Presentation on theme: "7 Management and Leadership 7-1 Management Functions and Styles"— Presentation transcript:
1 7 Management and Leadership 7-1 Management Functions and Styles C H A P T E R7Management and Leadership7-1 Management Functions and Styles7-2 Leadership7-3 Ethical Management
2 7-1 Management Functions and Styles Goal 1 Define the five functions of management.Goal 2 Describe the levels of management in businesses and organizations.Goal 3 Discuss how and when to use the two management styles.
4 ROLE AND WORK OF MANAGERS Who is a manager?What do managers do?PlanningOrganizingStaffingImplementingControlling
5 Checkpoint What are the five management functions? planning organizingstaffingimplementingcontrolling
6 MANAGEMENT LEVELS Top management Middle management Supervisors Management by others
7 Checkpoint What are the differences among the three levels of management?Top-level managers are executives with responsibilities for the direction and success of the entire business.Middle managers are specialists with responsibilities for specific parts of a company’s operations.Supervisors are first-level managers who are responsible for the work of a group of employees.
10 Checkpoint How is tactical management different from strategic management?The tactical management style is more directive and controlling than the strategic management style.Using tactical management, the manager makes the major decisions and supervises employees closely to make sure the work is done well.In strategic management, managers are less directive and involve employees in decision-making.
11 7-2 LeadershipGoal 1 Describe the need for leadership skills and the characteristics of an effective leader.Goal 2 Identify the human relations skills needed by managers and leaders.Goal 3 Recognize four types of leadership influence.
12 KEY TERMS leadership human relations influence informal influence
13 WHAT IS LEADERSHIP?Ability to motivate individuals and groups to accomplish important goalsNeed for leadershipLeadership characteristics
14 CHARACTERISTICS OF EFFECTIVE LEADERS UnderstandingInitiativeDependabilityJudgmentObjectivityConfidenceStabilityCooperationHonestyCourageCommunicationIntelligence
15 PREPARING TO BE A LEADER Study leadershipParticipate in organizations and activitiesPractice leadership at workObserve leadersWork with a mentorDo a self-analysis and ask for feedback
16 Checkpoint What are several ways to develop leadership skills? Leadership skills can be developed through studying leadership, participating in organizations and activities, practicing leadership at work, observing leaders, working with a mentor, and doing a self-analysis and asking for feedback.
17 IMPORTANCE OF HUMAN RELATIONS Human relations skillsSelf-understandingUnderstanding othersCommunicationTeam buildingDeveloping job satisfaction
18 Checkpoint Why do managers and leaders need effective human relations skills?Managers and leaders need effective human relations skills because much of their success depends on their ability to get along well with all of the people with whom they work and build effective work groups.
19 INFLUENCING PEOPLE Kinds of influence Formal and informal influence Position influenceReward influenceExpert influenceIdentity influenceFormal and informal influence
20 Checkpoint What is the difference between formal and informal influence?Formal influence results from a position that is a part of the organization’s structure.Informal influence results from personal characteristics and is not a formal position in the organization.
21 7-3 Ethical Management Goal 1 Justify the need for ethical management. Goal 2 Identify the role of leaders in increasing ethical behavior.
23 IMPORTANCE OF ETHICAL BEHAVIOR Not everyone has the same belief about what is ethical and what is not ethical.Organizations should develop a clear view of what is acceptable business behavior and what is not.Individuals and organizations develop reputations based on their actions and the decisions they make.
24 WHAT IS ETHICAL BEHAVIOR? It is lawful.It is consistent with company values and policies.It is not intended to harm some so that others can benefit.If the actions and results become public, it will not embarrass the company.
25 ETHICAL MANAGEMENTActions and activities of the business are legal, honest, and ethical.People and other companies treated fairly.Work of the company improves the communities and countries in which it operates.Resources are used efficiently with consideration of the effect on people and the environment.
26 Checkpoint What are the two parts of ethical behavior? The actions of individuals and groupsThe results of those actions
27 INCREASING ETHICAL BEHAVIOR THROUGH LEADERSHIP Preparing the organizationModeling ethical behavior
28 Checkpoint What are the core values of an organization? An organization’s core values are the principles that guide decisions and actions in the company.