Presentation on theme: "Chapter 11 Management Functions & Decision Making Nature of Management Supervision Using Management Information Systems Decision making Process."— Presentation transcript:
Chapter 11 Management Functions & Decision Making Nature of Management Supervision Using Management Information Systems Decision making Process
Management Management - the process of accomplishing the goals of an organization through the effective use of people and other resources. Management Activities - Planning - analyzing information & making decisions about what needs to be done. Organizing - determining how plans can most effectively be accomplished and arranging resources to complete work. Implementing - carrying out plans and helping employees to work effectively Controlling - evaluating results to determine if the company’s objectives have been accomplished as planned.
Management Employees Manager - completes all four management functions on a regular basis and has the authority over all jobs and people Supervisor - first level of management in most companies. Main job is to direct the employees Executive - top-level manager who spends most of their time on management functions Mid-Manager - completes all management functions, but spends most of the time on the function of planning or controlling, or is responsible for a specific part of the company’s operations.
Supervision Supervisors - are critical to the success of the business. They work directly with the employees and are responsible for translating the company’s plan into action Supervisors Job - responsible for the day-to- day activities of the company’s employees. They implement decisions of management and must solve employee problems and present concerns to management.
Supervisor Responsibilities Communicate the Goals and Directions of management to employees - Good supervisors show employees the importance of the company’s goals Explain Employee Concerns & Ideas to management employees need to feel important and that their opinions will be considered by management Evaluate & Improve Employee Performance Make sure that employees are performing as effectively as possible. Encourage & Motivate Employees Use Resources Effectively - operate efficiently
Decision Making Process Identify the Problem - List the Possible Solutions - Brainstorming Analyze the Solutions - list the strengths and weaknesses of each Select the Best Solution Implement the Solution Monitor the Progress