areas of innovation include: –Transactional Content Management –Documentum 6 Platform –Interactive Content Management Soon to come are further enhancements: –Knowledge-Worker Applications –Archiving

45. 45 T David Mennie EMC Corporation mennie_david@emc.com hankYou Thank You