1. Identifying and allocating responsibilities to team members The full version will not contain watermarks ANN GRAVELLS LTD www.anngravells.co.uk

2. This presentation will cover: Identifying team members’ responsibilities Defining SMART activities Delegating Team work Tuckman (1965/1975) Coverdale (1977) Summary quiz Reading list Website list ANN GRAVELLS LTD www.anngravells.co.uk

3. Identifying team members’ responsibilities Once you know who your team members are, along with their experience, knowledge and skills, you can begin allocating responsibilities for various activities You will need to identify what activities will need to be carried out, based upon your original objective ANN GRAVELLS LTD www.anngravells.co.uk

4. Example Objective: to support new staff who join the team Activities: induct the new staff member give support and training as required observe their practice countersign their decisions etc ANN GRAVELLS LTD www.anngravells.co.uk

5. Defining SMART activities Activities to meet the objective should be SMART: Specific Measureable Achievable Relevant Timebound You will need to define SMART activities to allocate responsibilities to them ANN GRAVELLS LTD www.anngravells.co.uk

6. Example Objective: missing Activity: missing Responsibilities: missing ANN GRAVELLS LTD www.anngravells.co.uk

7. Activity Make a list of your team members, along with their strengths Decide upon an objective that you could delegate to one of these team members List the activities you would expect them to perform to meet the objective Choose one activity and decide on the responsibilities to meet it ANN GRAVELLS LTD www.anngravells.co.uk

8. Delegating When delegating, you need to remain in control and be able to justify your reasons for delegation Missing text ANN GRAVELLS LTD www.anngravells.co.uk

9. Team work There will be times when you need your staff to work together as a team Being familiar with some theories might help you understand the way an individual works when they become part of a team ANN GRAVELLS LTD www.anngravells.co.uk

10. Tuckman (1965 and 1975) Bruce Tuckman devised the Group Formation theory of forming, storming, norming and performing in 1965 He added adjourning (sometimes called mourning) in 1975 ANN GRAVELLS LTD www.anngravells.co.uk

11. Forming - This is the getting to know you and what shall we do stage. Individuals may be anxious and need to know the boundaries and code of conduct within which the team will work. Storming - missing Norming - missing ANN GRAVELLS LTD www.anngravells.co.uk

12. Performing - missing Adjourning - missing ANN GRAVELLS LTD www.anngravells.co.uk

13. Coverdale (1977) Ralph Coverdale stated the essence of team working is that individuals have their own preferred ways of achieving a task Missing text ANN GRAVELLS LTD www.anngravells.co.uk

14. Task IndividualTeam ANN GRAVELLS LTD www.anngravells.co.uk

15. Individual personalities and the roles that they take on when part of a group, may impede the success or the achievement of the task Missing text ANN GRAVELLS LTD www.anngravells.co.uk

16. Once you get to know your team members and their strengths, you will feel confident at delegating various activities to them However, never assume they will always be carried out You will need to monitor what your staff are doing, perhaps by asking them to give you a written, electronic or verbal report at agreed times As the manager of the team, you should lead by example and promote an environment based on trust, honesty and respect ANN GRAVELLS LTD www.anngravells.co.uk

17. Summary quiz 1.Once you have an objective, you need to define the.......... 2.What does SMART stand for? 3.missing 4.missing 5.missing ANN GRAVELLS LTD www.anngravells.co.uk

18. Reading list Adair J (2002) John Adair's 100 Greatest Ideas for Effective Leadership and Management Mankato Capstone Armstrong M (2008) How To Be An Even Better Manager (Edn 7) London Kogan Page Ltd Bacal R (1998) Performance Management New York McGraw-Hill Belbin M (2010) Team Roles At Work (2 nd Edn) Oxford Butterworth-Heinemann Berne E (2010) Games People Play: The Psychology of Human Relationships (Eds) London Penguin Coverdale R (1977) Risk Thinking Bradford The Coverdale Organisation ANN GRAVELLS LTD www.anngravells.co.uk

19. Reading list Douglass M & D (1993) Manage Your Time, Your Work, Your Self New York Amacom Gravells A (2014) Achieving your Assessment and Quality Assurance Units (TAQA) London Learning Matters SAGE Honey P (2001) Improve Your People Skills (2 nd Edn) London CIPD Kennedy C (2007) Guide to the Management Gurus (5 th Edn) London Random House Wood J & Dickinson J (2011) Quality Assurance and Evaluation in the Lifelong Learning Sector Exeter Learning Matters ANN GRAVELLS LTD www.anngravells.co.uk

20. Website list Coverdale – www.coverdale.co.ukwww.coverdale.co.uk SWOT analysis - http://www.businessballs.com/swotanalysisfreetemplate.ht m http://www.businessballs.com/swotanalysisfreetemplate.ht m Tuckman - http://www.infed.org/thinkers/tuckman.htmhttp://www.infed.org/thinkers/tuckman.htm Leadership and Management online resources: http://www.businessballs.com/leadership-management.htm http://changingminds.org/disciplines/leadership/articles/ma nager_leader.htm http://management.about.com/od/leadership/Leadership.ht m www.mindtools.com www.teamtechnology.co.uk ANN GRAVELLS LTD www.anngravells.co.uk

21. This presentation has covered: Identifying team members’ responsibilities Defining SMART activities Delegating Team work Tuckman (1965/1975) Coverdale (1977) Summary quiz Reading list Website list ANN GRAVELLS LTD www.anngravells.co.uk