1. Operational network and history 1.2.114/02/2014

2. At the Directorate 1.2.214/02/2014 DDG CP reports to DG Posts for Corporate planning and Member Planning for Postal Operations

3. Operational network 1.2.314/02/2014

4. Operational Network 1.2.4 DirectorateCircle Office/RODivisional OfficeHead Office-1Sub Office-1Branch Ofifice-1Branch Office-2Sub Office-2Head Office-2 14/02/2014

5. Example 1.2.5 Directorate-DelhiKarnataka Circle/SK RegionMysore Divisional OfficeMysore HOIttigegud SOChamundi Betta BOVaruna BOPTC Campus SOSaraswathipuram 14/02/2014

6. Administrative Set up POSTAL DIRECTORATE DG (P) NEW DELHI POSTAL CIRCLE CPMG CIRCLE OFFICE REGIONAL OFFICE PMG RO POSTAL DIVISION SSPOs/SPOs POSTAL SUB DIVISION ASPO/IPO RMS DIVISION SSRM/SRM RMS SUB DIVISION ASP/IP POSTAL STORE DEPOT SUPERINTENDENT MAIL MOTOR SERVICE MANAGER CIRCLE STORES DEPOT SUPERINTENDENT 1.2.614/02/2014

7. Example POSTAL DIRECTORATE DG (P) NEW DELHI KARNATAKA CIRCLE CPMG BANGALORE SK REGION PMG BANGALORE MYSORE POSTAL DIVISON SSPO MYSORE MYSORE EAST SUB DIVISION ASP LAKSHMIPURAM KR NAGAR SUB DIVISION IP KR NAGAR MANDYA POSTAL DIVISION SPO MANDYA RMS Q DIVISION SRM BANGALORE RMS Q 2 SUB DIVISION IP MYSORE RMS Q1 SUB DIVISION IP BANGALORE BG REGION PMG BANGALORE NK REGION PMG DHARWAD 1.2.714/02/2014

8. Accounting Net work of POs Postal Account office Responsible for incorporating account of all HOs in circle Head Post Office Supplies cash, stamp, IPOs, certificates, passbooks, recpt bks Head Post Office Consolidation of account of subordinate offices Sub Post Office SO is placed in account with HO Branch Post Office Having limited powers of Saving Bank and Booking of postal articles Branch Post Office Can be directly under Sub Office which is called its Account Office Sub Post Office Submits its Daily A/C to Head Post Office Branch Post Office Submits Daily Account to its account office i.e. SO Branch Post Office Sub account branch of account office monitors its functioning Sub Post Office Consolidate the transactions of BO also into its accounts Head Post Office Submits returns and accounts to concerned PAO 1.2.814/02/2014

9. Mail Office – Operational Structure 1.2.9 Record OfficeHead Record OfficeSub Record OfficeMail OfficeSorting Mail OfficeSectionsTransit Mail OfficeRecord OfficeSections 14/02/2014

10. Operational Structure - Example 1.2.10 Record Office Head Record Office RMS ‘HB’ Division(Hubli) Sub Record Office ‘HB’ Dn. Belgaum Mail OfficeSorting Mail Office Belgaum Sorting Section HB-32 Belgaum-Harihar Transit Mail Office Belgaum BS TMO Record Office HB Dn. Sholapur Sections HB-10, Sholapur- Guntakal HB-2, Sholapur-B’lore 14/02/2014

11. Mail Office There are 2 Kinds of Mail Office 1.Sorting Mail Office Deals with contents of mail bags addressed to it as well as closed forward bags without opening them Head Sorting Assistant is in charge of Sorting Mail Office. Mail office situated at R.S. are designated by the name of the R.S. followed by the letter RMS i.e. XXX RMS, Example, Lucknow RMS While those not located at R.S. are designated as Sorting Office i.e. XXX Sorting, Example, Panvel Sorting 2.Transit Mail Office Deals only with closed bags Mail Guard or Mail Agent is in charge of TMO They are named as XXX BSTMO if located in Bus Station, Example, Bangalore Bus Station TMO They are named as XXX APTMO if located at Airport, Example, Chennai Air Port TMO 14/02/20141.2.11

12. Sorting Mail Office Based on the specific kind of work, Sorting Mail Offices are of the following kinds – Sorting Office Deals with all kinds of Postal article. Sorting offices have 4 branches 1.2.12 BranchIn Charge MailMail S.A./ Mail Agent SortingSorting Assistant RegistrationRegistration Stg. Assistant ParcelParcel Stg. Assistant 14/02/2014

13. Sorting Mail Office – Packet Sorting Office: Deals with any second class unregistered mail – Registered Packet Sorting Office: Deals with only second class registered articles – Press Sorting Office: Deals with registered newspapers and periodicals Note : Depending upon the volume of mail different classes of sorting office will be functioning in a city 1.2.1314/02/2014

14. Types of Record offices There are 3 types of record offices 1.Head Record Office – There is only one HRO in a Division – The Mail Offices and Sections of Divisional headquarters are attached to HRO. – It is a stationary office of RMS & their Section – Staff arrangement for the Mail offices & Sections attached to it – It prepares salary and contingent bills for the entire division and maintains accounts connected with it – The officer in charge of HRO is called Head Record Officer 1.2.1414/02/2014

15. Types of Record Offices 2.Sub Record Office – A Sub Record Office is a stationary office of RMS – It is situated at the same station as a mail office. A Sub Record Office may or may not have sections attached to it – Staff arrangements of the mail office and sections attached to it – SRO supplies forms, stationary, bags etc to the Mail Office and Sections if any, attached to it – SRO checks the work paper and places them on record – The official in charge is called Sub Record Officer 1.2.1514/02/2014

16. Types of Record Offices 3.Record Office – Record office is a stationary office of RMS – The Record Office is situated at a place other than H.Q – Only sections are attached to it – It supplies forms, bags and stationery to the Sets of Sections. – In addition, Record Office files the work papers of Sets and Sections attached to it and places them on record for specified period – The official in charge of Record Office is called Record Officer 1.2.1614/02/2014

17. Sets Of Mail Office Night Sets – Set which works throughout the night does not function on the next day/night. – Another night set with same set number, same timings and same mail and sorting pattern will work on next night. – These sets are suffixed with words Batch-A and Batch-B after their set number. – E.g. Mysore Sorting Set No.2 Batch A Mysore Sorting Set No.2 Batch B 1.2.1714/02/2014

18. Section Section is a travelling office of the RMS working on railway lines, dealing with sealed bags only. Mail Agent or Mail Guard is the In charge. Sections are numbered serially and designated by the name of the RMS division followed by serial number. Thus Q-31 denotes a Section of ‘Q’ division – Between Bangalore & Harihar 1.2.1814/02/2014

19. National Sorting Hub The Processing of Speed Post articles is done at Sorting Hubs There are 2 types of Sorting Hubs 1. National Sorting Hub (NSH) Nomenclature of National Sorting Hub is NSH XXX Ex : NSH Mysore, NSH Bhopal 2. Intra-Circle Hub (ICH) Nomenclature of Intra-Circle Hub is ICH XXX Ex : ICH Bikaner 1.2.1914/02/2014

20.  89 National Sorting hubs and 147 Intra circle Hubs are functioning to process the speed post articles  Post offices will be mapped to the National Sorting Hub.  POs will close TD and NTD bags to their parent NSH  Some POs will be mapped to both National Sorting hub and Intra circle hub  These POs will close a bag to the intra circle hub in addition to the TD and NTD bag to the parent NSH.  All the articles deliverable under parent NSH jurisdiction are TD article and articles addressed to places outside the jurisdiction of their parent NSH are NTD articles. National Sorting Hub 2.10.2014/02/2014

21. Parcel Sorting Hub The processing of parcels is done at the Parcel Sorting Hubs 86 L1 –Parcel Sorting Hubs and 241 L2- Parcel Sorting Hubs are functioning 2.10.2114/02/2014

22. Bag Office Every Departmental Post Office is identified as Unit Bag Office (UBO) Minimum/maximum bag balances for UBOs fixed once in a year by the Superintendent of Post Offices – Memo of authorised bag balances POs maintain a day bag book and submit a daily bag balance report (Annexure-C) to its District Bag Office 4.2.22 14/02/2014

23. Bag Office The jurisdictional RMS (SRO/HRO) works as District bag office POs get bags from DBO & send excess bags to DBO Circle Bag Office - The Postal Stores Depot situated at the Headquarters of Postal Circle is identified as Circle Bag Office CBO carries out inspection of UBO/DBOs 4.2.23 14/02/2014

24. Annexure - C 4.2.24 14/02/2014

25. Material Management Stamps and Certificates 1.2.25 CSD HO SO/AO BO INDENT SUPPLY 14/02/2014

26. Material Management Forms/Stationery supply – HO/SO will place the indent directly to the PSD (SK-2 form) – PSD will supply the stock directly to the PO, if it is approved as per the master schedule issued by the Head of the Circle – BO will receive the supply through the Account office 1.2.26 PSDSOBO-1BO-2HO 14/02/2014

27. India Post Logo 1.2.2714/02/2014

28. India Post Logo India Post logo a visual link in communication It’s the corporate identity of India Post Wings show conscious efforts to maintain continuity of communication Its represents dynamism, Speed, elevation, aspiration and action Bhartiya Dak in Hindi & India Post in English depicts corporate name Red colour its traditional association with postal services & embodies passion, power & commitment Yellow communicates hope, joy & happiness 1.2.2814/02/2014

29. History – Pigeon to Plane 1.2.2914/02/2014

30. History – Pigeon to Plane Use of pigeon in the reign of Mughal Raj Messengers were used by many kingdoms to convey message: Runners (carrying spear with bell) India Post the oldest organization came into existence in 1854 i.e. 158 years old 1.2.3014/02/2014

31. History Rest Houses located in town areas were known as Dak Bungalows In the British Era, Collector used to hand over charge of district to the Postmaster Postal Services service started to use the service of railways since 1854 i.e. with starting of Railway service from Thane to Mumbai for carrying mail 1.2.3114/02/2014

32. History 1911 – India becomes the first country to carry mail by air from Allahabad to Naini (18-02-1911) 1972 – Introduction of PIN code number 1986 – Introduction of Speed Post 1995 – Introduction of VSAT money order system and RPLI 2008 – Commissioning Project Arrow 2010 – Introduction of MNOP 2012 – India Post 2012 project launched 1.2.3214/02/2014

33. India Post - Today Project Arrow – Making Post Office the window to the world for the common man Mail Network Optimization Project- optimizing the mail network from collection to delivery IT modernization project – India Post 2012 which is aimed at providing robust IT solution including infrastructure and applications 1.2.3314/02/2014

34. Revenue Of The Department

35. Expenditure of the Department 1.1.35

36. Deficit 1.1.36

37. Let us introspect What is the need of hour today? – Decrease the operational cost-Is it possible? – It will affect operational efficiency – Increase the revenue-Yes possible – But how? 1.2.3714/02/2014

38. Mail Traffic at a glance Year IN Crore 2007-082008-092009-102010-112011-122012-13 Unregister ed mail 619.13634.27614.65615.76577.87541.63 Registered mail 19.9819.8219.5817.7919.1117.93 Premium Products 18.3721.8624.7528.2740.2045.98 1.1.3814/02/2014

39. Mail Traffic (In Crore) 1.1.39

40. Mail Traffic (In Crore) 1.1.40

41. Savings Bank Scheme 1.2.41

42. Remuneration from Savings Bank/SC 14/02/2014YRM, PTC, Mys-101.1.42 Amount in Crores

43. PLI/RPLI as on 31-03-2013 1.2.43

44. Claims settled in PLI/RPLI during 2012-13 1.1.44

45. Personnel Strength as on 31/03/2013 1.1.45

46. Practice Exercise 1.2.1 1.1.4614/02/2014