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No. 1Measure of Implementation Measure of Implementation (MOI) Tool - Overview.

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Presentation on theme: "No. 1Measure of Implementation Measure of Implementation (MOI) Tool - Overview."— Presentation transcript:

1 No. 1Measure of Implementation Measure of Implementation (MOI) Tool - Overview

2 No. 2Measure of Implementation What is MOI? Measure of Implementation is a proven concept to monitor, measure & drive the productivity, performance & profitability across business Ceaselez Consulting LLP has invested the experience of senior consultants & designed a web based automated tool The business could be a large business conglomerate or a standalone business unit The tool can be implemented for all industry segments with minimum customisation (IT, Manufacturing, Hospitals, Hospitality & many more) In addition to driving the profitability the tool can also be used for Large Global outsourcing initiatives Large Global transition & transformation projects The tool can be implemented in a global environment integrating the respective currencies in the countries & delivering output in the target currency The tool has inbuilt business intelligence & helpful for data mining

3 No. 3Measure of Implementation MOI structure overview Measure of Implementation (MOI) tool is an automated one stop shop for defining, quantifying organisation/business group wise objectives & KPIs. The tool will further enable to identify the key drivers & various actions underneath the drivers. The tool will enable to measure, monitor & report output for every action aggregating to drivers & thus aggregating to objectives. The tool is also helpful for implementing continuous improvement programs in driving performance, productivity & profitability.

4 No. 4Measure of Implementation Salient Features Company corporate data including logo, SMTP address, HQ etc Computation of Tangible & Intangible actions Multi-currency conversion & reporting One stop shop employee database for analysing Geographical distribution of employees, average cost of labour (ACOL), pyramid index & many more attributes The tool is built in secured environment where the authorisation levels are captured to manage access control The tool generates humungous reports, Dashboards, Strategic, tactical, & operational layers (top down & bottom up) Defining & monitoring individual KPIs & Organisation level SLAs & tracking the actual against planned The tool has facility to generate automated s for establishing communication across the organisation as appropriate

5 No. 5Measure of Implementation Salient Features.. Contd Tool can be used across various industry segments IT Manufacturing Hospitality Supply Chain Hospitals Infrastructure Refer Appendix for examples – Business Groups This tool can be implemented within a organisation into different standalone divisions or programs Example slide – Business Groups Objectives or actions between stakeholders can be jointly managed & reported.

6 No. 6Measure of Implementation Salient Features.. Contd Tool can be implemented end to end in a typical vendor eco-system and access can be given to client & third parties. This will facilitate implementation of MOI in an integrated approach. MOI Tool Vendor Eco-system Clients Third Parties

7 No. 7Measure of Implementation How the tool works? Dashboards at various levels. Progress status reports. KPIs, Actual Vs Targets. ACOL. Pyramid Index. Dashboards at various levels. Progress status reports. KPIs, Actual Vs Targets. ACOL. Pyramid Index. Objectives Drivers Action Action Progress Employee details Objectives Drivers Action Action Progress Employee details Outputs Inputs Key parameters UOM UOM conversion factor. Multi currency Currency conversion factor. Multi Country/locations Employee base cost Employee headcount Key parameters UOM UOM conversion factor. Multi currency Currency conversion factor. Multi Country/locations Employee base cost Employee headcount MOI Tool Business Analytics Layer

8 No. 8Measure of Implementation Action Progress Implementation framework O1 D1 D2 A1 A2 A3 A1 A2 A3 A4 Legend O-Objective D-Driver A-Action Controlling Coordinator Implementation Coordinator Action Coordinator

9 No. 9Measure of Implementation Global Implementation framework - Example Objectives & Drivers defined by Controlling Coordinator Actions are defined by Implementation Coordinator Action Progress is keyed-in by Action Coordinator Drivers are assigned Actions are assigned Action progress aggregated at Driver level Driver progress aggregated at Objective level Objectives, Drivers & Actions can be defined & assigned from within a country/location OR spread across geographies as above

10 No. 10Measure of Implementation Interface facility with Corporate Intranet tools Corporate AMS ITSM tool Corporate Employee Portfolio tool MOI Interface Data Extract Data Upload MOI Tool

11 No. 11Measure of Implementation Articulating Business Analytics & Intelligence Not just Planning & tracking tool Multi currency computation, based on target currency using conversion factor Different UOMs can be converted to currency, which is tangible Conversion of intangible outputs into tangible outputs Different UOMs can be assigned at Objective, Driver & Action level. They can be converted using UOM factor In case global organisations, reporting can be done in Head quarters currency Percentage of completion is computed based on actual value vs target value at Action, Driver & Objective level Based on actual value & target value, the aggregation is done at driver level & further aggregation at Objective level

12 No. 12Measure of Implementation Articulating Business Analytics & Intelligence Planning & tracking of budgets, delivery KPIs, MOM actions Head count, ACOL, Pyramid Index are exhibited by graphs based business groups, country/location wise & career level wise. Dashboards & drill downs Overall program wise Business unit wise Objective wise Drivers wise Based on the plan start/end & actual start/end dates different status is assigned at Action, Driver level & Objective level, which is visible in reports Delayed start-end Delayed start but closed on time Delayed end Yet to start Overdue end Overdue start WIP Closed

13 No. 13Measure of Implementation Role definitions Administrator RolesResponsibilities Super Administrator1)Creates Administrator for all databases including Finance controller (Business Group at A level) 2)Creates common master data for all databases Administrator1)Creates and maintains the employee master in every database 2)Assigns different roles to user of a particular database Specific RolesResponsibilities Client1)Access to specific actions required jointly with the supplier & also visibility to the progress of the engagement. Third parties1)Access related to actions required to be performed in the overall engagement between client & supplier. Also access to specific dashboards related to performance. Specific Roles (Created depending on Implementation scenario)

14 No. 14Measure of Implementation Role definitions Common RolesResponsibilities Finance Controller1)Responsible for analyzing overall expected benefits on cost saving 2)Provides the current baseline for the various Objectives, drivers & actions identified. 3)Specifies the target value for various Objectives, drivers & actions considering the current baseline 4)Provides the planned value and calculates the actual value earned from or for the actions Controlling Coordinator1)Define & quantifies the Objectives at business unit level 2)Responsible to get Objective approval from Finance Controller 3)Assigns the driver to implementation coordinator 4)Monitor & track the implementation Implementation Coordinator1)Define actions & assign to Action coordinator 2)Responsible to management for success of the action 3)Responsible to extend the planned end date of the action on a case to case basis Action Coordinator1)Driving force for action progress 2)Key person to enter the progress of assigned action Management1)Access to reports in that Business Group 2)Set SMART objectives Executive Management1)Access to reports in all Business Groups

15 No. 15Measure of Implementation Key data groups & Reports structure Groups /StructureDescription Common Masters1)Country 2)Location 3)Organisation 4)Career level 5)Unit of Measurement – UOM & Conversion factor 6)Business Group 7)Common Roles 8)Currency & Conversion factor Specific Masters1)Employee master (Business Group, Career level, Country, Location, Base cost, Country multiplier) 2)Specific Roles Transaction Masters 1)Objectives 2)Drivers 3)Actions 4)Action Progress Reports Structure1)MOI structure 2)Planning dashboards at Objective & Driver level (Drill down) 3)Progress dashboards at Objective & Driver level (Drill down) 4)Overall status reports at Objective, Driver & Action levels 5)Headcount, ACOL & pyramid Index (diagram & table) 6)Users checklist 7)MOM actions status report 8)Financial status of the program actual vs budget Objective, Driver, Action Id & its description Base value & Target value UOM & conversion factor Category (T or I) Currency & conversion factor Plan start & Plan end date Actual start & end date Cumulative actual value & % of completion

16 No. 16Measure of Implementation Implementation Scenarios Tangible

17 No. 17Measure of Implementation Implementation Scenarios Intangible

18 No. 18Measure of Implementation Installation Requirements Intranet ServerCloud Server Access for users within the OrganisationAccess for users within the organisation + (client + third parties) MOI mails triggered for users within the organization (same domain) MOI mails triggered across the domains H/w & S/w Requirements: 1)Server (Core duo Processor 4GB RAM, 500GB HDD) 2)Windows 3).Net framework 4.0 4)SQL Server 2008 R2 5)Necessary SMTP service & ports to configured at server end

19 No. 19Measure of Implementation Appendix

20 No. 20Measure of Implementation Ind Business Groups - Example IT- Business Groups can be defined at 6 levels E&U Oil & Gas BFSI MRL Forest Outsourcing Consulting Professional Services AM IM Business Consulting Technology Consulting BPO Business Transformation Staff Augmentation Staff Augmentation Industry Segments Service Lines

21 No. 21Measure of Implementation Business Groups - Example Manufacturing - Business Groups can be defined at 6 levels Manufacturing Steel Cement Automobile Raw Material Supply Chain Semi-finished Goods Semi-finished Goods Finished Goods Paper A B C D E F is associated to country/location

22 No. 22Measure of Implementation How MOI can be Implemented for Transition Program - Example HR Transition Knowledge Transfer Employee Transfer Ramp up delivery teams People Management Facility Management Overall common KT Stream 1 Stream 2 Stream 3 Stream 4 Service Setup Service team setup Tooling setup Application & network access Security controls Objective Level Driver Level Action Level A1 A2 A3 A1 A2 A3 A1 A2 A3

23 No. 23Measure of Implementation How MOI can be Implemented for Transition Program - Example Release Management Test Management Q&A, Business continuity Security Risk Management Legal & contractual Financials MIS Reporting Objective Level Driver Level A1 A2 A3 PMO Transition & Support Common Services Change Management People Communication Location strategy Training Action Level A1 A2 A3 A1 A2 A3

24 No. 24Measure of Implementation Sample Reports

25 No. 25Measure of Implementation Sample Reports

26 No. 26Measure of Implementation Architecture using Web Server Deployment Web Server (Production) Backup Pre-production Environment Application Build Internal users (VPN client) External users (thru’ Internet) Client Environment Vendor Environment External users Internal users External users Desktop Application build is deployed Data backup Cannot access thru Internet. But can access thru VPN, if client provides TCP, UDP port & smtp service to be available

27 No. 27Measure of Implementation Architecture using Cloud Server Deployment Cloud Server (Production) Backup Pre-production Environment Application Build Internal users (VPN client) External users (thru’ Internet) Client Environment Vendor Environment External users Internal users External users Desktop Application build is deployed Data backup TCP, UDP port & smtp service to be available Remote desktop connection

28 No. 28Measure of Implementation Hardware & Software configuration Desktop / ServerHardware & Software configuration Scenario1  Deployment + backup Scenario2  Deployment + backup + Pre-production H/w 1)2GHz processor 2)6GB RAM 3)200GB Hard disk S/w 1)SQL server 2008 R2 Enterprise edition (Licensed version) 2)IIS 7.5 (Part of Windows server R2) 3).Net Framework 4.0 (Freeware) H/w 1)2GHz processor 2)4GB RAM 3)200GB Hard disk S/w 1)SQL server 2008 R2 Enterprise edition (Licensed version) 2)IIS 7.5 (Part of Windows server R2) 3).Net Framework 4.0 (Freeware) Desktop Scenario1 - 1)2GB RAM 2)100GB Hard disk 3)2GHz Processor S/w 1)Windows7 (Licensed Version) Scenario2 – 1)6GB RAM 2)200GB Hard disk 3)4GHz Processor S/w 1)Windows7 (Licensed version) 2)SQL server 2008 R2 Enterprise edition (Licensed version) 3)IIS 7.5 (Part of Windows server R2) 4).Net Framework 4.0 (Free ware) Web Server (Production) Cloud Server (Production)


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