1. The Scope of Management
Business Management

2. The Scope of Management
What is management?
What are the specific tasks and responsibilities of management?

3. Tasks / Responsibilities
What is Management?
Definition
Tasks / Responsibilities
Ensuring that the business works
Making sure people want your products
Making sure business is running well – prices, profit, customer service
Process – multiple steps & keeps going
Quality
Pricing
Customer’s needs
Imports / exports
Marketing
Need for product

4. Today’s Objectives
Describe management roles, functions, and skills.

5. What is Management?
List a word that comes to mind when you hear the word “management”.

6. Functions of Management

7. Four Functions of Management
Planning
Organizing
Implementing
Controlling

8. Planning
Analyzing information and making decisions about what needs to be done

9. Organizing Determining how plans can be accomplished most effectively
Arranging resources to complete work
Includes staffing

10. Implementing Carrying out the plans
Helping employees to work effectively
More day-to-day management activities

11. Controlling
Evaluating results to determine if the company’s objectives have been accomplished as planned

12. Share an example of one of the management functions as it appeared in the article you read.
Which of the four functions did you see in your article?

13. Skills of Good Managers

14. Management Skills
What are the skills used to efficiently channel resources and resolve conflict?
What types of skills do you think managers should have?

15. Skills Managers Need Communication Skills Human Relations Skills
Teamwork Skills
Problem-Solving Skills
Organizational Skills

16. Summary
What is management?
What are the Functions of Management?

17. Managing A Business
It is the responsibility of the business owner & managers to define the goals of the company and shape its purpose. Consider the vision & mission statements of some of today’s biggest companies.

18. Stop here

19. The Scope of Management Management & Leadership Styles
Business Management

20. Last Class . . .
Describe management roles, functions, and skills

21. Today’s Objectives
Identify benefits and limitations of a variety of leadership and management styles.
Analyze leadership & management styles in a variety of business situations.
Compare self-assessment of personal traits.

22. Think About It… What makes a good manager?
Are managers & leaders the same thing?
Think of a good manager/leader you have worked with. What were some of their attributes that made them good?

23. Management vs. Leadership

24. What’s the difference? Management Leadership
The skills used to efficiently channel resources and resolve conflict.
The skills that motivate others to accomplish common goals.

25. How do you become a leader?
Let’s consider leadership theories . . .
Someone may become a leader by:
Authority
Power
Charisma

26. Authority
This type of leader has been given the right to achieve the objectives or goals of an organization.
This leader’s power is obtained via appointment.
Managers are the appointed leaders of a business.

27. Power
This type of leader has extensive knowledge or expertise in the field.
This leader’s power is derived from respect.
Experts in finance, for example, are the respected leaders of their field.

28. Charisma
This type of leader is able to bring others together and motivate them, usually for a cause.
This leader’s power is derived from emotion.
Many successful activities earned the spotlight because of their charisma.

29. Leadership Styles
Regardless of how someone obtained their leadership, each leader demonstrates characteristics of a leadership style.
What’s your style? Take the survey!

30. Leadership Styles Survey
All leadership styles are good – one is not more important or better than another.
It is important to understand leadership styles in order to be able to work with all personality types effectively.
In your group, come up with 3 attributes of your group’s leadership style and a famous person who might share the same style.

31. Autocratic
Characterized by giving clear and precise directions as to what is to be done.
Considered “classic” leadership.
Managers retain as much power and decision-making as possible.

32. Using Autocratic Leadership
Most Effective When . . .
Should Not Use When . . .
New, untrained staff
Detailed orders and instructions
Limited time to make a decision
Manager’s power is challenged by staff
Staff becomes tense, fearful, or resentful
Staff expects their opinions to be heard
Low staff morale or productivity
High turnover and absenteeism

33. Democratic Characterized by encouraging workers to share their ideas
Allows employees to make some decisions or give input
Keeps staff informed about everything that affects their work

34. Using Democratic Leadership
Most Effective When . . .
Should Not Use When . . .
Want to provide opportunities for staff to develop
Want to encourage job satisfaction
Large, complex problems
Changes must be made or problems solved that affect the staff
Want to encourage team building and participation
Not enough time to get everyone’s input
Easier or more cost-effective for the manager to make the decision
Can’t afford mistakes
Staff safety is a critical concern

35. Open Also known as Laissez-Faire leadership
Characterized by giving little or no direction to the employees
Employees are trusted to make decisions and resolve problems on their own.

36. Using Open Leadership Most Effective When . . .
Should Not Use When . . .
Staff is highly skilled, experience, and educated
Staff have pride in their work and the drive to be successful
Outside experts or consultants are used
Staff is trustworthy
Staff feels insecure that the manager is not accessible
Manager cannot provide regular feedback
Manager is unable to thank staff
Manager does not understand his/her own responsibilities

37. Leadership Style Variations

38. Situational
A good leader changes intuitively between styles according to the people they work with and the current situation at hand.
Select a style that best fits the circumstances of the moment!

39. Situational Leadership
Given the four situations on your worksheet, decide which style of leadership (autocratic, democratic, or open) would be most effective.

40. Summary Management vs. Leadership Leadership Theories
How does someone become a leader?
Leadership Styles