Presentation on theme: "Longest Range Industrial Cordless Phone Systems Darren Leu – National Channel Sales Manager - – EnGenius Technologies, Inc. – Costa Mesa, CALIFORNIA Audio."— Presentation transcript:
Longest Range Industrial Cordless Phone Systems Darren Leu – National Channel Sales Manager - – EnGenius Technologies, Inc. – Costa Mesa, CALIFORNIA Audio Bridge: PLEASE DIAL INTO (800) Please provide the operator with the following information: a.Title of the call: Engenius Dealers 2007 b.Your Name & Company
Place Dealer Channel Structure We run through a GRID distribution network CatalogDistributors - SLD Authorized Dealers EnGenius Tech Inc. Distributors - MLD Create exposure Targeted market How We Go To Market EnGenius current reselling channels
Product Features RANGE Up to “12 floors” in building penetration Up to “250,000 Sq. Ft”. in a warehouse or retail environment Up to 3,000 acres on a farm environment Interface PSTN/CO Line (Stand Alone) (Bell Compliant) Analog Port of PBX / Key System (SLA, ATA, Analog Module, etc.) Will interface with any brand PBX with an analog interface! Frequency 900MHz to reduce interference w/2.4 and 5.8GHz platforms. Will not interfere with Wireless Networks EnGenius
Workgroup Configuration For workgroups who do not need a dedicated extension Examples: Teachers, warehouse, auto repair center, self- storage Up to 4 lines / ports shared by 36 users X 36 DuraFon 1X: 4 Bases & 36 HandsetsDuraFon 4X: 1 Base & 36 Handsets Base Unit Handset Base Unit EnGenius Industrial Cordless Expandability Base Unit
DuraFon 4X Base Units 01 and 02 Manager 1 Manager 2 Maintenance 1 Maintenance 2 Manager 3 Department 1 (night shift) Department 4 Department 3 Department 2 (night shift) Department 5 Group 02 – Maintenance PBXPBX Group 03 – Night Shift Analog Extensions Ext 31 Ext 32 Ext 33 Line 4 Line 3 Ext 34 Ext 35 Ext 37 Ext 36 Ext 38 Line 4 Line 3 Line 2 Line 1 Line 2 Line 1 Analog Extensions Digital Ext. 8 Analog Extension Solution - Line Dedication to “Extensions & Groups”
–Each handset that shares a base unit automatically has the ability to call another handset via the two-way radio intercom function –Full Duplex & Secure Handset to Handset 2-Way Radio Capability –Two-Way can also be used to “Transfer” incoming calls to handsets users –Announced Transfer Functionality –Un-Announced Transfer Functionality –Two-way operates independently of base unit thus not tying up a phone line (unless it is being used to transfer calls) EnGenius Industrial Cordless Two-Way Intercom
EnGenius Industrial Cordless –Each DuraFon 1X and 4X and Pro handset that shares a base unit automatically has the ability to BROADCAST a message to “all” other handsets, a “group” of handsets or a “single” handset. –Broadcast: –1 to 1 –1 to GROUP (up to 9 different groups can be configured, 01-09) –1 to ALL –Push to talk type of functionality like Nextel or Motorola Two-Way radios. –Broadcast function also operates independently of base unit. DuraFon 1X & 4X & PRO Broadcast
EnGenius Industrial Cordless - For optimum range, use external antenna upside-down from rafters in warehouses and manufacturing plants, or mounted on roof for all outdoor applications. Use lightning protection kit outdoors! “ SN-UL-LPK” Inside Outside Accessories-External Antenna Kits
EnGenius Industrial Cordless Set-up Hints - To avoid interference, base or external antenna at least 20’ apart. Multiple user applications should use the 4-port system (DuraFon 4X) to cut number of terminal antennas. 20 feet apart
EnGenius Industrial Cordless - The antenna splitter can allow you to have coverage indoors and outdoors or on both sides of a firewall. Set-up Hints
Target Markets Assisted Living Facilities Auto Dealers Big Box Retailers Book Stores Brokerage Firms Construction Equipment Rental Farms / Ranches Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Portable Emergency Communications Professional Service Firms Nurseries Schools Self-Storage Warehouses
What’s of value to these industries: Long Range (communication mobility within their environment) Durability (it’s going to be dropped) Ease of Use (it’s a phone) Reliability (press TALK get a line) Sound Quality (watts and sensitivity) Price (per user value)
What makes the DuraFon right for those applications? Range Durability 2-way radio and telephone Broadcast & Intercom Easy to use Programmable PBX features Low repair rates As low as $500 per user MSRP
How Do We Compare to Other Solutions? Others DuraFon CellularNo Monthly Bills Two-way RadioTelephone Access, No Annual License Fee, No Group Chatter SpectralinkLow Per User Cost, Doesn’t Use or Interfere With 2.4 Ghz Netlink, orWireless Data Bandwidth Vocera Spectralink Low Per User Cost, Doesn’t Require a Lot of 1.9 Ghz (Dect) Base Station Installations Throughout a Facility Spectralink WTSLow Per User Cost, Doesn’t Require alot of base Station Installations Throughout a Facility
HOW TO SELL S P I N
HOW TO SELL S = Situation What type of environment? Warehouse Retail Indoor or Outdoor in general # of Users (or at least the potential)? Size of environment? P = Problem? Why is customer looking for solution? Customer Service Need for 2 way or Phone? What solution is being used now? Likes? Dislikes? (durability? range?)
HOW TO SELL I = Implication What happens if customer doesn’t solve problem? Inefficiencies What do you hope to achieve? Increase efficiency? Increase sales revenue N = Needs Analysis? Telephone? 2-Way? Long range wireless communications? Customer’s overall need will lead you down the road to recommendation: Product Price (if price is an issue revert back to “I” in SPIN) What type of price is customer expecting or budgeting? What is price/budget based upon?
R O I Hard Cost a) Total cost for Equipments b) Total cost for Installation c) Total cost for doing business Soft Cost a) Increase Productivity b) Increase Customer Satisfaction
Features: Single Line (1-ports / line per base unit) 9 handsets per base unit Expandable to 4 base units Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time DuraFon 1x Includes: (1) DuraFon 1XBase Unit with Adapter (1) DuraFon 1X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
Features: 4 Lines (4-ports / line per base unit) 36 handsets per base unit 1 base unit Works behind any analog port of a PBX, phone system or analog phone line Each handset programmable up to 9 PBX functions Intercom 1 to1 radio - push to talk radio communication Broadcast 1 to 1, 1 to Group, or 1 to All; push to talk communication 6 hours talk time, 50 hours stand-by time DuraFon 4x Includes: (1) DuraFon 4X Base Unit with Adapter (1) DuraFon 4X Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle with Adapter (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
DURAFON 4X BUNDLES
DuraFon Pro Features Multiple handsets (up to 90) Multiple lines (4-ports / lines per base unit) Expandable to 8 base units Speaker Phone Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly Works behind any analog port of a PBX, phone system or analog phone line Durable & Reliable Ease to use 6 hours talk time, 50 hours stand-by time Will work with DuraWalkie handsets Optional external antenna for indoor use in warehouses and manufacturing plant or outdoor use on farms and car lots Includes: One (1) DuraFon PRO Base Unit One (1) DuraFon PRO Handset One (1) Li-Lon Battery Pack One (1) AC Charging Cradle One (1) Belt Clip One (1) Optimal Performance Antenna One (1) Low Profile Antenna
DuraWalkie Features: Expandable up to (up to 90 handsets) Ability to broadcast to handsets via analog port or line as well as from another PRO or DuraWalkie handset directly Durable Reliable Ease to use 6 hours talk time, 50 hours stand-by time Will work with DuraFon PRO System Includes: (1) DuraWalkie Handset (1) Li-Lon Battery Pack (1) AC Charging Cradle (1) Belt Clip (1) Optimal Performance Antenna (1) Low Profile Antenna
RMA PROCEDURE AND POLICY 1) Distributor Exchanges are reserved for items that are found to be defective within 30 days of purchase only. The 30-day period will begin the day the end user has possession of the items(s). 2) after 30days, the item will be treated as an RMA repair in which dealer/end user will contact EnGenius Directly. 3) Please contact EnGenius at for initial troubleshooting before initiating an RMA. We find many products that appear to be defective; can be quickly solved with over the phone troubleshooting. 4) Quick reference guide can be located at from the EnGenius website.
EnGenius Industrial Cordless -The EnGenius Authorized Installer program is a skill-based program to ensure that our mutual customers receive expert installation and service. REQUIREMENTS -Go to and complete the online authorized installer programwww.engeniustech.com -Agree to the “NO” E-Commerce Policy Authorized Installer
EnGenius Industrial Cordless - Equipment purchased from unauthorized resellers does NOT have a factory warranty and requires a $199 service fee for repair on top of any applicable repair fees.
To RECAP How do I sell DuraFon? Selling DuraFon is easy, just ask them N.U.D.E. 1)Ask about the Need for mobility and communications within the endusers’ environment. 2) What type of portable communication equipment is currently being Used ? 3)An easy Demo, just test two handsets as two-way radios to get a rough idea of coverage. 4) What type of Environment is the PBX, headset, video conference equip, or other equipment going into?
Common Questions Q1.Does the DuraFon system work behind a PBX? A1.Yes, the DuraFon will work behind any analog port or line Q2.Can a DuraFon port be dedicated to an individual handset or group of handsets? A2.Yes, the DuraFon ports can be dedicated to an individual handset or a group of handsets or can be shared with all handsets. Q3.Are all the DuraFon models compatible with each other? A3.No, each DuraFon model base will work with only that models handsets. (The DuraWalkie works with the PRO system and handsets only)
What questions do I ask 1. Identify the type of environment your customer buys equipment for. 2. Ask if any employees require Mobility within their facility. Suggest IT, maintenance, security, etc. 3. How much communication mobility is required within or around their facility for these employees? (Feet, floors, acres) 4. If these employees are not reachable or have access to communication does that reduce productivity, safety, security or customer satisfaction? 5. Would a communication solution that could provide the employees with that type of mobility, for both telephone and / or two-way radio communication, be helpful to the organization? If what ways? 6. If it was possible to provide a solution for under $1000 per user, would you like to try one?
Cheat Sheet Environments Assisted Living facilities Auto Dealers Big Box Retailers Book Stores Brokerage firms Construction Equipment Rental Farms / Ranches Grocery Stores Library Luxury Homes/Estates Manufacturers Marinas Professional Service firms Nurseries Schools Self-Storage Warehouses Portable Emergency Communications Range 12 Floors in building penetration in a office building 250,000 Sq. Ft. in a warehouse or retail store 3,000 Acres on a farm or ranch Systems DuraFon 1X – 1 line – 9 Handsets – 4 Bases DuraFon 4X – 4 line – 36 Handsets – 1 Base DuraFon Pro – 4 lines - Up to 90 Handsets – 8 Bases DuraWalkie – Two-way Radio/Broadcast Only (PRO)
EnGenius Longest Range Industrial Cordless Phone Systems Thank you Darren Leu – National Channel Sales Manager – EnGenius Technologies, Inc. – Costa Mesa, CALIFORNIA