1. Overview of pricing model & service offering tool No. 1

2. Salient features The tool supports end to end quotation management process from RFP  RFQ The tool is built in a very flexible model where organization can define various parameters depending on the industry/service offering  Refer slide 5 Flexibility in capturing the costs in different currencies Provision to choose target pricing currency Automatic conversion of all currencies to target currency based on the ‘day’ Forex rates or agreed conversion rates can be updated Option to choose the nature of service offering like T&M, fixed price or output based pricing The pricing model tool can be built based on chosen service offering or the tool will compute the pricing in various models & publish the cost benefit analysis for each offering/model Application portfolio analysis  complexity, no. of users, value measures, level of incidents etc Resourcing portfolio analysis  career levels, pyramid, ACOL etc Industry standard output measures  turn around time (TAT) etc No. 2 Ceaselez Consulting LLP

3. Objectives Effort per unit + Training & KT + Service Management Effort per unit + Training & KT + Service Management Down-time + Holiday, Sick, Bench Down-time + Holiday, Sick, Bench Productive Effort Non-productive Effort Miscellaneous Expenses + hardware / software + support services / 3rd party Miscellaneous Expenses + hardware / software + support services / 3rd party Others Delivery/Production Risk Risk Delivery/Production Cost  To identify all the components that contributes to delivery/production cost  Segregate the actual productive cost, non-productive costs & other costs that constitutes the overall cost  This is illustrated in the diagram below Eg: Application Management services No. 3 Ceaselez Consulting LLP

4. Overview of scope  The professional & other costs are maintained/consolidated at global level  This is illustrated in the diagram below Eg: Application Management services ONSHORE PRODUCTION CENTERS ON 1 ON 2 ON 3 NEAR SHORE PRODUCTION CENTERS NE 1 NE 2 OFFSHORE PRODUCTION CENTERS OF 1 OF 3 OF 2 COST TOTAL COST No. 4 ON 4 Ceaselez Consulting LLP

5. Example - Parameters for computation No. 5 Description of costPercentageCategory Direct professional unit costUnder productive effort Training & KTUnder productive effort Service mgmtUnder productive effort Global ManagementUnder productive effort Down-timeUnder non- productive effort HolidayUnder non- productive effort SicknessUnder non- productive effort TrainingUnder non- productive effort UnassignedUnder non- productive effort Other employee costsOther indirect costs Other Direct Costs - provision of service Other indirect costs Standard Cost of TestingOther indirect costs Delivery assurance - professionalDelivery risks* Delivery assurance - materialsDelivery risks* Ceaselez Consulting LLP

6. How it works in Manufacturing Industry - Example Selection of raw material mix in various composition Automated standard ‘material balance’ computation for output Sensitivity analysis in applying different composition for each raw material based on pre-defined levels Computing material balance for each combination Arriving at cost of production for each combination Computing the net combination quoted price less total cost of production Publishing the report in descending order of net contribution The model works Production  Sales Production  Customer order No. 6 Ceaselez Consulting LLP