1. King Fahd University of Petroleum & Minerals CCSE College Infrastructure Committee (2004 – 2005)

2. 08/06/2005 KFUPM - CCSE Proprietary 2 Team Members Chairman:  Dr. Marwan Abu-Amara(COE) Members:  Dr. H. E. Shabaik(SE)  Dr. M. F. Khan(COE)  Mr. Muhammad Wasiq(ICS)  Mr. Shaik Arifusalam(SE)  Mr. S. M. Shamsul Islam(COE)

3. 08/06/2005 KFUPM - CCSE Proprietary 3 Objective Implement strategies and action plans to improve college infrastructure  includes network, common resources, etc. Assist college in achieving the objective set in the Strategic Plan regarding college infrastructure  “Continuously build and modernize college infrastructure including computing facilities, laboratories”

4. 08/06/2005 KFUPM - CCSE Proprietary 4 Committee Specific Tasks 1. Benchmark with known schools facilities 2. Assess availability of network access to faculty and students 3. Review lab status on yearly basis 4. Modernize and update class rooms

5. 08/06/2005 KFUPM - CCSE Proprietary 5 Achievements 1. Benchmark with known schools facilities # of workstations to student ratio is 0.4 # of technical staff to workstation ratio is 0.016 1 technical staff per 64 workstations Industry recommended level of support for schools is 1 technical staff per 40 computers

6. 08/06/2005 KFUPM - CCSE Proprietary 6 Achievements (Contd.) 2. Assess availability of network access to faculty and students Avg. number of logins per day per computer = 10 Avg. session time per login = 70 minutes Thus, avg. utilization per day per computer = 700 minutes (i.e. 11.66 hours  ½ day) PC labs usage is extremely high !!!

7. 08/06/2005 KFUPM - CCSE Proprietary 7 Achievements (Contd.) 3. Review lab status on yearly basis Notes:  One ICS lab is used both as a student lab and as a research lab  10% or more software/hardware upgrade is considered a “software”/“hardware” upgrade  Some of the labs are in the process of being upgraded

8. 08/06/2005 KFUPM - CCSE Proprietary 8 Achievements (Contd.) 4. Modernize and update class rooms Survey about buildings 22, 23, and 24 classrooms adequacy for teaching was developed and distributed to CCSE faculty 14 different responses/observations were provided The temperature is too cold/hot Ventilation is not adequate No sound proof Equip. layout in classrooms and some labs is not suitable Immediate help when facing problems with classroom PC and projector is lacking …

9. 08/06/2005 KFUPM - CCSE Proprietary 9 Suggestions & Ideas for Improvements Workstations to student ratio, # of technical staff to workstation ratio, and availability of network access to faculty and students  Add 2 new PC labs with around 30 PCs each Requires additional space !!!  Provision more wireless access points Assumes that large number of students have laptops Relieves the immediate need for additional PC labs  Increase the popularity of Unix among students CCSE Unix lab is mostly under-loaded  Hire more technical staff & provide 24 hour technical support

10. 08/06/2005 KFUPM - CCSE Proprietary 10 Suggestions & Ideas for Improvements Lab status  Address the labs that need immediate upgrade  More space is needed if new labs is to be added  Introduce new KPIs related to the labs Measure the number of courses per lab usage Modernize and update class rooms  Joint committee needs to study and address the issues observed in the survey conducted Representatives from CCSE, ITC, deanship of academic affairs, and registrar

11. 08/06/2005 KFUPM - CCSE Proprietary 11 Conclusion High utilization of workstations by students Understaffed with respect to technical staff administering workstations Some labs need immediate upgrade Major issues regarding classroom/labs adequacy for teaching Additional space is a major concern that has a direct impact on improving the college infrastructure